Matching Users' Preference Under Target Revenue Constraints in Optimal Data Recommendation Systems

This paper focuses on the problem of finding a particular data recommendation strategy based on the user preferences and a system expected revenue. To this end, we formulate this problem as an optimization by designing the recommendation mechanism as close to the user behavior as possible with a certain revenue constraint. In fact, the optimal recommendation distribution is the one that is the closest to the utility distribution in the sense of relative entropy and satisfies expected revenue. We show that the optimal recommendation distribution follows the same form as the message importance measure (MIM) if the target revenue is reasonable, i.e., neither too small nor too large. Therefore, the optimal recommendation distribution can be regarded as the normalized MIM, where the parameter, called importance coefficient, presents the concern of the system and switches the attention of the system over data sets with different occurring probability. By adjusting the importance coefficient, our MIM based framework of data recommendation can then be applied to system with various system requirements and data distributions.Therefore,the obtained results illustrate the physical meaning of MIM from the data recommendation perspective and validate the rationality of MIM in one aspect.Comment: 36 pages, 6 figure

Beyond Personalization: Research Directions in Multistakeholder Recommendation

Recommender systems are personalized information access applications; they are ubiquitous in today's online environment, and effective at finding items that meet user needs and tastes. As the reach of recommender systems has extended, it has become apparent that the single-minded focus on the user common to academic research has obscured other important aspects of recommendation outcomes. Properties such as fairness, balance, profitability, and reciprocity are not captured by typical metrics for recommender system evaluation. The concept of multistakeholder recommendation has emerged as a unifying framework for describing and understanding recommendation settings where the end user is not the sole focus. This article describes the origins of multistakeholder recommendation, and the landscape of system designs. It provides illustrative examples of current research, as well as outlining open questions and research directions for the field.Comment: 64 page

The Role of the Mangement Sciences in Research on Personalization

We present a review of research studies that deal with personalization. We synthesize current knowledge about these areas, and identify issues that we envision will be of interest to researchers working in the management sciences. We take an interdisciplinary approach that spans the areas of economics, marketing, information technology, and operations. We present an overarching framework for personalization that allows us to identify key players in the personalization process, as well as, the key stages of personalization. The framework enables us to examine the strategic role of personalization in the interactions between a firm and other key players in the firm's value system. We review extant literature in the strategic behavior of firms, and discuss opportunities for analytical and empirical research in this regard. Next, we examine how a firm can learn a customer's preferences, which is one of the key components of the personalization process. We use a utility-based approach to formalize such preference functions, and to understand how these preference functions could be learnt based on a customer's interactions with a firm. We identify well-established techniques in management sciences that can be gainfully employed in future research on personalization.CRM, Persoanlization, Marketing, e-commerce,

FATREC Workshop on Responsible Recommendation Proceedings

We sought with this workshop, to foster a discussion of various topics that fall under the general umbrella of responsible recommendation: ethical considerations in recommendation, bias and discrimination in recommender systems, transparency and accountability, social impact of recommenders, user privacy, and other related concerns. Our goal was to encourage the community to think about how we build and study recommender systems in a socially-responsible manner. Recommendation systems are increasingly impacting people\u27s decisions in different walks of life including commerce, employment, dating, health, education and governance. As the impact and scope of recommendations increase, developing systems that tackle issues of fairness, transparency and accountability becomes important. This workshop was held in the spirit of FATML (Fairness, Accountability, and Transparency in Machine Learning), DAT (Data and Algorithmic Transparency), and similar workshops in related communities. With Responsible Recommendation , we brought that conversation to RecSys

Modeling Recommender Ecosystems: Research Challenges at the Intersection of Mechanism Design, Reinforcement Learning and Generative Models

Modern recommender systems lie at the heart of complex ecosystems that couple the behavior of users, content providers, advertisers, and other actors. Despite this, the focus of the majority of recommender research -- and most practical recommenders of any import -- is on the local, myopic optimization of the recommendations made to individual users. This comes at a significant cost to the long-term utility that recommenders could generate for its users. We argue that explicitly modeling the incentives and behaviors of all actors in the system -- and the interactions among them induced by the recommender's policy -- is strictly necessary if one is to maximize the value the system brings to these actors and improve overall ecosystem "health". Doing so requires: optimization over long horizons using techniques such as reinforcement learning; making inevitable tradeoffs in the utility that can be generated for different actors using the methods of social choice; reducing information asymmetry, while accounting for incentives and strategic behavior, using the tools of mechanism design; better modeling of both user and item-provider behaviors by incorporating notions from behavioral economics and psychology; and exploiting recent advances in generative and foundation models to make these mechanisms interpretable and actionable. We propose a conceptual framework that encompasses these elements, and articulate a number of research challenges that emerge at the intersection of these different disciplines

All that Glitters is not Gold: Understanding the Impacts of Platform Recommendation Algorithm Changes on Complementors in the Sharing Economy

Sharing platforms often leverage recommendation algorithms to reduce matching costs and improve buyer satisfaction. However, the economic impacts of different recommendation algorithms on the business operations of complementors remains unclear. This study uses natural quasi-experiments and proprietary data from a home-cooked food-sharing platform with two recommendation algorithms: word-of-mouth recommendation (WMR) and botler personalization recommendation (BPR). Results show the WMR negatively affects revenue while BPR has a positive effect. The contrast revenue effects have been attributed to capacity constraints for complementors and matching frictions for consumers. WMR encourages sellers to specialize in high-quality products but limits new product development. BPR promotes innovation to suit diverse customer tastes but may reduce quality. This reflects the exploration-exploitation trade-off: WMR exploits existing competences, while BPR explores new products to satisfy personal preferences. The authors discuss implications for how to utilize recommendation algorithms and artificial intelligence for the prosperity of sharing economy platforms