Towards a Better Comprehension of Adaptation to Information and Communication Technologies: A Multi-level Approach

Despite the variety of literature on ‘adaptation to technology’, the literature still witnesses a gap concerning the concept of adaptation especially about its multi-level nature. Recognizing the multilevel nature of IS adaptation, we rise the challenge of conducting an alternate template analysis of three cases of adaptation to IS in order to provide complementary explanations about the phenomenon. In order to expand the comprehension of the ‘adaptation’ concept, a multi-study dissertation model is adopted. The objective is to examine the adaptation concept on three different levels: the individual, the group level, and the organizational level. This thesis aims at 1) exploring the shaping of individual adaptive actions that knowledge workers engage towards technostress with a focus on the factors that influence their adaptation process; 2) examining the adaptive performance of a group facing an newlyimplemented technology based on the adaptive structuration theory (DeSanctis and Poole 1994) under which were puzzled the concepts of affordances (Leonardi 2011, Leonardi, Huysman et al. 2013) and the structure of usage (Burton-Jones and Straub Jr 2006, Burton-Jones and Gallivan 2007); 3) examining, through an organizational learning lens (Argyris and Schon 1978), the case of an organizational adaptation to environmental technological changes examined within a managerial cognition conceptual framework (Orlikowski and Gash 1994); (Bijker 1987, Bijker 1995). To answer the different research questions, the three studies adopt a qualitative approach falling within a critical realist perspective

"Mothers as Candy Wrappers": Critical Infrastructure Supporting the Transition into Motherhood

Copyright © ACM. The transition into motherhood is a complicated and often unsupported major life disruption. To alleviate mental health issues and to support identity re-negotiation, mothers are increasingly turning to online mothers\u27 groups, particularly private and secret Facebook groups; these can provide a complex system of social, emotional, and practical support for new mothers. In this paper we present findings from an exploratory interview study of how new mothers create, find, use, and participate in ICTs, specifically online mothers\u27 groups, to combat the lack of formal support systems by developing substitute networks. Utilizing a framework of critical infrastructures, we found that these online substitute networks were created by women, for women, in an effort to fill much needed social, political, and medical gaps that fail to see \u27woman and mother\u27 as a whole being, rather than simply as a \u27discarded candy wrapper\u27. Our study contributes to the growing literature on ICT use by mothers for supporting and negotiating new identities, by illustrating how these infrastructures can be re-designed and appropriated in use, for critical utilization

A CRITICAL PERSPECTIVE ON QUANTIFICATION OF DEVELOPMENT IN ICT4D

Many donor-funded ICT4D interventions are implemented to quantitatively measure, monitor, and evaluate results of development projects and programs in the global South. We focus on how quantification processes aren’t neutral and in the temptation of evidence-based efficiency, can potentially form new inequalities. Current studies within this field overlook the role of ICTs in the quantification process and how IT-enabled quantification systems potentially contribute in bringing institutional change with ethical and social implications for development. In this paper, using institutional logics, affordances, and the concept of IS artifact, we take a first step towards theorizing this problematic side of ICT4D and quantification. We further outline our plan to empirically illustrate this framework through an ongoing interpretive case study in Nepal. The case study explores a donor-funded public sector ICT4D intervention, implemented for assisting local governments to self-evaluate their institutional capacity through ICT-enabled quantification system. Finally, we contribute to the IS literature by providing a critical theoretical lens to scrutinize ICT4D interventions

Exploring the affordances of social networking sites: an analysis of three networks

Social network sites (SNS) are becoming increasingly important, both for individuals and organizations. These systems have affected social and cultural activities, work practices, and in particular the ways in which we discover, share and consume information goods. The functionality of SNS is emergent, shaped by user appropriation choices. In this paper, affordances are proposed as a way to understand the potential uses and future evolution of SNS. Affordances describe the characteristics of an interactive system which suggests how the system should be used. The objective of this study is to explore the affordances of SNS. The study comprises an inventory of the affordances of three popular SNS. The study reveals a diverse collection of software features which afford user behaviour in six areas of activity: social connectivity, social interactivity, profile management, content discovery, content sharing and content aggregation. The findings of the study provide a rich foundation for future research on user appropriation of SNS, the future evolution of SNS, and the design of SNS systems

Developing a Framework for Stigmergic Human Collaboration with Technology Tools: Cases in Emergency Response

Information and Communications Technologies (ICTs), particularly social media and geographic information systems (GIS), have become a transformational force in emergency response. Social media enables ad hoc collaboration, providing timely, useful information dissemination and sharing, and helping to overcome limitations of time and place. Geographic information systems increase the level of situation awareness, serving geospatial data using interactive maps, animations, and computer generated imagery derived from sophisticated global remote sensing systems. Digital workspaces bring these technologies together and contribute to meeting ad hoc and formal emergency response challenges through their affordances of situation awareness and mass collaboration. Distributed ICTs that enable ad hoc emergency response via digital workspaces have arguably made traditional top-down system deployments less relevant in certain situations, including emergency response (Merrill, 2009; Heylighen, 2007a, b). Heylighen (2014, 2007a, b) theorizes that human cognitive stigmergy explains some self-organizing characteristics of ad hoc systems. Elliott (2007) identifies cognitive stigmergy as a factor in mass collaborations supported by digital workspaces. Stigmergy, a term from biology, refers to the phenomenon of self-organizing systems with agents that coordinate via perceived changes in the environment rather than direct communication. In the present research, ad hoc emergency response is examined through the lens of human cognitive stigmergy. The basic assertion is that ICTs and stigmergy together make possible highly effective ad hoc collaborations in circumstances where more typical collaborative methods break down. The research is organized into three essays: an in-depth analysis of the development and deployment of the Ushahidi emergency response software platform, a comparison of the emergency response ICTs used for emergency response during Hurricanes Katrina and Sandy, and a process model developed from the case studies and relevant academic literature is described

Perception and Testimony as Data Providers

Assuming that the sceptical challenge might be either bypassed or answered, this still leaves unspecified how high-quality information about the external world is acquired. In this paper, I will argue that, if knowledge is accounted information, then when we apply this definition to the analysis of perceptual knowledge and knowledge by testimony (the only two sources of information about the external world), the result is that both qualify as data providers.Peer reviewe

EXPLORING THE AFFORDANCES OF SOCIAL NETWORK SITES: AN ANALYSIS OF THREE NETWORKS

Social network sites (SNS) are becoming increasingly important, both for individuals and organizations. These systems have affected social and cultural activities, work practices, and in particular the ways in which we discover, share and consume information goods. The functionality of SNS is emergent, shaped by user appropriation choices. In this paper, affordances are proposed as a way to understand the potential uses and future evolution of SNS. Affordances describe the characteristics of an interactive system which suggests how the system should be used. The objective of this study is to explore the affordances of SNS. The study comprises an inventory of the affordances of three popular SNS. The study reveals a diverse collection of software features which afford user behaviour in six areas of activity: social connectivity, social interactivity, profile management, content discovery, content sharing and content aggregation. The findings of the study provide a rich foundation for future research on user appropriation of SNS, the future evolution of SNS, and the design of SNS systems