User Review-Based Change File Localization for Mobile Applications

In the current mobile app development, novel and emerging DevOps practices (e.g., Continuous Delivery, Integration, and user feedback analysis) and tools are becoming more widespread. For instance, the integration of user feedback (provided in the form of user reviews) in the software release cycle represents a valuable asset for the maintenance and evolution of mobile apps. To fully make use of these assets, it is highly desirable for developers to establish semantic links between the user reviews and the software artefacts to be changed (e.g., source code and documentation), and thus to localize the potential files to change for addressing the user feedback. In this paper, we propose RISING (Review Integration via claSsification, clusterIng, and linkiNG), an automated approach to support the continuous integration of user feedback via classification, clustering, and linking of user reviews. RISING leverages domain-specific constraint information and semi-supervised learning to group user reviews into multiple fine-grained clusters concerning similar users' requests. Then, by combining the textual information from both commit messages and source code, it automatically localizes potential change files to accommodate the users' requests. Our empirical studies demonstrate that the proposed approach outperforms the state-of-the-art baseline work in terms of clustering and localization accuracy, and thus produces more reliable results.Comment: 15 pages, 3 figures, 8 table

Target Apps Selection: Towards a Unified Search Framework for Mobile Devices

With the recent growth of conversational systems and intelligent assistants such as Apple Siri and Google Assistant, mobile devices are becoming even more pervasive in our lives. As a consequence, users are getting engaged with the mobile apps and frequently search for an information need in their apps. However, users cannot search within their apps through their intelligent assistants. This requires a unified mobile search framework that identifies the target app(s) for the user's query, submits the query to the app(s), and presents the results to the user. In this paper, we take the first step forward towards developing unified mobile search. In more detail, we introduce and study the task of target apps selection, which has various potential real-world applications. To this aim, we analyze attributes of search queries as well as user behaviors, while searching with different mobile apps. The analyses are done based on thousands of queries that we collected through crowdsourcing. We finally study the performance of state-of-the-art retrieval models for this task and propose two simple yet effective neural models that significantly outperform the baselines. Our neural approaches are based on learning high-dimensional representations for mobile apps. Our analyses and experiments suggest specific future directions in this research area.Comment: To appear at SIGIR 201

Leveraging Mobile App Classification and User Context Information for Improving Recommendation Systems

Mobile apps play a significant role in current online environments where there is an overwhelming supply of information. Although mobile apps are part of our daily routine, searching and finding mobile apps is becoming a nontrivial task due to the current volume, velocity and variety of information. Therefore, app recommender systems provide users’ desired apps based on their preferences. However, current recommender systems and their underlying techniques are limited in effectively leveraging app classification schemes and context information. In this thesis, I attempt to address this gap by proposing a text analytics framework for mobile app recommendation by leveraging an app classification scheme that incorporates the needs of users as well as the complexity of the user-item-context information in mobile app usage pattern. In this recommendation framework, I adopt and empirically test an app classification scheme based on textual information about mobile apps using data from Google Play store. In addition, I demonstrate how context information such as user social media status can be matched with app classification categories using tree-based and rule-based prediction algorithms. Methodology wise, my research attempts to show the feasibility of textual data analysis in profiling apps based on app descriptions and other structured attributes, as well as explore mechanisms for matching user preferences and context information with app usage categories. Practically, the proposed text analytics framework can allow app developers reach a wider usage base through better understanding of user motivation and context information

Enhancing Mobile App User Understanding and Marketing with Heterogeneous Crowdsourced Data: A Review

© 2013 IEEE. The mobile app market has been surging in recent years. It has some key differentiating characteristics which make it different from traditional markets. To enhance mobile app development and marketing, it is important to study the key research challenges such as app user profiling, usage pattern understanding, popularity prediction, requirement and feedback mining, and so on. This paper reviews CrowdApp, a research field that leverages heterogeneous crowdsourced data for mobile app user understanding and marketing. We first characterize the opportunities of the CrowdApp, and then present the key research challenges and state-of-the-art techniques to deal with these challenges. We further discuss the open issues and future trends of the CrowdApp. Finally, an evolvable app ecosystem architecture based on heterogeneous crowdsourced data is presented

Joint analysis of user-generated content and product information to enhance user experience in e-commerce

The development of Internet has brought us a more convenient way to purchase goods through e-commerce, which has gradually pervaded our life. However, shopping experience of users in e-commerce has been far from the optimum. In order to enhance user experience in e-commerce, we propose a series of novel studies based on joint analysis of user-generated content and product information; in this dissertation, user-generated content includes user reviews and social media text data, and product information includes product descriptions and product specifications in general. This dissertation aims at assisting e-commerce users in two directions: discovering products and making purchase decisions. To help users discover products, we first propose to leverage user reviews to improve accuracy of product search. We carefully combine product descriptions and user reviews to improve product search. Then, we also propose to recommend products via inference of implicit intent in social media text. We infer implicit intent in user status text leveraging parallel corpora we build from social media, and we recommend products whose descriptions satisfy the inferred intent. In order to help users make purchase decisions, we first propose to generate augmented product specifications leveraging user reviews. Product specifications are often difficult to understand especially for high-technology products that contain many advanced features. We jointly model user reviews and product specifications to augment product specifications with useful information in the user reviews. We also propose to retrieve relevant opinions for new products. New or unpopular products often have no reviews, and such lack of information makes consumers hesitate to make a purchase decision. We leverage user reviews of similar products, where similarity is estimated using product specifications, to retrieve relevant opinions for new products. The experiment results show the proposed models are effective in general. The models are also general enough to be applied to any entities with their text data. Furthermore, the models can benefit both product manufacturers and consumers, so their potential impact may be even bigger

Modeling Users Feedback Using Bayesian Methods for Data-Driven Requirements Engineering

Data-driven requirements engineering represents a vision for a shift from the static traditional methods of doing requirements engineering to dynamic data-driven user-centered methods. App developers now receive abundant user feedback from user comments in app stores and social media, i.e., explicit feedback, to feedback from usage data and system logs, i.e, implicit feedback. In this dissertation, we describe two novel Bayesian approaches that utilize the available user\u27s to support requirements decisions and activities in the context of applications delivered through software marketplaces (web and mobile). In the first part, we propose to exploit implicit user feedback in the form of usage data to support requirements prioritization and validation. We formulate the problem as a popularity prediction problem and present a novel Bayesian model that is highly interpretable and offers early-on insights that can be used to support requirements decisions. Experimental results demonstrate that the proposed approach achieves high prediction accuracy and outperforms competitive models. In the second part, we discuss the limitations of previous approaches that use explicit user feedback for requirements extraction, and alternatively, propose a novel Bayesian approach that can address those limitations and offer a more efficient and maintainable framework. The proposed approach (1) simplifies the pipeline by accomplishing the classification and summarization tasks using a single model, (2) replaces manual steps in the pipeline with unsupervised alternatives that can accomplish the same task, and (3) offers an alternative way to extract requirements using example-based summaries that retains context. Experimental results demonstrate that the proposed approach achieves equal or better classification accuracy and outperforms competitive models in terms of summarization accuracy. Specifically, we show that the proposed approach can capture 91.3% of the discussed requirement with only 19% of the dataset, i.e., reducing the human effort needed to extract the requirements by 80%