Perancangan Knowledge Management System Berbasis Wiki untuk Pengelolaan Pengalaman Mahasiswa Praktik

Clinic practicum program of Faculty of Health, of Satya Wacana Christian University,  is one of the program with the purpose to carry on students\u27 clinic  learning which is integrated the theory and practical work at hospital. In the practical work, mental readiness of the students is one of the important factors to reduce the level of anxiety in facing with the real problem in practical work at hospital.  The problem that is often occurred is that the students hard to adapt with the hospital\u27s custom.  Therefore, in order to solve the problem, the action that has been chosen is to gain experience from the previous practicum students to richen knowledge and in the other hand, to reduce anxiety level and also to support the process of adaptation. This research discussed the way to design Knowledge Management System to process the experience of practicum students, in order to support the process of students\u27 adaptation, and to increase the tradition of clinic sharing experience among students. This research uses a qualitative manner with interview and observation as the method of collecting data. As the output, this research produce a wiki application that can be used   as the media to facilitate students in  sharing the knowledge which is expected to support the students adaptation process, also to increase the sharing tradition of clinic practicum  among students of Faculty of Health of Satya Wacana Christian University. &nbsp

Knowledge Management System pada Divisi Lalu Lintas Angkutan Jalan Dishubkominfo Kota Pontianak Menggunakan Metode Spesific Action dan Pendekatan After Action Review Berbasis Web dan Mobile Application

A good traffic system will create a condusive social condition which results the establishment of order and comfort on the street. To be able in creating a good traffic system. As the result, there is a need of of trained and fast-moving team in handling the traffic matter, in this case is a team responsible in the implementation of the traffic is Dinas Perhubungan Komunikasi dan Informatika Kota Pontianak/Dishubkominfo (Department of Communication and informatics). However, the realization of the implementation of a good traffic system is considered less optimal because of the lack of knowledge distribution among area of institution. The knowledge possessed only by some particular personnels in the form of personal experience. This kind of knowlede is called as tacit knowledge because of its invisible or unmeasured characteristic so that it easily die out or gone. It is the reason that constrain the distribution of knowledge in the area of institution. As the result, it will slow down institution's performance in serving the people. It needs knowledge management system that can bind the tacit knowledge and document it into an explicit knowledge (visible or measured knowledge) and can be learned by other people which is Knowledge Management System (KMS). The KMS that will be developed is web and mobile application-based by using Specific Action method. Specific Action method used is developed by using After Action Review approach in such a way that it is provided to be able to capture specific action applied by the user to be reviewed further by the expertise and concluded into a new form of knowledge

Implementasi Knowledge Management System Berbasis Website dengan Model Spiral pada PT. Trans Retail Indonesia

Knowledge Management(KM) didalamnya meliputi penciptaan knowledge, penyimpanan knowledge, pemindahan knowledge dan pengaplikasian knowledge tersebut dalam organisasi untuk menciptakan efektifitas dan efisiensi kerja dengan cara membawa knowledge yang telah ada sebelumnya sebagai dasar pengambilan keputusan dan acuan kerja. PT. Trans Retail Indonesia adalah salah satu Perusahaan retail yang belum menerapkan Knowledge Management System (KMS). Persaingan antara peretail sangat lazim dilakukan demi memenangkan persaingan bisnis untuk memperoleh keuntungan yang besar. Keberhasilan tersebut sangat tergantung kepada sumber daya manusia sebagai pelaku bisnis yang menjalankan roda Perusahaan dengan ilmu pengetahuan yang dimiliki. Meng-hijack karyawan dari kompetitor merupakan salah satu cara tercepat untuk mendapatkan sumber daya manusia yang berkualitas dan siap pakai. Tingkat Turnover karyawan yang sangat tinggi maka sangat diperlukan knowledge management Perusahaan untuk menghindari hilangnya pengetahuan Perusahaan. Dibutuhkan transfer knowledge antara karyawan untuk proses pekerjaan berkelanjutan. Implementasi KMS berbasis website diharapkan dapat menjadi solusi dari kebutuhan untuk berbagi pengetahuan yang tidak dihalangi oleh batasan waktu dan lokasi geografis. Implementasi aplikasi website dengan menggunakan model spiral diharapkan bisa mempercepat proses pembuatan karena didalamnya terdapat tahapan pembuatan prototipe aplikasi yang bisa divalidasi oleh user secara langsung dan memberikan feedback untuk perbaikan. Aplikasi KMS ini menghasilkan Forum Discussion Group, Manual Guide, Tutorial, Tips & Trick, Article, e-SOP, Archive Project, Search Knowledge. Diharapkan bisa sebagai media/sarana untuk penciptaan pengetahuan, berbagi pengetahuan serta transfer pengetahuan sehingga pengetahuan atau tingkat keahlian karyawan akan meningkat

Knowledge management system quality:a survey of knowledge management system quality dimensions

The knowledge management systems are becoming more complex and diverse as a result of advances in information technology. Nowadays, users demanding for more accurate and reliable KMS systems increases the awareness and need of KMS quality. To enhance KMS quality the quality dimensions should be identified first. This paper focuses on investigating the quality dimensions of related KMS work namely: software quality dimensions, data quality dimensions, information quality dimensions and knowledge systems quality dimensions. The extracted quality dimensions will be proposed as the basis of KMS quality dimensions that will be mapped with KM processes to produce the KMS quality framework

An Intelligent Knowledge Management System from a Semantic Perspective

Abstract. Knowledge Management Systems (KMS) are important tools by which organizations can better use information and, more importantly, manage knowledge. Unlike other strategies, knowledge management (KM) is difficult to define because it encompasses a range of concepts, management tasks, technologies, and organizational practices, all of which come under the umbrella of the information management. Semantic approaches allow easier and more efficient training, maintenance, and support knowledge. Current ICT markets are dominated by relational databases and document-centric information technologies, procedural algorithmic programming paradigms, and stack architecture. A key driver of global economic expansion in the coming decade is the build-out of broadband telecommunications and the deployment of intelligent services bundling. This paper introduces the main characteristics of an Intelligent Knowledge Management System as a multiagent system used in a Learning Control Problem (IKMSLCP), from a semantic perspective. We describe an intelligent KM framework, allowing the observer (a human agent) to learn from experience. This framework makes the system dynamic (flexible and adaptable) so it evolves, guaranteeing high levels of stability when performing his domain problem P. To capture by the agent who learn the control knowledge for solving a task-allocation problem, the control expert system uses at any time, an internal fuzzy knowledge model of the (business) process based on the last knowledge model.knowledge management, fuzzy control, semantic technologies, computational intelligence