Index ordering by query-independent measures

Conventional approaches to information retrieval search through all applicable entries in an inverted file for a particular collection in order to find those documents with the highest scores. For particularly large collections this may be extremely time consuming. A solution to this problem is to only search a limited amount of the collection at query-time, in order to speed up the retrieval process. In doing this we can also limit the loss in retrieval efficacy (in terms of accuracy of results). The way we achieve this is to firstly identify the most “important” documents within the collection, and sort documents within inverted file lists in order of this “importance”. In this way we limit the amount of information to be searched at query time by eliminating documents of lesser importance, which not only makes the search more efficient, but also limits loss in retrieval accuracy. Our experiments, carried out on the TREC Terabyte collection, report significant savings, in terms of number of postings examined, without significant loss of effectiveness when based on several measures of importance used in isolation, and in combination. Our results point to several ways in which the computation cost of searching large collections of documents can be significantly reduced

Managing tail latency in large scale information retrieval systems

As both the availability of internet access and the prominence of smart devices continue to increase, data is being generated at a rate faster than ever before. This massive increase in data production comes with many challenges, including efficiency concerns for the storage and retrieval of such large-scale data. However, users have grown to expect the sub-second response times that are common in most modern search engines, creating a problem - how can such large amounts of data continue to be served efficiently enough to satisfy end users? This dissertation investigates several issues regarding tail latency in large-scale information retrieval systems. Tail latency corresponds to the high percentile latency that is observed from a system - in the case of search, this latency typically corresponds to how long it takes for a query to be processed. In particular, keeping tail latency as low as possible translates to a good experience for all users, as tail latency is directly related to the worst-case latency and hence, the worst possible user experience. The key idea in targeting tail latency is to move from questions such as "what is the median latency of our search engine?" to questions which more accurately capture user experience such as "how many queries take more than 200ms to return answers?" or "what is the worst case latency that a user may be subject to, and how often might it occur?" While various strategies exist for efficiently processing queries over large textual corpora, prior research has focused almost entirely on improvements to the average processing time or cost of search systems. As a first contribution, we examine some state-of-the-art retrieval algorithms for two popular index organizations, and discuss the trade-offs between them, paying special attention to the notion of tail latency. This research uncovers a number of observations that are subsequently leveraged for improved search efficiency and effectiveness. We then propose and solve a new problem, which involves processing a number of related queries together, known as multi-queries, to yield higher quality search results. We experiment with a number of algorithmic approaches to efficiently process these multi-queries, and report on the cost, efficiency, and effectiveness trade-offs present with each. Ultimately, we find that some solutions yield a low tail latency, and are hence suitable for use in real-time search environments. Finally, we examine how predictive models can be used to improve the tail latency and end-to-end cost of a commonly used multi-stage retrieval architecture without impacting result effectiveness. By combining ideas from numerous areas of information retrieval, we propose a prediction framework which can be used for training and evaluating several efficiency/effectiveness trade-off parameters, resulting in improved trade-offs between cost, result quality, and tail latency

The voting model for people search

The thesis investigates how persons in an enterprise organisation can be ranked in response to a query, so that those persons with relevant expertise to the query topic are ranked first. The expertise areas of the persons are represented by documentary evidence of expertise, known as candidate profiles. The statement of this research work is that the expert search task in an enterprise setting can be successfully and effectively modelled using a voting paradigm. In the so-called Voting Model, when a document is retrieved for a query, this document represents a vote for every expert associated with the document to have relevant expertise to the query topic. This voting paradigm is manifested by the proposition of various voting techniques that aggregate the votes from documents to candidate experts. Moreover, the research work demonstrates that these voting techniques can be modelled in terms of a Bayesian belief network, providing probabilistic semantics for the proposed voting paradigm. The proposed voting techniques are thoroughly evaluated on three standard expert search test collections, deriving conclusions concerning each component of the Voting Model, namely the method used to identify the documents that represent each candidate's expertise areas, the weighting models that are used to rank the documents, and the voting techniques which are used to convert the ranking of documents into the ranking of experts. Effective settings are identified and insights about the behaviour of each voting technique are derived. Moreover, the practical aspects of deploying an expert search engine such as its efficiency and how it should be trained are also discussed. This thesis includes an investigation of the relationship between the quality of the underlying ranking of documents and the resulting effectiveness of the voting techniques. The thesis shows that various effective document retrieval approaches have a positive impact on the performance of the voting techniques. Interestingly, it also shows that a `perfect' ranking of documents does not necessarily translate into an equally perfect ranking of candidates. Insights are provided into the reasons for this, which relate to the complexity of evaluating tasks based on ranking aggregates of documents. Furthermore, it is shown how query expansion can be adapted and integrated into the expert search process, such that the query expansion successfully acts on a pseudo-relevant set containing only a list of names of persons. Five ways of performing query expansion in the expert search task are proposed, which vary in the extent to which they tackle expert search-specific problems, in particular, the occurrence of topic drift within the expertise evidence for each candidate. Not all documentary evidence of expertise for a given person are equally useful, nor may there be sufficient expertise evidence for a relevant person within an enterprise. This thesis investigates various approaches to identify the high quality evidence for each person, and shows how the World Wide Web can be mined as a resource to find additional expertise evidence. This thesis also demonstrates how the proposed model can be applied to other people search tasks such as ranking blog(ger)s in the blogosphere setting, and suggesting reviewers for the submitted papers to an academic conference. The central contributions of this thesis are the introduction of the Voting Model, and the definition of a number of voting techniques within the model. The thesis draws insights from an extremely large and exhaustive set of experiments, involving many experimental parameters, and using different test collections for several people search tasks. This illustrates the effectiveness and the generality of the Voting Model at tackling various people search tasks and, indeed, the retrieval of aggregates of documents in general