5 research outputs found

    Opportunities and Challenges for Rural Broadband Infrastructure Investment

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    Insufficient internet access is holding back local economies, reducing educational outcomes, and creating health disparities in rural areas of the U.S. At present, federal and state funding is available for rural broadband infrastructure deployment, but existing efforts have not invested in analytical work to maximize efficiency and minimize cost. In this study, we use a state-of-the-art matrix (SAM) to identify key challenges and opportunities facing rural broadband infrastructure from previous research and government reports. We focus on six themes: (1) technology, (2) hardware costs, (3) financing, (4) adoption, (5) regulatory/legal, and (6) management. We highlight key issues to be addressed by both private and public decision-makers to effectively manage broadband investment as well as engage stakeholders to improve access and adoption. Much of the challenge for rural broadband infrastructure is related to a low return on investment due to high capital costs and low population densities. However, there are many innovative approaches to overcoming this barrier from technical, policy, and social perspectives. Unfortunately, adoption and management are understudied and would benefit from additional research to design effective decision-making tools and programs. From a systems perspective, solutions that leverage tools from a diverse set of perspectives, rather than purely focusing on technology deployment, are more likely to be sustainable in the long-term. We outline an agenda for future work based on the needs of rural communities as well as local and state governments

    The challenges and opportunities of delivering wireless high speed broadband services in Rural and Remote Australia: A Case Study of Western Downs Region (WDR)

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    This paper critically assesses wireless broadband internet infrastructure, in the rural and remote communities of WDR in terms of supply, demand and utilisation. Only 8 of 20 towns have ADSL/ADSL2+, and only 3 towns have 4G mobile network coverage. Conversely all of the towns have 2G/3G mobile network coverage but have problems with speed, reliability of service and capacity to handle data traffic loads at peak times. Satellite broadband internet for remote areas is also patchy at best. Satisfaction with existing wireless broadband internet services is highly variable across rural and remote communities in WDR. Finally we provide suggestions to improve broadband internet access for rural and remote communities. Public and private investment and sharing of wired and wireless broadband internet infrastructure is needed to provide the backhaul networks and 4G mobile and fixed wireless services to ensure high speed, reliable and affordable broadband services for rural and remote communities

    The factors that contribute to the continuous usage of broadband technologies among youth in rural areas: A case of northern region of Malaysia

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    Despite the benefits of broadband technology in education and healthcare services, its usage in the rural areas is still low and Malaysia is not excluded. This situation leads to raising the question of long-term usage of the technology. Presently, there are less empirical study on the continuous usage of broadband technology among the youths particularly school children in the rural areas of Malaysia. The objective of this study is to determine the contributing factors for continuous usage of broadband technology among youths in the rural areas. Therefore, a research model was proposed consisting of eight contributing factors for continuous usage of broadband technology. Moreover, the study used quantitative approach by distributing 450 questionnaires to respondents in the northern region of Malaysia. However, only 393 questionnaires were returned which represent 87.33% response rate. The data collected were analyzed using a Structural Equation Model to investigate the relationship between contributing factors. The results showed that performance expectancy, effort expectancy, social influence, compatibility, facilitating condition, service quality, user behavioural intention and user satisfaction are the significant contributing factors that must be in place to ensure the continuous usage of broadband among youth in the rural areas. Hence, this study contributes to the body of knowledge in Community Informatics by providing a framework for achieving long-term use of broadband technology among youths in the rural areas, through the integration of Information System Continuance Post Acceptance and Unified Theory of Acceptance and Use of Technology models. The factors identified may contribute as input to the government policy formulations and service providers to ensure continuous demand for broadband from the evidence extracted from this study. Continuous usage of broadband technology in the rural areas would have positive contributions on the academic performance, literacy among youths, bridging the digital divide in broadband usage, increase home business and national productivity

    An evaluation of the broadband ecosystem in Western Downs region (WDR)

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    There is a large body of research on broadband adoption and use at the macro and national level, however, there is limited research on rural and remote areas. This research provides an in-depth understanding of the broadband ecosystem in terms of supply (broadband infrastructure), and household demand (adoption and use) of broadband Internet and its impact (building and maintaining social capital) in the Western Downs Region (WDR) of Queensland, Australia. Using the broadband ecosystem as an overarching framework, three phases and a mixed methods approach was used to conduct an in-depth explanatory case study of the WDR. The first research phase collected publicly available archival (primarily quantitative) data and field data from testing of mobile networks to determine and evaluate the status (supply) of broadband infrastructure in the WDR (RQ1). The second research phase collected primarily qualitative information using semi-structured interviews to address research questions (RQ2 and RQ3). The third phase, using a survey, collected quantitative data to validate and test broadband adoption, use and impact components of the broadband ecosystem (RQ2 and RQ3, 13 hypotheses). Thereby, the second and third research phase determined the extent of adoption and use of broadband Internet services by households and its impact in helping to build and maintain social capital in rural communities in the WDR. The research findings show that there are limitations in broadband infrastructure in remote and outer regional locations. In these locations, most households rely on mobile broadband services which were clearly demonstrated to be patchy at best in most areas of the WDR. To a lesser extent in remote and outer regional locations affordability of mobile broadband is also an issue for households given the lower socio-economic status of much of rural Australia including the WDR. Furthermore, data quotas are much more expensive for mobile broadband and satellite broadband in comparison to wired broadband. Hence, there would also appear to be a digital divide, particularly between remote and outer regional locations of the WDR and inner regional and urban locations in Australia. The researcher also demonstrated that this reflects a similar situation in many other remote and outer regional locations in Australia. The findings indicate that most households have moved beyond the adoption phase to the use phase and indicate that hedonic outcomes, self-efficacy and number of years of Internet use are significant determinants of actual use of broadband. Conversely, perceived cost, prior knowledge and experience factors were found to be significant determinants of intention to adopt and use broadband services. However, utilitarian outcomes and purchase complexity had no significant impact on intention to adopt and use. The study also found that broadband Internet use has significant impact for rural communities in the WDR by helping to build and maintain social capital (bonding and bridging). This research has made several important contributions to knowledge, theory and practice. Firstly, this research adapted the Broadband Ecosystem framework to incorporate system quality and impact components of information systems success theory, Technology Acceptance Model (TAM) and Model of Adoption of Technology in Household (MATH) technology adoption theories and two dimensions of social capital theory (bridging and bonding theory) which complement the overarching economic theory of supply and demand in this theoretical and conceptual model. Secondly, this research addressed an important gap in information systems research -the lack of empirical research on digital infrastructure. In this study, broadband infrastructure was included in a comprehensive evaluation of the broadband ecosystem in a rural setting, the WDR. Thirdly, by focusing on two units of analysis broadband infrastructure in a rural region and household adoption, and use and impact of broadband this study addresses important research problems from a societal and government policy perspectives. Fourthly, this research examined and validated the broadband ecosystem framework using mixed methods approach in a rural context. Finally, this research has made significant practical contributions which can inform government policy by identifying that availability, reliability and affordability shortcomings of broadband infrastructure in outer regional and remote regions is impacting household adoption, use and benefits of broadband services in rural Australia. Hence, future government policy needs to ensure that access to reliable and high speed broadband services is part of its Universal Service Obligation so that the current shortcomings in broadband infrastructure in rural Australia are prioritised and addressed. This study confirms that improved access and more effective use of broadband could help to address the digital divide that currently exists between rural and urban Australia and also help to build and maintain social capital in rural communities
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