Should IS Management Courses Provide Hands-On Experience in Computer and Network Installation?

Recently a group of IS Management students attending an Australian university either studying, or had studied, e-commerce, networking or computer programming units in the Faculty of Business were interviewed whilst completing a questionnaire. These students were asked to express their opinion on a number of issues relating to their course. Some questions were asked using an open PC and associated equipment as a reference. Students were asked a range of questions about the setting up of Internet sites, LANs

An investigation into the use of B-Nodes and state models for computer network technology and education

This thesis consists of a series of internationally published, peer reviewed, conference research papers and one journal paper. The papers evaluate and further develop two modelling methods for use in Information Technology (IT) design and for the educational and training needs of students within the area of computer and network technology. The IT age requires technical talent to fill positions such as network managers, web administrators, e-commerce consultants and network security experts as IT is changing rapidly, and this is placing considerable demands on higher educational institutions, both within Australia and internationally, to respond to these changes

A Cognitive Model for Problem Solving in Computer Science

According to industry representatives, computer science education needs to emphasize the processes involved in solving computing problems rather than their solutions. Most of the current assessment tools used by universities and computer science departments analyze student answers to problems rather than investigating the processes involved in solving them. Approaching assessment from this perspective would reveal potential errors leading to incorrect solutions. This dissertation proposes a model describing how people solve computational problems by storing, retrieving, and manipulating information and knowledge. It describes how metacognition interacts with schemata representing conceptual and procedural knowledge, as well as with the external sources of information that might be needed to arrive at a solution. Metacognition includes higher-order, executive processes responsible for controlling and monitoring schemata, which in turn represent the algorithmic knowledge needed for organizing and adapting concepts to a specificc domain. The model illustrates how metacognitive processes interact with the knowledge represented by schemata as well as the information from external sources. This research investigates the didifferences in the way computer science novices use their metacognition and schemata to solve a computer programming problem. After J. Parham and L. Gugerty reached an 85% reliability for six metacognitive processes and six domain-specific schemata for writing a computer program, the resulting vocabulary provided the foundation for supporting the existence of and the interaction between metacognition, schemata, and external sources of information in computer programming. Overall, the participants in this research used their schemata 6% more than their metacognition and their metacognitive processes to control and monitor their schemata used to write a computer program. This research has potential implications in computer science education and software development through its understanding of the cognitive behavior used to solve computational problems

An investigation into computer and network curricula

This thesis consists of a series of internationally published, peer reviewed, journal and conference research papers that analyse the educational and training needs of undergraduate Information Technology (IT) students within the area of Computer and Network Technology (CNT) Education. Research by Maj et al has found that accredited computing science curricula can fail to meet the expectations of employers in the field of CNT: “It was found that none of these students could perform first line maintenance on a Personal Computer (PC) to a professional standard with due regard to safety, both to themselves and the equipment. Neither could they install communication cards, cables and network operating system or manage a population of networked PCs to an acceptable commercial standard without further extensive training. It is noteworthy that none of the students interviewed had ever opened a PC. It is significant that all those interviewed for this study had successfully completed all the units on computer architecture and communication engineering (Maj, Robbins, Shaw, & Duley, 1998). The students\u27 curricula at that time lacked units in which they gained hands-on experience in modern PC hardware or networking skills. This was despite the fact that their computing science course was level one accredited, the highest accreditation level offered by the Australian Computer Society (ACS). The results of the initial survey in Western Australia led to the introduction of two new units within the Computing Science Degree at Edith Cowan University (ECU), Computer Installation & Maintenance (CIM) and Network Installation & Maintenance (NIM) (Maj, Fetherston, Charlesworth, & Robbins, 1998). Uniquely within an Australian university context these new syllabi require students to work on real equipment. Such experience excludes digital circuit investigation, which is still a recommended approach by the Association for Computing Machinery (ACM) for computer architecture units (ACM, 2001, p.97). Instead, the CIM unit employs a top-down approach based initially upon students\u27 everyday experiences, which is more in accordance with constructivist educational theory and practice. These papers propose an alternate model of IT education that helps to accommodate the educational and vocational needs of IT students in the context of continual rapid changes and developments in technology. The ACM have recognised the need for variation noting that: There are many effective ways to organize a curriculum even for a particular set of goals and objectives (Tucker et al., 1991, p.70). A possible major contribution to new knowledge of these papers relates to how high level abstract bandwidth (B-Node) models may contribute to the understanding of why and how computer and networking technology systems have developed over time. Because these models are de-coupled from the underlying technology, which is subject to rapid change, these models may help to future-proof student knowledge and understanding of the ongoing and future development of computer and networking systems. The de-coupling is achieved through abstraction based upon bandwidth or throughput rather than the specific implementation of the underlying technologies. One of the underlying problems is that computing systems tend to change faster than the ability of most educational institutions to respond. Abstraction and the use of B-Node models could help educational models to more quickly respond to changes in the field, and can also help to introduce an element of future-proofing in the education of IT students. The importance of abstraction has been noted by the ACM who state that: Levels of Abstraction: the nature and use of abstraction in computing; the use of abstraction in managing complexity, structuring systems, hiding details, and capturing recurring patterns; the ability to represent an entity or system by abstractions having different levels of detail and specificity (ACM, 1991b). Bloom et al note the importance of abstraction, listing under a heading of: “Knowledge of the universals and abstractions in a field” the objective: Knowledge of the major schemes and patterns by which phenomena and ideas arc organized. These are large structures, theories, and generalizations which dominate a subject or field or problems. These are the highest levels of abstraction and complexity\u27\u27 (Bloom, Engelhart, Furst, Hill, & Krathwohl, 1956, p. 203). Abstractions can be applied to computer and networking technology to help provide students with common fundamental concepts regardless of the particular underlying technological implementation to help avoid the rapid redundancy of a detailed knowledge of modem computer and networking technology implementation and hands-on skills acquisition. Again the ACM note that: “Enduring computing concepts include ideas that transcend any specific vendor, package or skill set... While skills are fleeting, fundamental concepts are enduring and provide long lasting benefits to students, critically important in a rapidly changing discipline (ACM, 2001, p.70) These abstractions can also be reinforced by experiential learning to commercial practices. In this context, the other possibly major contribution of new knowledge provided by this thesis is an efficient, scalable and flexible model for assessing hands-on skills and understanding of IT students. This is a form of Competency-Based Assessment (CBA), which has been successfully tested as part of this research and subsequently implemented at ECU. This is the first time within this field that this specific type of research has been undertaken within the university sector within Australia. Hands-on experience and understanding can become outdated hence the need for future proofing provided via B-Nodes models. The three major research questions of this study are: •Is it possible to develop a new, high level abstraction model for use in CNT education? •Is it possible to have CNT curricula that are more directly relevant to both student and employer expectations without suffering from rapid obsolescence? •Can WI effective, efficient and meaningful assessment be undertaken to test students\u27 hands-on skills and understandings? The ACM Special Interest Group on Data Communication (SJGCOMM) workshop report on Computer Networking, Curriculum Designs and Educational Challenges, note a list of teaching approaches: ... the more \u27hands-on\u27 laboratory approach versus the more traditional in-class lecture-based approach; the bottom-up approach towards subject matter verus the top-down approach (Kurose, Leibeherr, Ostermann, & Ott-Boisseau, 2002, para 1). Bandwidth considerations are approached from the PC hardware level and at each of the seven layers of the International Standards Organisation (ISO) Open Systems Interconnection (OSI) reference model. It is believed that this research is of significance to computing education. However, further research is needed

Is Computer Science Education in Crisis?

Introduction Computer science is a very young discipline, and a controversial, much-maligned and misunderstood one - even amongst computer scientists. Some have questioned the raison d'être for computer science and some employers mistrust or dislike computer science education. Some (in many cases, themselves computer scientists) debunk it and even go as far as questioning its very existence! It leads me in this paper to examine briefly why computer science education may be in crisis. The breakdown of this short paper is as follows. Section 2 reports on the background to this paper. Section 3 presents a worrying criticism of the discipline. Section 4 concludes the paper and raises a research question which could serve as the basis for an empirical investigation. 2 Background Back in 1974, D. L. Fisher, then head of the Computer Laboratory at the University of Leicester in the UK, wrote a paper entitled `Computer Science: a suitabl