Factors Influencing Students’ Embedment with, and Embracement of Social Networking Sites: An Analysis

This study investigated the undergraduates’ embedment with, and embracement of social networking sites (SNS) with a modified theory of planned behavior (TPB). It is recognized that social influence, enjoyment, perceived behavioral control as well as embracement and embedment are pertinent to the discourse. Data was collected from undergraduates in four (4) culturally diverse countries was used. Hypotheses were developed to test the proposed research conceptualization. The partial least squares (PLS) technique was used for data analysis. The results confirmed that perceived enjoyment and perceived behavioral control positively influenced students’ behavioral intentions for SNS users; subjective norm did not. However, subjective norm has positive impacts on students’ embedment with, and embracement of such tools. Students’ behavioral intention to accept SNS has positive influence on students’ embedment with, and embracement of SNS

The Influence of Trust and Risk on Intention to Use E-Democracy in Nigeria

Studies revealed that the level of success and diffusion of e-democracy is low in the developing nation as opposed to the developed nations where it has reached active participation stage. To investigate users’ acceptance of e-democracy from developing nation’s perspective, this study employed an extended technology acceptance model (TAM) which integrates trust, perceived risk and task-technology fit. The results supported the hypothesized positive relationship between perceived usefulness and intention to use e-democracy. However, contrary to TAM perceived ease of use shows no significant effect on intention to use e-democracy. Finding also revealed that lack of trust in government and in the democratic process is a limiting factor to citizens’ e-democracy acceptance

Challenges and Prospects of e‐Elections in Nigeria

E‐governance is a momentous currency in contemporary society, and it manifests in virtually all areas of life, which include, among others, banking, insurance, trade and commerce, and democracy. The deployment of Information Communication Technology (ICT) and Information Technology (IT) devices for democratic governance has been successful in technologically advanced countries, and has inspired countries from the developing South, such as Nigeria to contemplate or commence e‐elections for democratic sustainability. The elections regulatory body, the Independent National Electoral Commission (INEC) had contemplated exploring e‐elections in the country but later dropped the idea on grounds of unpreparedness. Electoral process or election however, has its several components: voter registration, registration review/update, electioneering campaigns, actual voting, and release of election results. These naturally come with their challenges and have informed a school of thought that based on Nigeria’s economic instability, corruption, resources mismanagement, and technologically backward climate, including unstable power supply, e‐elections would be far‐fetched. The other school of thought however, exhibits hope and optimism. This paper, with data scooped through questionnaire administration and from literature, examines the challenges and prospects as well as the peculiarity of Nigerian electoralsystem and the e‐election system, which will be marooned in the general Nigerian politicandl economic climate. Findings show that the prospects are and will always be good for the country, but that the stakes are far too high at a moment of huge infrastructural laybacks of the country. Moreover, not too many people have confidence in the electoral regime, let alone going ahead with such a venture as e‐elections. It therefore recommends, among other things, that the nation should develop the sub‐sectors of the economy that can sustain e‐elections before INEC goes ahead with the capital‐intensive enterprise for democratic sustainability in Nigeria

E-democracy Implementation: The Imperative of Agenda Setting

Decline in the level of citizens’ participation due to disconnect between citizens and their representatives has been identified as one of the prominent challenges facing most democratic societies in the world today. E-democracy has been identified to have the potentials to reduce the contemporary estrangement between the democratic actors by creating new forms of engagement, deliberation, and collaboration in polity to make the democratic processes more inclusive and transparent. However, edemocracy initiatives in many countries have had mixed success as most e-democracy implementations have been unable to justify the essence of huge investments made into it. This research paper reviews existing edemocracy development processes and agenda of nations among the top twenty countries in e-participation implementation as rated in the UN Global E-Government Evaluation, 2010. The sample composed of secondary data sourced from information system centric academic journals, book chapters, conference proceedings, database of international development organisations (OECD, UN, EU) on e-democracy implementation reports and database of research institutions and centres that focus on e-government and e-democracy implementation. Findings revealed that most countries do not have well established framework and agenda setting for e-democracy implementation, but only based their e-democracy implementation on one of the objectives of their e-government implementation. As a result, policy content is largely missing in most edemocracy strategies at both conceptual and implementation stage. This paper therefore, presents a guideline for e-democracy agenda setting and discusses issues germane to establishing e-democracy agenda. It submits that for a successful e-democracy implementation, the agenda-setting phase should capture the legal and political processes of the country. In addition, e-democracy strategic vision, strategic aim and objectives, strategic policy, mode of implementation and overseeing body should be well articulated in the agenda setting phase of e-democracy implementation plan. The discussion will benefit both researchers, government and practitioners on successful e-democracy implementation as basis for societal development

The Role of Information and Communication Technology on Transparency, Trust and Good Governance in Nigeria

Studies on transparency and trust in public sector management have generated exciting moments amongst scholars and practitioners alike in the area of good governance for development of societies. Furthermore, it has been argued by some scholars that government agencies are more likely to achieve their goals of enhanced performance for the improvement in the living standard of the people, particularly in the provision of adequate social amenities such as clean water, electricity supply, good roads, well equipped hospitals and adequate security protection of lives and properties, where transparency on the part of public officials in the use of public resources, and trust about government agencies on the part of the people are the norms in such a society. Previous studies have hinged on transparency for enhanced performance of government and its agencies on the integrity and perception of the individual employees in carrying out their assignments without taking into consideration the lack of capacity to perform, and the value judgment of such individuals. This present study focuses on the role of information and communication technology (ICT) in the management of government and its activities for enhanced development in the society. The work contributes to our understanding of the relationship between ICT, transparency, trust and good governance as a catalyst for development in Nigeria. With the use of structural equation model, the study empirically analyzed 261 copies of the questionnaire that were administered to respondents in the public and the private sectors of the nation’s economy, about their perception on the relationship between the variables under consideration. The findings suggest the importance of ICT as a facilitator of transparency in the management of public resources, including, revenue collection and disbursement of public funds by government officials, as a basis for societal development, than the mere reliance on individual employees’ integrity and perception in the management of public resources in Nigeria’s quest for developmen

Factors Influencing Customer Satisfaction towards E-shopping in Malaysia

Online shopping or e-shopping has changed the world of business and quite a few people have decided to work with these features. What their primary concerns precisely and the responses from the globalisation are the competency of incorporation while doing their businesses. E-shopping has also increased substantially in Malaysia in recent years. The rapid increase in the e-commerce industry in Malaysia has created the demand to emphasize on how to increase customer satisfaction while operating in the e-retailing environment. It is very important that customers are satisfied with the website, or else, they would not return. Therefore, a crucial fact to look into is that companies must ensure that their customers are satisfied with their purchases that are really essential from the ecommerce’s point of view. With is in mind, this study aimed at investigating customer satisfaction towards e-shopping in Malaysia. A total of 400 questionnaires were distributed among students randomly selected from various public and private universities located within Klang valley area. Total 369 questionnaires were returned, out of which 341 questionnaires were found usable for further analysis. Finally, SEM was employed to test the hypotheses. This study found that customer satisfaction towards e-shopping in Malaysia is to a great extent influenced by ease of use, trust, design of the website, online security and e-service quality. Finally, recommendations and future study direction is provided. Keywords: E-shopping, Customer satisfaction, Trust, Online security, E-service quality, Malaysia