492,921 research outputs found
Analisis Pengaruh Quality, Image, Brand Equity, dan Value terhadap Loyalitas Seller sebagai Salah Satu Partner E-marketplace di Lazada Indonesia
Penelitian ini bertujuan untuk mengetahui pengaruh dari beberapa faktor yaitu quality, image, brand equity dan value terhadap loyalitas seller sebagai salah satu partner e-marketplace di Lazada Indonesia. Sampel diambil dengan menggunakan metode purposive sampling, dengan jumlah sampel sebanyak 82 responden. Teknik pengumpulan data menggunakan kuesioner dan literatur. Metode analisis yang digunakan adalah metode analisis regresi berganda untuk mengetahui pengaruh antara variabel-variabel bebas terhadap variabel terikat. Hasil penelitian ini menunjukkan bahwa; 1). Kualitas e-marketplace tidak berpengaruh positif dan siginifikan terhadap loyalitas seller 2). Citra Perusahaan penyedia e-marketplace berpengaruh positif dan signifikan terhadap loyalitas seller 3). Ekuitas brand Perusahaan e-marketplace berpengaruh positif dan signifikan terhadap loyalitas seller 4). Nilai yang dimiliki oleh Perusahaan e-marketplace berpengaruh positif dan signifikan terhadap loyalitas seller 5). Kualitas Pelayanan, citra Perusahaan, ekuitas brand dan nilai Perusahaan secara bersama-sama berpengaruh positif dan signifikan terhadap loyalitas seller sebagai salah satu partner e-marketplace di Lazada Indonesia. Loyalitas seller sebagai salah satu partner e-marketplace di Lazada Indonesia terbukti dipengaruhi oleh keempat variabel yang diteliti yaitu sebesar 74% dan sisanya 26% dipengaruhi oleh faktor atau variabel-variabel lainnya.Kata Kunci: Quality, Image, Brand Equity, Value, Loyalitas Seller2 This study aims to determine the effect of e-service quality, image, brand equity, and value to seller's loyalty as a partner in Lazada Indonesia e-marketplace. Samples were taken by using purposive sampling method, with the total number of sample is 82 respondents. The technique of collecting data is using questionnaires and literatures. The analytical method that used in this research is multiple regression analysis to determine the effect of independent variables on the dependent variable. The results of this study indicate that; 1). E-service quality does not affect significantly on seller's loyalty. 2). Image has a possitive and significant effect on seller's loyalty. 3). Brand Equity has a possitive and significant effect on seller's loyalty. 4). Value has a possitive and significant effect on seller's loyalty. 5). E-Service quality, value, brand equity, and value jointly has a positive and significant effect on seller's loyalty as a partner in Lazada Indonesia e-marketplace. The seller's loyalty shown to be affected by the independent variables in this study at 74% and 26% is influenced by other factors or variables.Keywords: Quality, Image, Brand Equity, Value, Seller's Loyalty DAFTAR PUSTAKA Arikunto, Suharsimi. 2006. Prosedur Penelitian Suatu Pendekatan Praktik. Jakarta: Rineka Cipta. Aydın Erdal, and Savrul Burcu Kilinç, 2014. The Relationship between Globalization and E-Commerce: Turkish Case, Procedia - Social and Behavioral Sciences 150 1267 â 1276 Bresolles GrĂ©gory, Durrieu François, Senecal Sylvain. 2014. A consumer typology based on e-service quality and e-satisfaction. Journal of Retailing and Consumer Services 21, 889â896 Brunn Peter, Jensen Martin, Skovgaard Jakob. 2002. e-Marketplaces: Crafting A Winning Strategy. European Management Journal Vol. 20, No. 3, pp. 286â298 Cunha. 2012. An E-marketplace of Healthcare and Social Care Services: the perceived interest. Procedia Technology 5, 959 â 966 Chi Hsin Kuang, Yeh Huery Ren, Yang Ya Ting. 2009. The Impact of Brand Awareness on Consumer Purchase Intention: The Mediating Effect of Perceived Quality and Brand Loyalty. The Journal of International Management Studies, Volume 4, Number 1 Chien Shu-Hua, Chen Ying-Hueih, Hsu Chin-Yen. 2012. Exploring the impact of trust and relational embeddedness in e-marketplaces: An empirical study in Taiwan. Industrial Marketing Management 41, 460â468 Chircu Alina.M., Mahajan Vijay. 2006. Managing electronic commerce retail transaction costs for customer value. Decision Support Systems 42, 898â 914 D'ambra John, Ramburuth, Prem., & Vatanasakdakul, Savanid. 2010. IT Doesn't Fit! The Influence of Culture on B2B in Thailand. Journal of Global Information Technology Management (Ivy League Publishing). 10-38 Ghozali, Imam. 2006. Aplikasi Analisis Multivariate dengan Sess. Cetakan Keempat. Semarang: Badan Penerbit Universitas Diponogoro ------------------. 2011. Aplikasi Analisis Multivariate dengan Program IBM SPSS19, Badan Penerbit Universitas Diponegoro, Semarang. ------------------. 2005. Aplikasi Analisis Multivariate Dengan Program SPSS. Semarang: UNDIP Goes Paulo, Tu Yanbin, Tung Y.Alex. 2013. Seller heterogeneity in electronic marketplaces: A study of new and experienced sellers in eBay. Decision Support Systems 56, 247â258 Gunasekaran, A., Marri, H. B., McGaughey, R. E., & Nebhwani, M. D. 2002. E-Commerce and its impact on operations management. International Journal of Production Economics, 75,185â197. Hashemi Malayeri, B dan Bastani, F.2000. An introduction to the Internet and the World Wide Web, Part I, Journal of Medical Sciences, TarbiatModarres University, Summer 77, Issue 1, pp. 111. Ho Shu-Chun, and Kauffman Robert.J. 2010. Internet-based selling technology and e-commerce growth: a hybrid growth theory approach with cross-model inference. Inf Technol Manag, 12:409â429 Hong Ilyoo B. 2015. Understanding the consumer's online merchant selection process: The roles of product involvement, perceived risk, and trust expectation. International Journal of Information Management 35, 322â336 Janita M.Soledad, and Miranda F.Javier. 2013. The antecedents of client loyalty in business-to-business (B2B) electronic marketplaces. Industrial Marketing Management 42 814â823 Juntunen Mari, Juntunen Jouni, Juga Jari. 2010. Corporate brand equity and loyalty in B2B markets: A study amonglogistics service purchasers. Macmillan Publishers Ltd. Brand Management Vol. 18, 4/5, 300â311 Malhotra, Naresh, dan Birks, David, 2007. Marketing Research: An Applied Orientation 3rd Edition. London: Practice Hall Nam Janghyeon, Ekinci Yuksel, Whyatt Georgina. 2011. Brand Equity, Brand Loyalty and Consumer Satisfaction. Annals of Tourism Research, Vol. 38, No. 3, pp. 1009â1030 Parasuraman, A., Zeithaml, V. A., & Malhotra, A. (2005). E-S-QUAL a multiple-item scale for assessing electronic service quality. Journal of Service Research, 7(3), 213â233. Pradiani, Theresia. 2014. Pengaruh Trait Competitiveness Terhadap Sales Performance (Studi Kasus di PT Allianz Life Indonesia). Jurnal JIBEKA, volume 8, 55 â 62. Rauyruen Papassapa, Miller Kenneth.E, Groth Markus. 2009. B2B services: linking service loyalty and brand equity, Journal of Service Marketing 23/3 175â186 Rayport, Jeffrey F and Jaworski, Bernard J. 2002. Introduction to E-commerce. Mcgraw Hill Rong Huang and Emine Sarigollu. 2011. How Brand Awareness Relates to Market Outcome, Brand Equity and the Marketing Mix. Journal of Business Research, vol.65, pp.92-99. S. Muylle, A. Basu, 2008. Online support for business processes by electronic intermediaries, Decision Support Systems 45 (4) 845â857. Savrul Mesut, Incekara Ahmet, Sener Sefer. 2014. The Potential of E-Commerce for SMEs in a Globalizing Business Environment, Procedia - Social and Behavioral Sciences 150 35 â 45 Sekaran, Uma, Bougie, Roger, 2010. Research methods for business: a skill building approach. Bandung: Alfabeta Severi Erfan, and Ling Kwek Choon. 2013. The Mediating Effects of Brand Association, Brand Loyalty, Brand Image and Perceived Quality on Brand Equity, Asian Social Science; Vol. 9, No. 3; 2013 Sugiyono. 2002. Metode Penelitian Administrasi. Bandung: CV Alfabeta ------------. 2008. Metode Penelitian Bisnis. Cetakan Keduabelas. Bandung: Alfabeta -----------. 2010. Metode Penelitian Kuantitatif Kualitatif & RND. Bandung: Alfabeta Syuhada Ahmad Anshorimuslim, dan Gambetta Windy. 2013. Online Marketplace for Indonesian Micro Small and Medium Enterprises Based on Social Media. Procedia Technology 11, 446 â 454 Tabachnick BG dan Fidel L.S, 2007. âUsing Multivariate Statisticâ (Fifth Edition) USA: Pearson Eduction Inc. Umar, Husein. 200. Metodologi Penelitian Untuk Skripsi dan Tesis Bisnis, Jakarta: PT. Gramedia Pustaka. White, A., Daniel, E., Ward, J., & Wilson, H., 2007. The adoption of consortium B2B emarketplaces: An exploratory study. Journal of Strategic Information Systems, 16, 71â103. Wu, Jen-Her., & Hisa, Tzyh-lih. 2004. Analysis of E-commerce innovation and impact: a hypercube model, Electronic Commerce Research and Applications Volume 3, Issue 4, Pages 389â404 Wang Shan, and Archer Norm. 2007. Business-to-business collaboration through electronic marketplaces: An exploratory study. Journal of Purchasing & Supply Management 13 113â126 Zhao Jing, Wang Shan, Huang Wilfred.V. 2008. A study of B2B e-market in China: E-commerce process perspective. Information & Management 45, 242â248 Zhao Kexin, Xia Mu, Shaw Michael.J., Subramaniam Chandrasekar. 2009. The sustainability of B2B e-marketplaces: Ownership structure, market competition, and prior buyerâseller connections. Decision Support Systems 47, 105â114 Zikmund, William G. 2003. Customer Relationship Management: Integrating Marketing Strategy and Information Technology. New Jersey: John Wiley and Sons Zuo Wenming, Huang Qiuping, Fan Chang, Zhang Zhenpeng. 2013. Quality management of B2C e-commerce service based on human factors engineering, Electronic Commerce Research and Applications 12, 309â32
Parentsâ Role in Children's Learning During and After the Covid-19 Pandemic
When children only see their friends in little squares via Google Meet or Zoom, can teachers really address concepts like the importance of teamwork or how to manage conflict? This is a learning phenomenon during the COVID-19 pandemic and the era after it. This study aims to see the role of parents as children's learning companions in terms of mentors and motivators when online education takes place. This research using photovoice within phenomenological methodology and have been doing with thematic analysis and collecting data through interviews and observations. The participants were eight parents and one female teacher as a homeroom teacher. The research findings show that although there are many obstacles in online learning for children, learning during the COVID-19 pandemic can still run by involving the role of parents and teachers as pillars of education for preschool-age children. For further research, it is hoped that the findings will be a way in solving learning problems for children.
Keywords: early childhood education, parentsâ role, online learning
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The implementation of Information and Communication Technologies (ICT) in business education appears to be influenced by a number of organizational issues, such as culture and technological sophistication. However, extant research has had very little to say about the antecedents that shape the adoption and diffusion of ICT across companies. In order to shed light on the phenomenon under investigation, this paper presents a comparative case study between five Italian companies that have instituted a corporate university. By distinguishing companies in typical cases and deviant cases with regard to the extensive use of e-learning technologies, our findings provide some useful insights about the antecedents that make companies more or less prone to employ the new frontiers of technology in their CUs
Controlling Improper Financial Gain in International Adoptions
When I went with the lawyer to pick up Kate--some part of town I could never find again--her mother was lying there, not in a house really, more like a stall with a bed in it. . . . It was like we were going baby shopping. 1 Although once rarely contemplated, international adoption has become a realistic option for couples in the United States. In fact, the United States has received more foreign children for adoption than any other country in the world. 2 Since the first wave of international adoptions in the late 1940s, 3 over 130,000 children have been adopted into this country. 4 As international adoptions have grown in popularity, both licensed agencies and private individuals have appeared in great numbers as adoption intermediaries. 5 High demand for adoptable children encourages these intermediaries to trade children for large amounts of money. 6 Informally, this practice is known as baby selling. 7 While there is no clear consensus that the exchange of some money in an adoption process is morally wrong, the exchange of large amounts of money for children may create improper incentives for birth mothers to release their children for adoption. Most international adoptions are arranged through agencies licensed by administrative or judicial bodies of a particular country to place children from that country. 8 However, adoptions are also handled through independent agents who may be private adoption lawyers, social workers, or other persons acting as liaisons between the adoptive parents ..
Modeling the adoption and use of social media by nonprofit organizations
This study examines what drives organizational adoption and use of social
media through a model built around four key factors - strategy, capacity,
governance, and environment. Using Twitter, Facebook, and other data on 100
large US nonprofit organizations, the model is employed to examine the
determinants of three key facets of social media utilization: 1) adoption, 2)
frequency of use, and 3) dialogue. We find that organizational strategies,
capacities, governance features, and external pressures all play a part in
these social media adoption and utilization outcomes. Through its integrated,
multi-disciplinary theoretical perspective, this study thus helps foster
understanding of which types of organizations are able and willing to adopt and
juggle multiple social media accounts, to use those accounts to communicate
more frequently with their external publics, and to build relationships with
those publics through the sending of dialogic messages.Comment: Seungahn Nah and Gregory D. Saxton. (in press). Modeling the adoption
and use of social media by nonprofit organizations. New Media & Society,
forthcomin
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