Inter-organizational collaboration among health and social care: TRT©, a transactional approach

Inter-organizational collaboration (IOC) supported by information and communication technologies (ICTs) faces challenges on many fronts in 21st century England as well as globally. Between the somewhat desirable ideal of 'joined up' systems providing efficient services to customers and clients on one side of the continuum, and the costs and risk factors associated with integrating data or constructing large databases on the other side, a fundamental tension exists. This paper addresses this issue in two parts. Firstly, it argues that there is a way forward for information sharing among heterogeneous organizations which does not involve the integration of systems, interoperability, joined up recordkeeping, database linkage, or construction of yet another large database. Transactions in Real Time© (TRT©), the transaction by transaction information sharing approach, satisfies all the requirements of each collaborating organization for information sharing. Secondly, this paper briefly considers the future of IOC among health and social care and possible pathways forward through this uncertain area. The health and social care information sharing transaction is often unique among the particular transaction situation, and the micro and macro environments

THE ECOLOGY OF INTERORGANIZATIONAL INFORMATION SHARING

Increasingly, companies use interorganizational information systems to support business process partnerships, such as automatic replenishment systems and other supply chain initiatives, invoicing and payments, and insurance claims processing. Inter-firm networking in turn can increase the visibility of information generated and used by business partners. These business partners may experience intended and unintended impacts from the changes in the partnering relationship, in effect altering the ecology of the organization. Yet IT researchers rarely study an organization’s ecology, focusing instead on impacts upon internal processes. Our goal in this paper is to propose a definition of interorganizational information ecology, to provide IT researchers with a lens through which interorganizational information sharing should be studied. We begin by reviewing principles of ecology from the natural and social sciences and then discuss the emergence of principles of organizational ecology and information ecology within the management literature. We then argue that advances in information technology have been a primary enabler for companies’ focus on interorganizational business processes and that field research on IT-enabled business partnerships must include the impacts upon each partner and the information shared among them. An example from health care demonstrates the usefulness of the concept, and we conclude with suggestions for field-based research on the ecology of interorganizational information sharing

A Semantic Approach to Secure Collaborative Inter-Organizational eBusiness Processes (SSCIOBP)

The information supply chain (ISC) involves the exchange, organization, selection, and synthesis of relevant knowledge and information about production, purchase planning, demand forecasting, and inventory among collaborating business partners in a value chain. Information and knowledge sharing in an ISC occurs in a business process context. Seamless knowledge exchange within and across organizations involved in secure business processes is critically needed to secure and cultivate the information supply chain. Extant literature does not explicitly consider or systematically represent component knowledge, process knowledge and security knowledge for business processes within and across organizations. As a result, organizations engaged in collaborative inter-organizational processes continue to be plagued with issues such as semantic conflict issues, lack of integration of heterogeneous systems, and lack of security knowledge regarding authorized access to resources. Without appropriate security controls, manual interventions lead to unauthorized access to resources. These problems motivate our Semantic Approach to Secure Collaborative Inter-Organizational eBusiness Processes (SSCIOBP). We follow a design science paradigm to identify meta-requirements of SSCIOBP and develop the design artifact. SSCIOBP is evaluated using observational and descriptive evaluation methods following Hevner et al. (2004). We apply our approach to show how the Collaborative Planning Forecasting and Replenishment (CPFR) industry standard models can be enhanced using the proposed design artifact. We apply SSCIOBP to a case study to illustrate its applicability in mapping core business processes of organizations to solve semantic inter-operability issues and systematically incorporate component, process and security knowledge in the design of secure business processes across the information supply chain

District decision-making for health in low-income settings: a case study of the potential of public and private sector data in India and Ethiopia.

Many low- and middle-income countries have pluralistic health systems where private for-profit and not-for-profit sectors complement the public sector: data shared across sectors can provide information for local decision-making. The third article in a series of four on district decision-making for health in low-income settings, this study shows the untapped potential of existing data through documenting the nature and type of data collected by the public and private health systems, data flow and sharing, use and inter-sectoral linkages in India and Ethiopia. In two districts in each country, semi-structured interviews were conducted with administrators and data managers to understand the type of data maintained and linkages with other sectors in terms of data sharing, flow and use. We created a database of all data elements maintained at district level, categorized by form and according to the six World Health Organization health system blocks. We used content analysis to capture the type of data available for different health system levels. Data flow in the public health sectors of both counties is sequential, formal and systematic. Although multiple sources of data exist outside the public health system, there is little formal sharing of data between sectors. Though not fully operational, Ethiopia has better developed formal structures for data sharing than India. In the private and public sectors, health data in both countries are collected in all six health system categories, with greatest focus on service delivery data and limited focus on supplies, health workforce, governance and contextual information. In the Indian private sector, there is a better balance than in the public sector of data across the six categories. In both India and Ethiopia the majority of data collected relate to maternal and child health. Both countries have huge potential for increased use of health data to guide district decision-making

Public health and natural disasters: disaster preparedness and response in health systems

The number of natural disasters and the severity of their impact have increased in recent decades. These developments highlight the need for improved preparedness and response in the health sector, inter alia, and the important role of public health in disaster management. The purpose of this paper, which is based on a literature review, is to provide background information about the general framework of disaster management and present the core concepts of disaster preparedness and response in health systems. Three different strategies were used to collect information for this article. First, information was collected from various international databases. Then, the virtual health library for disasters provided by the World Health Organization (WHO) and the WHO Health Action in Crisis (HAC) online sources were reviewed for relevant WHO and Pan American Health Organization (PAHO) books, working papers and reports. Finally, PubMed abstracts were searched with key words and phrases. For greater completeness, five disaster journals were hand searched. Additional sources such as text books, working papers, and articles were included, relying on the bibliography of the original study mentioned in the introduction to this paper. The studies reviewed indicated that fragmented and response-oriented approaches have begun to change world wide, at least in the literature. Despite the publication of increasing numbers of research projects in disaster issues, there are still gaps in sharing experience through scientific papers, such as systematic evaluation of activities in different phases of disaster situation

Inter Organizational Evaluation of SISP; What New Criteria Are Needed?

During the three decades of research and practice, the image of Strategic Information Systems Planning has changed considerably. Flexibility, creativity, strategic thinking, and sharing of knowledge are seen as the new ways to both formulate and realize strategy. IT governance has provided a more flexible concept to discuss managerial efforts to align IT with business. But maybe the most important change has been left unattended, that is the introduction of information strategy in networks. Still, many organizations continue to use planning as a way to support their decisionmaking internally without co-operating with their business partners. Also the view of evaluating SISP effectiveness has matured. A recent research concluded six dimensions for evaluating the planning process and four criteria for evaluating its effectiveness. These studies are mainly quantitative and this paper qualitatively validates the same dimensions in a case study. Two inter organizational studies from literature add five new factors: competitive pressure, trading partner readiness, contractual level, financial agreements and certainty of implementation. This study used the internal dimensions and criteria as basis for conducting a qualitative evaluation of SISP in two case studies, one single organization case and one inter organizational case. The results of the first case confirm that these criteria provide a good basis for overall evaluation of SISP internally. In addition to the internal theory based evaluation, also an interorganizational exploration was done to explore the differences and the new evaluation criteria needed. The result is a conceptual interview framework to be tested in practice

The Role of Information Technology Support Mechanisms in Coordination Managementfor Virtual Organizations

Technology offers real potential for changing the way in which people work (Daniels, 1995). Perhaps for the first time it may be possible to build organizations in the way people want, not constrained by information requirements and availability (Daniels, 1995). Companies are forming international collaborative arrangements as the basis for developing competitive advantage from technology (Bailetti and Callahan, 1993), and coordination of IT management presents a challenge to these firms with dispersed, decentralized IT practices (DeSanctis and Jackson, 1994).Virtual enterprises are emerging that reflect the current situation, with previously well-defined structures beginning to lose their edges, seemingly permanent things starting to change continuously, and products and services adapting to match our desires (Davidow and Malone, 1992). Virtual organizations are: reliant on cyberspace (the medium in which electronic communications flow and software operates), enabled by new computing and communications developments, and initially will exist only across conventional organizational structures (Barnatt, 1995). Currently,four different versions of the virtual organization have been identified: telecommuting, hot desk environment, hotelling, and virtual teams (Barnatt, 1995). This research will focus on virtual teams within existing corporations as representative of virtual organizations.To remain competitive in today\u27s business environment requires new levels of cooperation and coordination of both intra-and inter-organizational systems. DeSanctis and Jackson (1994) explored three major mechanisms for facilitating interunit coordination of IT management: structural design approaches, functional coordination modes, and computer-based communication systems. The authors presented a three-dimensional model consisting of: Coordination Structures (cross-functional teams, task forces, designated liaison roles, direct contact, reporting requirements), Coordination Modes (information sharing, procedural, structural, task outputs, task dialogue), and IT Support Mechanisms (document sharing, bulletin boards/E-Mail, computer conferencing, electronic meeting software, discussion databases).A next logical step in developing this work includes expanding its coverage to ongoing and ad-hoc intraorganizational groups serving as representatives for virtual organizations. In addition, further development is needed for each dimension of the proposed three-dimensional model. This research will attempt to identify the components of the IT Support Mechanisms dimension of the model and measure those components in organizations which exhibit virtual organization characteristics in their group operation

Evolution of Supply Chain Collaboration: Implications for the Role of Knowledge

Increasingly, research across many disciplines has recognized the shortcomings of the traditional “integration prescription” for inter-organizational knowledge management. This research conducts several simulation experiments to study the effects of different rates of product change, different demand environments, and different economies of scale on the level of integration between firms at different levels in the supply chain. The underlying paradigm shifts from a static, steady state view to a dynamic, complex adaptive systems and knowledge-based view of supply chain networks. Several research propositions are presented that use the role of knowledge in the supply chain to provide predictive power for how supply chain collaborations or integration should evolve. Suggestions and implications are suggested for managerial and research purposes

Influential factors of aligning Spotify squads in mission-critical and offshore projects – a longitudinal embedded case study

Changing the development process of an organization is one of the toughest and riskiest decisions. This is particularly true if the known experiences and practices of the new considered ways of working are relative and subject to contextual assumptions. Spotify engineering culture is deemed as a new agile software development method which increasingly attracts large-scale organizations. The method relies on several small cross-functional self-organized teams (i.e., squads). The squad autonomy is a key driver in Spotify method, where a squad decides what to do and how to do it. To enable effective squad autonomy, each squad shall be aligned with a mission, strategy, short-term goals and other squads. Since a little known about Spotify method, there is a need to answer the question of: How can organizations work out and maintain the alignment to enable loosely coupled and tightly aligned squads? In this paper, we identify factors to support the alignment that is actually performed in practice but have never been discussed before in terms of Spotify method. We also present Spotify Tailoring by highlighting the modified and newly introduced processes to the method. Our work is based on a longitudinal embedded case study which was conducted in a real-world large-scale offshore software intensive organization that maintains mission-critical systems. According to the confidentiality agreement by the organization in question, we are not allowed to reveal a detailed description of the features of the explored project

Interoperability, Trust Based Information Sharing Protocol and Security: Digital Government Key Issues

Improved interoperability between public and private organizations is of key significance to make digital government newest triumphant. Digital Government interoperability, information sharing protocol and security are measured the key issue for achieving a refined stage of digital government. Flawless interoperability is essential to share the information between diverse and merely dispersed organisations in several network environments by using computer based tools. Digital government must ensure security for its information systems, including computers and networks for providing better service to the citizens. Governments around the world are increasingly revolving to information sharing and integration for solving problems in programs and policy areas. Evils of global worry such as syndrome discovery and manage, terror campaign, immigration and border control, prohibited drug trafficking, and more demand information sharing, harmonization and cooperation amid government agencies within a country and across national borders. A number of daunting challenges survive to the progress of an efficient information sharing protocol. A secure and trusted information-sharing protocol is required to enable users to interact and share information easily and perfectly across many diverse networks and databases globally.Comment: 20 page