Developing a Big Data-Enabled Transformation Model in Healthcare: A Practice Based View

Healthcare organizations are looking for opportunities to create new business model and value that can be implemented through information technology (IT) enabled transformation. Big data, an overwhelming phenomenon which has been addressed through various new and old data management technologies, hold the key to healthcare transformation. To address this, we developed a big-data-enabled transformation model based on practice-based view showing that the relationships among big data capability, big-data-enabled transformation practice, benefit dimensions, and firm performance. We tested this model by analyzing secondary data regarding big data in the healthcare context. Our results not only conceptually defined four big data capabilities but also found two significant path-to-performance chains. The contributions of this study are twofold. For management research, we establish a big-data-enabled transformation model to explain how big data leads to firm performance. For practitioners, we identify potential patterns that will help understanding big data\u27s potentials and capabilities

The role of technology in value co-creation of maternal healthcare: A service-dominant logic perspective

The need for improved quality of healthcare has led to transforming ways in which healthcare is delivered. The role of information technology (IT) in the transformation is moving towards active participation of patients in healthcare. Active participation of patients in healthcare aligns with the service dominant (S-D) logic in which customers are co-creators of value. Technology has been identified as a key driver for value co-creation however the question of how technology can drive value co-creation in healthcare has not been fully explored. This exploratory study investigates ways in which IT has supported value co-creation in maternal healthcare ecosystem. The study was conducted in Gothenburg Sweden in which mixed research methods were used. Interviews were held with midwife healthcare managers and IT managers, a survey questionnaire was sent out to all midwives in Gothenburg. Results were analyzed using S-D logic value co-creation model. Overall findings show that technology has been used as an operant and operand resource to support value co-creation but mainly for healthcare professionals. Practices are identified on how technology has been used in maternal healthcare. Further investigations on how IT can support pregnant women to actively participate in maternal healthcare especially as an operant resource are suggested

Interdisciplinary Research and Publication Opportunites in Information Systems and Health Care

Healthcare is a large and growing industry that is experiencing major transformation in its information technology base. IS confronted similar transformations in other industries and developed theories and methods that should prove useful in healthcare applications. In turn, IS may benefit from incorporating knowledge from health informatics, a discipline that studies IT within medical and healthcare contexts. Despite the benefits, it is often a struggle for interdisciplinary researchers in IS and healthcare to publish their work, especially in journals directed toward IS audiences. In this paper, we outline strategies and resources to help ease this publication bottleneck. As a part of our discussion, we identify and categorize journal outlets for interdisciplinary research in IS and healthcare

Recent Developments in Smart Healthcare

Medicine is undergoing a sector-wide transformation thanks to the advances in computing and networking technologies. Healthcare is changing from reactive and hospital-centered to preventive and personalized, from disease focused to well-being centered. In essence, the healthcare systems, as well as fundamental medicine research, are becoming smarter. We anticipate significant improvements in areas ranging from molecular genomics and proteomics to decision support for healthcare professionals through big data analytics, to support behavior changes through technology-enabled self-management, and social and motivational support. Furthermore, with smart technologies, healthcare delivery could also be made more efficient, higher quality, and lower cost. In this special issue, we received a total 45 submissions and accepted 19 outstanding papers that roughly span across several interesting topics on smart healthcare, including public health, health information technology (Health IT), and smart medicine

Power as an ethical concern in the Global South’s digital transformation: Power or empowerment?

open access articleThe digitalization of the Global South, particularly with respect to African countries, is moving at a fast pace. This can be seen in the use of information and communications technology (ICT) in different domains such as healthcare, education, industry, entertainment, as well as in the provision of e-government services, to name just a few. Such digital progress is seen as positive and often presented as such in international development discussions, for example at the World Summit on the Information Society Forum 2019 on ICTs for achieving the United Nations’ Sustainable Development Goals. Despite the positives, there are also negative aspects of digitalization, which have to be addressed in the form of ethical concerns. This paper discusses these concerns by specifically exploring the aspect of power in light of the digital transformation of the Global South. The discussion advanced in this paper is informed by a review of literature

Health information technology: A key ingredient of the patient experience

In this exploration to understand the linkages of health information technology (HIT) and patient experience, a comprehensive literature search was conducted using the key words, “information technology, HIT, patient experience, patient satisfaction, and technology”, on the MEDLINE, PubMed, and EMBASE databases resulting in over 1,000 citations. Eventually, 35 of the most relevant articles were reviewed and 11 identified as key references to include in beginning to explore the question, as the transformation of healthcare continues, how can technology enable a positive return on investment to a patients’ perception of their care in an organization and how can technology impact the patient experience? The results reveal there is in fact more questions than answers that exits and therefore further opportunities for exploration and research are encouraged. That noted, the literature and examples emerging in practices across healthcare are showing that technology and the patient experience are moving closer to one another as each day passes. HIT is truly evolving as a key ingredient in the patient experience conversation

Enhancing the Security and Privacy of eHealth Records through Blockchain-based Management: A Comprehensive Framework

Progress in information technology is transforming the healthcare sector with the goal of enhancing medical services, diagnostics, and continuous monitoring through wearable devices, among other benefits, while also lowering expenses. This digital transformation enhances the convenience of computing, storing, and retrieving medical records, ultimately leading to improved treatment experiences for patients. Electronic health record systems have come under fire for centralized control, faults, and attack points with transferring data custodians. These systems are frequently utilized for the interchange of health information among healthcare stakeholders. The main objective is to overcome information asymmetry and data breaches commonly encountered in the Electronic Health Record (EHR) system. This study introduces a decentralized and trustless architecture aimed at securely storing patients' medical records and granting access to authorized individuals, including healthcare providers and patients themselves. The research primarily focuses on bolstering the security and privacy of healthcare data management systems using blockchain technology. To address the issue of blockchain scalability, an off-chain scaling approach is proposed, utilizing an underlying medium to store large volumes of data. This is achieved through the integration of Elliptic Curve Cryptography (ECC) and the Interplanetary File System (IPFS). The proposed system provides a secure and efficient method for storing and sharing sensitive healthcare data while ensuring confidentiality and data integrity

Transforming healthcare: policy discourses of ICT and patient-centred care

Information Technology (IT) is increasingly seen in policy and academic literature as key to the modernization of healthcare provision and to making healthcare patient-centred. However, the concept of Patient-Centred Care (PCC) and the role of IT in the transformation of healthcare are not straightforward. Their meanings need unpacking in order to reveal assumptions behind different visions and their implications for IT-enabled healthcare transformation. To this end, this paper analyses England’s health policy between 1989 and 2013 and reviews literature on PCC and IT. English policy has set out to transform healthcare from organization-centric to patient-centred and has placed IT as central to this process. This policy vision is based on contested conceptualizations of PCC. IT implementation is problematic and this is at least partly due to the underpinning goals and visions of healthcare policy. If this misalignment is not addressed then producing technologically superior systems, or better IT implementation strategies, is unlikely to result in widespread and substantial changes to the way healthcare is delivered and experienced. For IT to support a healthcare service that is truly patient-centred, patients’ needs and wants should be identified and designed into IT-enabled services rather than simply added on afterwards

Demigods of Technology Use – How Beating the Overconfidence Bias Can Prevent Medical Errors

The healthcare domain faces considerable challenges due to the digitization of medical processes and routines. Information technologies are designed to enable physicians to treat more patients and to increase service quality and patient safety. Despite acknowledging the rapid digital transformation of healthcare, research often neglects whether physicians are actually able to effectively decide which technology to use in which setting and whether their technology use thus effectively enhances quality and safety. Literature on cognitive biases already looked broadly at related errors in judgment and action and questioned rational behavior. Nevertheless, overconfidence, being one of the most common cognitive biases, has barely been linked to the accurate adoption and use of technology by physicians. Against this background, this research-in-progress paper proposes a framework for conducting a mixed-methods study based on the particularities of overconfidence in healthcare. We invite future research to compare our approach with established theoretical frameworks in IS research

Addresing the Role of Digital Technology in the COVID-19 Recovery

Given the accelerated adoption of technology during coronavirus pandemic (COVID-19) and the emergence of new needs in terms of new products and services, new business models, and new ways of organizing, the question of how digital technology will impact the recovery after the pandemic is highly salient for scholars of strategy, management, and information systems (IS). This paper attempts to interpret the progress, direction, and purpose of the current research related to digital transformation—the process of digital technology enabled changes. It highlights the importance of taking stock of what we know about digital transformation and shedding more light on what is unique about the post-pandemic recovery phenomenon. To illustrate the potential lasting effect of digital technology in the COVID-19 recovery, four areas in which the pandemic accelerated digital adoption globally are analyzed in detailed: remote work, virtual healthcare, remote learning, and online grocery shopping. Then, the article illustrates the implications for future research at the crossroads between the COVID-19 recovery and digital transformation across multiple levels of analysis, including individual, organization, and society