The influence of inventory management practices towards inventory management performance in Malaysian public hospitals

Effective inventory management provides a potential system nowadays to improve performance by matching inventory management practices and competitive advantages in the competitive world. Logistics networks, supply chain activities and inventory management practices are seen as a matter of survival and competitive advantage for an organisation.Studied conducted in the area of inventory management practices revealed that improper management may have been caused by various reasons such as the level of management commitment, the costs incurred and also the level of skills that the workers have.Inventory management across the supply chain is a big challenge for improving coordination among the value chain in the organizations.Controlling inventory is the need of the hour as it formulates the future of the business in terms of its success/failure as competition is intense, growing day-by-day.This research conceptualizes and develops the role of inventory management practices in fostering inventory management performance.The relationships among different variables are proposed to be tested using the quantitative method. The insight from this proposed framework will help the respective Head of Pharmacists in the Malaysian public hospitals and other public or private inventory managers in implementing a proper system of inventory management practices to enhance the overall performance of inventory management

Business process performance measurement : a structured literature review of indicators, measures and metrics

Measuring the performance of business processes has become a central issue in both academia and business, since organizations are challenged to achieve effective and efficient results. Applying performance measurement models to this purpose ensures alignment with a business strategy, which implies that the choice of performance indicators is organization-dependent. Nonetheless, such measurement models generally suffer from a lack of guidance regarding the performance indicators that exist and how they can be concretized in practice. To fill this gap, we conducted a structured literature review to find patterns or trends in the research on business process performance measurement. The study also documents an extended list of 140 process-related performance indicators in a systematic manner by further categorizing them into 11 performance perspectives in order to gain a holistic view. Managers and scholars can consult the provided list to choose the indicators that are of interest to them, considering each perspective. The structured literature review concludes with avenues for further research

Study on inventory management practices and inventory management performance among pharmacies of public hospitals setting in Malaysia

The main purpose of this study was to investigate the relationship between inventory management practices and inventory management performance in Malaysian public hospital pharmacies. Specifically, it aimed at investigating the moderating effect TQM on the relationship between inventory management practices and inventory management performance. The motivation for this study was driven by the inconsistent findings in the literature concerning the relationship between inventory management practices and inventory management performance. Due to these inconsistencies, a new research stream emerged which suggested investigating the effect of possible moderating variables that may better explain such inconsistencies. Accordingly, this study integrated different theories such as the System Theory and the Stakeholder Theory to map and position the possible relationships between the variables in the conceptual framework. The study utilized a survey questionnaire which was randomly distributed to 103 public hospitals in Malaysia, with a 78 percent response rate. The data collected were analyzed by using the Rasch Measurement Model (Winstep3.6 software) and the Partial Least Squared – Structural Equation Modelling (Smart PLS3 software) technique. The results obtained confirmed that the three constructs, namely inventory administration, inventory control and inventory system have to be together to meet the unidimensionality for inventory management practices. Additionally, the results showed that there is a positive relationship, and TQM moderates the relationship between both variables. However, TQM is unable to moderate this relationship in pharmacies at special hospitals. About 49 percent (39 hospitals) had high abilities to perform the items listed in the questionnaire while 51 percent (41 hospitals) were otherwise. These findings have contributed theoretically, practically and methodologically with imperative implications to academicians, policy- makers and pharmacies of public hospitals in Malaysia specifically