Implementing open source software to conform to national policy

PURPOSE – The purpose of this paper is to investigate the implementation process of an open source (OS) enterprise management system in the South African Public Sector. Change management was observed in relation to challenges and opportunities in the alignment of the internal organisational changes to the imperatives of the national free and OS software policy. DESIGN/METHODOLOGY/APPROACH – An interpretive case study, using interviews, observation and document review was used. FINDINGS – Alignment of the organisational environment, change management strategies and technology is required to address many of the “common” change management challenges. However, information and communication technology policies are formed and adopted in a highly complex environment and have embedded property and power relations which impact the nature and direction of their implementation. In this case one of the main challenges arose from the alignment of internal organisational change to a national policy which did not seem to have the full support of the agency which was tasked with implementing it. ORIGINALITY/VALUE – Many of the challenges faced by the public sector department are commonly described in change management literature, such as inadequate consideration for the social context in which the change was to take place. What emerges from this paper is a caution that there is not a sole voice within government and in a multi-levelled and multi-sectoral institution there exist many different rationalities. The internal alignment of the divergent voices within government would be a prerequisite for the organisational environment, change management strategies and technology to be aligned.http://www.emeraldinsight.com/1328-7265.ht

An SDI for the GIS-education at the UGent Geography Department

The UGent Geography Department (GD) (ca. 200 students; 10 professors) has been teaching GIS since the mid 90’s. Ever since, GIS has evolved from Geographic Information Systems, to GIScience, to GIServices; implying that a GIS specialist nowadays has to deal with more than just desktop GIS. Knowledge about the interaction between different components of an SDI (spatial data, technologies, laws and policies, people and standards) is crucial for a graduated Master student. For its GIS education, the GD has until recently been using different sources of datasets, which were stored in a non-centralized system. In conformity with the INSPIRE Directive and the Flemish SDI Decree, the GD aims to set-up its own SDI using free and open source software components, to improve the management, user-friendliness, copyright protection and centralization of datasets and the knowledge of state of the art SDI structure and technology. The central part of the system is a PostGIS-database in which both staff and students can create and share information stored in a multitude of tables and schemas. A web-based application facilitates upper-level management of the database for administrators and staff members. Exercises in various courses not only focus on accessing and handling data from the SDI through common GIS-applications as QuantumGIS or GRASS, but also aim at familiarizing students with the set-up of widely used SDI-elements as WMS, WFS and WCS services. The (dis)advantages of the new SDI will be tested in a case study in which the workflow of a typical ‘GIS Applications’ exercise is elaborated. By solving a problem of optimal location, students interact in various ways with geographic data. A comparison is made between the situation before and after the implementation of the SDI

Guidance for selecting materials for digitisation

28-30 September 199

Curating E-Mails; A life-cycle approach to the management and preservation of e-mail messages

E-mail forms the backbone of communications in many modern institutions and organisations and is a valuable type of organisational, cultural, and historical record. Successful management and preservation of valuable e-mail messages and collections is therefore vital if organisational accountability is to be achieved and historical or cultural memory retained for the future. This requires attention by all stakeholders across the entire life-cycle of the e-mail records. This instalment of the Digital Curation Manual reports on the several issues involved in managing and curating e-mail messages for both current and future use. Although there is no 'one-size-fits-all' solution, this instalment outlines a generic framework for e-mail curation and preservation, provides a summary of current approaches, and addresses the technical, organisational and cultural challenges to successful e-mail management and longer-term curation.

Internet Governance: the State of Play

The Global Forum on Internet Governance held by the UNICT Task Force in New York on 25-26 March concluded that Internet governance issues were many and complex. The Secretary-General's Working Group on Internet Governance will have to map out and navigate this complex terrain as it makes recommendations to the World Summit on an Information Society in 2005. To assist in this process, the Forum recommended, in the words of the Deputy Secretary-General of the United Nations at the closing session, that a matrix be developed "of all issues of Internet governance addressed by multilateral institutions, including gaps and concerns, to assist the Secretary-General in moving forward the agenda on these issues." This paper takes up the Deputy Secretary-General's challenge. It is an analysis of the state of play in Internet governance in different forums, with a view to showing: (1) what issues are being addressed (2) by whom, (3) what are the types of consideration that these issues receive and (4) what issues are not adequately addressed

City Open Data Policies

The capture and analysis of data is transforming the 21st Century. As society becomes more data driven, data has the ability to drive the bottom line for private companies and help the public sector to define where and how services can best be delivered. In City Open Data Policies: Learning by Doing, the National League of Cities identifies how cities can take advantage of the opportunities presented by open data initiatives.SUMMARY OF RECOMMENDATIONSLeadership: Political support stands out as one of the key requirements to implementing a successful open data project.Appropriate Legislation: Enacting legislation or formal policies is a crucial step toward ensuring the growth and sustainability of open data portals. Funding: Open data initiatives do not require high levels of funding. It is, however, important that the programs have their own budget line items where resources are specifically allocated. Technical Approach: Leading U.S. cities rely on commercial platforms that facilitate the implementation of open data initiatives, provide technical expertise, and ensure 24/7 customer support, often at a lower cost than providing these services in-house. Stakeholder Involvement: Open data is a two-way process. It is, therefore, essential to encourage participation and engagement among multiple stakeholders including: community members; non-profits; universities; the press; businesses; city departments; and other levels of government. Many cities adopt a flexible, and usually informal, approach to interact with the stakeholders. Measuring Success: Developing evaluation tools should be an integral part of any future open data policies