Adaptive Process Management in Cyber-Physical Domains

The increasing application of process-oriented approaches in new challenging cyber-physical domains beyond business computing (e.g., personalized healthcare, emergency management, factories of the future, home automation, etc.) has led to reconsider the level of flexibility and support required to manage complex processes in such domains. A cyber-physical domain is characterized by the presence of a cyber-physical system coordinating heterogeneous ICT components (PCs, smartphones, sensors, actuators) and involving real world entities (humans, machines, agents, robots, etc.) that perform complex tasks in the “physical” real world to achieve a common goal. The physical world, however, is not entirely predictable, and processes enacted in cyber-physical domains must be robust to unexpected conditions and adaptable to unanticipated exceptions. This demands a more flexible approach in process design and enactment, recognizing that in real-world environments it is not adequate to assume that all possible recovery activities can be predefined for dealing with the exceptions that can ensue. In this chapter, we tackle the above issue and we propose a general approach, a concrete framework and a process management system implementation, called SmartPM, for automatically adapting processes enacted in cyber-physical domains in case of unanticipated exceptions and exogenous events. The adaptation mechanism provided by SmartPM is based on declarative task specifications, execution monitoring for detecting failures and context changes at run-time, and automated planning techniques to self-repair the running process, without requiring to predefine any specific adaptation policy or exception handler at design-time

Supporting adaptiveness of cyber-physical processes through action-based formalisms

Cyber Physical Processes (CPPs) refer to a new generation of business processes enacted in many application environments (e.g., emergency management, smart manufacturing, etc.), in which the presence of Internet-of-Things devices and embedded ICT systems (e.g., smartphones, sensors, actuators) strongly influences the coordination of the real-world entities (e.g., humans, robots, etc.) inhabitating such environments. A Process Management System (PMS) employed for executing CPPs is required to automatically adapt its running processes to anomalous situations and exogenous events by minimising any human intervention. In this paper, we tackle this issue by introducing an approach and an adaptive Cognitive PMS, called SmartPM, which combines process execution monitoring, unanticipated exception detection and automated resolution strategies leveraging on three well-established action-based formalisms developed for reasoning about actions in Artificial Intelligence (AI), including the situation calculus, IndiGolog and automated planning. Interestingly, the use of SmartPM does not require any expertise of the internal working of the AI tools involved in the system

Survivor: An Approach for Adding Dependability to Legacy Workflow Systems

Although they often provide critical services, most workflow systems are not dependable. There has been much literature on dependable/survivable distributed systems; most is concerned with developing new architectures, not adapting pre-existing ones. Additionally, the literature is focused on hardening, security-based defense, as opposed to recovery. For deployed systems, it is often infeasible to completely replace existing infrastructures; what is more pragmatic are ways in which existing distributed systems can be adapted to offer better dependability. In this paper, we outline a general architecture that can easily be retrofitted to legacy workflow systems in order to improve dependability and fault tolerance. We do this by monitoring enactment and replicating partial workflow states as tools for detection, analysis and recovery. We discuss some policies that can guide these mechanisms. Finally, we describe and evaluate our implementation, Survivor, which modified an existing workflow system provided by the Naval Research Lab

Change Support in Process-Aware Information Systems - A Pattern-Based Analysis

In today's dynamic business world the economic success of an enterprise increasingly depends on its ability to react to changes in its environment in a quick and flexible way. Process-aware information systems (PAIS) offer promising perspectives in this respect and are increasingly employed for operationally supporting business processes. To provide effective business process support, flexible PAIS are needed which do not freeze existing business processes, but allow for loosely specified processes, which can be detailed during run-time. In addition, PAIS should enable authorized users to flexibly deviate from the predefined processes if required (e.g., by allowing them to dynamically add, delete, or move process activities) and to evolve business processes over time. At the same time PAIS must ensure consistency and robustness. The emergence of different process support paradigms and the lack of methods for comparing existing change approaches have made it difficult for PAIS engineers to choose the adequate technology. In this paper we suggest a set of changes patterns and change support features to foster the systematic comparison of existing process management technology with respect to process change support. Based on these change patterns and features, we provide a detailed analysis and evaluation of selected systems from both academia and industry. The identified change patterns and change support features facilitate the comparison of change support frameworks, and consequently will support PAIS engineers in selecting the right technology for realizing flexible PAIS. In addition, this work can be used as a reference for implementing more flexible PAIS

Adaptive Inter-Organizational Workflow Management for E-Business Integration

As the collaboration between companies is facilitated in e-business environment, inter-organizational workflow management becomes an important issue. Because the inter-organizational workflow consists of autonomous organizational workflow, the coordination of these autonomous processes is required. In this paper, a local viewed inter-organizational workflow model is proposed, in which an inter-organizational workflow is defined as a set of block activities. Exception handling rules for internal process are defined with pertinent block activities. Based on the suggested model, a multi-agent system and a coordination algorithm are proposed. For the illustration of the suggested model, an example interorganizational workflow about book order process is presented

Security Policy Consistency

With the advent of wide security platforms able to express simultaneously all the policies comprising an organization's global security policy, the problem of inconsistencies within security policies become harder and more relevant. We have defined a tool based on the CHR language which is able to detect several types of inconsistencies within and between security policies and other specifications, namely workflow specifications. Although the problem of security conflicts has been addressed by several authors, to our knowledge none has addressed the general problem of security inconsistencies, on its several definitions and target specifications.Comment: To appear in the first CL2000 workshop on Rule-Based Constraint Reasoning and Programmin

Distributed aspect-oriented service composition for business compliance governance with public service processes

Service-Oriented Architecture (SOA) offers a technical foundation for Enterprise Application Integration and business collaboration through service-based business components. With increasing process outsourcing and cloud computing, enterprises need process-level integration and collaboration (process-oriented) to quickly launch new business processes for new customers and products. However, business processes that cross organisations’ compliance regulation boundaries are still unaddressed. We introduce a distributed aspect-oriented service composition approach, which enables multiple process clients hot-plugging their business compliance models (business rules, fault handling policy, and execution monitor) to BPEL business processes

Knowledge-Intensive Processes: Characteristics, Requirements and Analysis of Contemporary Approaches

Engineering of knowledge-intensive processes (KiPs) is far from being mastered, since they are genuinely knowledge- and data-centric, and require substantial flexibility, at both design- and run-time. In this work, starting from a scientific literature analysis in the area of KiPs and from three real-world domains and application scenarios, we provide a precise characterization of KiPs. Furthermore, we devise some general requirements related to KiPs management and execution. Such requirements contribute to the definition of an evaluation framework to assess current system support for KiPs. To this end, we present a critical analysis on a number of existing process-oriented approaches by discussing their efficacy against the requirements