Utilizing Analytical Hierarchy Process for Pauper House Programme in Malaysia

In Malaysia, the selection and evaluation of candidates for Pauper House Programme (PHP) are done manually. In this paper, a technique based on Analytical Hierarchy Technique (AHP) is designed and developed in order to make an evaluation and selection of PHP application. The aim is to ensure the selection process is more precise, accurate and can avoid any biasness issue. This technique is studied and designed based on the Pauper assessment technique from one of district offices in Malaysia. A hierarchical indexes are designed based on the criteria that been used in the official form of PHP application. A number of 23 samples of data which had been endorsed by Exco of State in Malaysia are used to test this technique. Furthermore the comparison of those two methods are given in this paper. All the calculations of this technique are done in a software namely Expert Choice version 11.5. By comparing the manual and AHP shows that there are three (3) samples that are not qualified. The developed technique also satisfies in term of ease of accuracy and preciseness but need a further study due to some limitation as explained in the recommendation of this paper

StoryDroid: Automated Generation of Storyboard for Android Apps

Mobile apps are now ubiquitous. Before developing a new app, the development team usually endeavors painstaking efforts to review many existing apps with similar purposes. The review process is crucial in the sense that it reduces market risks and provides inspiration for app development. However, manual exploration of hundreds of existing apps by different roles (e.g., product manager, UI/UX designer, developer) in a development team can be ineffective. For example, it is difficult to completely explore all the functionalities of the app in a short period of time. Inspired by the conception of storyboard in movie production, we propose a system, StoryDroid, to automatically generate the storyboard for Android apps, and assist different roles to review apps efficiently. Specifically, StoryDroid extracts the activity transition graph and leverages static analysis techniques to render UI pages to visualize the storyboard with the rendered pages. The mapping relations between UI pages and the corresponding implementation code (e.g., layout code, activity code, and method hierarchy) are also provided to users. Our comprehensive experiments unveil that StoryDroid is effective and indeed useful to assist app development. The outputs of StoryDroid enable several potential applications, such as the recommendation of UI design and layout code

Improving The Service Design Process: Process Integration, Conflict Reduction And Customer Involvement

Service design is the science of creating service experiences based on the customer’s perspective, to make it useful, enjoyable and cost-effective for the customer. Although the field of service design is relatively new, it has been rapidly expanding in research and practice. Most researchers focus on the usefulness of the service, cost efficiency, meeting customers’ needs, or service strategy. However, all service elements can benefit from improving the service design process. Current service design processes are suffering a lack of integration of activities, conflicts in decision-making processes, and exclusion of practitioners’ methods. In prior research, information models were created to integrate the service design process across the enterprise. As an extension, this dissertation introduces Petri Nets to improve the service design process. Petri Nets provide a uniform environment for modeling, analysis, and design of discrete event systems. Petri Nets are used to develop a new service design process that enhances the multidisciplinary approach and includes the practitioner methods. Additionally, this dissertation uses the Lens Model to improve the decision-making mechanism. The Lens Model is to characterize decision-making policy in service design. Research shows that there is a conflict between the designer and the manager in service design decision-making. Single Lens Model systems are designed to capture the decision policy for the service designer and the service manager. A double Lens Model system is used to compare the perspectives. Finally, this research suggests a new role for the customer in the design by applying an Asset-Based approach. Asset-based System Engineering (ABSE) is a recently introduced concept that attempts to synthesize systems around their key assets and strengths. ABSE is developed with as an innovative approach that views customers as a primary asset. Customer integration in the design process is achieved through several new service design tools