Analysis of Factors Influencing Knowledge Transfer between the Product and Production System Development as well as Production

The product development process is characterized by accelerating development cycles and increasing customer demands for a wide range of product variants. In addition, it is very knowledge-intensive and characterized by the reuse of knowledge in product generation engineering. Developing new products based on existing references, e.g. knowledge about design parameters or manufacturing technologies, requires effective and efficient transfer of knowledge. In a knowledge transfer, people of different domains, here product and production system development as well as production, make parts of their mental model tangible for others. When doing so, problems can occur that can cause information loss. Knowledge transfer has been reviewed in literature by multiple disciplines and defined differently amongst various understandings of its design. In this work, knowledge transfer includes the identification, transmission, and application of knowledge and thus addresses the problem of distributing knowledge within a company. To optimize knowledge transfer within the product engineering process to reduce information loss and knowledge deficits, factors that impact knowledge transfer must be considered. Therefore, this contribution examines factors that either influence the knowledge transfer positively or negatively, especially between product and production system development as well as production. In addition to a literature-based identification of influencing factors, a qualitative study interviewing experts in those fields enhances the findings. Furthermore, the collection of factors was assigned to four clusters: people, organization, technology, and knowledge and transfer. By linking the factors of each cluster, a model was created to be able to investigate the impact of changing factors within and between clusters providing a basis for closing knowledge deficits to enable effective and efficient knowledge transfer

BPMS for management: a systematic literature review

The aim of this paper is to carry out a systematic analysis of the literature to show the state of the art of Business Processes Management Systems (BPMS). BPMS represents a technology that automates business processes connecting users with their tasks. For this, a systematic review of the literature of the last ten years was carried out, using scientific papers indexed in the main databases of the knowledge area. The papers generated by the search were later analysed and filtered. Among the findings of this study, the academic interest and the multidisciplinary nature of the subject, as this type of studies have been identified in different areas of knowledge. Our research is a starting point for future research eager to develop a more robust theory and broaden the interest of the subject due its economic impact on process management

Strategies that Logistics Leaders use for Achieving Successful Process Improvement

The successful implementation of process improvement (PI) could reduce operating costs of the Department of Defense, which could lessen the impact of budget reductions and the mounting costs of the expanding global mission requirements. Organizations fail to achieve the return on investment for PI and expected savings because of leaders\u27 inabilities and experiences in integrating critical success factors into PI to improve processes. The purpose of this single case study was to explore the strategies that logistics leaders use to implement PI in the military aviation industry. Six purposively selected group and squadron civilian leaders with over 10 years of experience in successful implementation of PI, working with the Air Force in the military aviation industry in Georgia, participated in the study. The theory of constraints was the conceptual framework for the study. Data collection was through semistructured interviews using open-ended questions, review of organizational documents, and archival records. Seven themes emerged from using a modified version of Miles and Huberman\u27s data analysis approach, including coding of transcribed interview data and grouping significant statements into larger units to form themes. Emerging themes included leadership, continuous PI, organizational culture, climate, strategic management, performance management, and resource. These finding may contribute to social change by providing the United States and allied leaders with strategies to improve aircraft availability to increase flight operations for enhanced safety and humanitarian efforts for their citizens and allies

The interrelationship between knowledge management and business process management and its impact on the decision-making process in the construction sector : a case study of Jordan

In recent years, Knowledge has always been accepted as being a valuable asset. In particular, it has become an important factor for the construction industry. To adapt to changes in the local and global business environment including the information technology revolution and to cope with the new competition, construction organisations have attempted to manage and apply their knowledge effectively and efficiently. The literature has shown that several problems in relation to the decision-making process in the construction sector in general and in particular, in Jordan, have been identified, e.g. selecting suppliers, equipment, and contractors. Because of the numerous number of business processes associated with making key decisions which require eliciting the correct knowledge to facilitate performing those business processes, there is a gap in the integration between knowledge management and business processes with regard to the decision making process. In order to bridge this gap, this research was carried out in order to investigate and explain how organisations in the construction sector can enhance the decision-making process (DMP) by practicing knowledge management (KM) and business process management (BPM) activities. To fulfil this aim, a mixed-methods approach has been adopted, combining a literature review approach, a questionnaire and semi-structured interviews to collect data from the Jordanian construction organisations. A framework has been proposed. This framework contains three elements with twelve sub-variables with all of these determined from an extensive review of previous studies and validated through an empirical survey. The quantitative data was obtained from the respondents through the use of a five-point Likert scale. To refine and validate the proposed framework, semi-structured interviews were then carried out with selected, experienced practitioners in the construction sector in order to elicit their views on any element that should be added to the framework in addition to those that had been discovered within the literature review and synthesis, and to discover if the domain experts supported the outcomes from the questionnaire survey and to verify the findings achieved from the questionnaire analysis. The current study provides a method of acquiring a more comprehensive knowledge of the importance of KM alongside BPM for the improvement of DM styles to attain organisational goals. It generates a strong operational as well as theoretical approach to the organisational utilization of knowledge and business processes through the development of an associated theoretical framework. While previous studies have indicated that knowledge enablers along with business processes guarantee organisational achievement across organisational DMP, this research shows that precise decision-making determination by decision makers could strengthen the relationship chain