98 research outputs found

    Study on analyzing questionnaire survey by Monte Carlo Simulation

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    Traditional questionnaire usually takes likert scale and treats the data as discrete and controllable. It overlooks the different opinions chosen in the same scale, moreover does not consider the possibility distribution trend. Monte Carlo Simulation (MCS) is used to explore into the possible trend based on the distribution from the questionnaire. The difference of the results based on original questionnaire and MCS show the trying is beneficial and interesting. However, for this method, the questionnaire survey should be scientifically random. Moreover, foundational research should be conducted to test the validity. © 2010 IEEE.published_or_final_versio

    Critical review of the e-loyalty literature: a purchase-centred framework

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    Over the last few years, the concept of online loyalty has been examined extensively in the literature, and it remains a topic of constant inquiry for both academics and marketing managers. The tremendous development of the Internet for both marketing and e-commerce settings, in conjunction with the growing desire of consumers to purchase online, has promoted two main outcomes: (a) increasing numbers of Business-to-Customer companies running businesses online and (b) the development of a variety of different e-loyalty research models. However, current research lacks a systematic review of the literature that provides a general conceptual framework on e-loyalty, which would help managers to understand their customers better, to take advantage of industry-related factors, and to improve their service quality. The present study is an attempt to critically synthesize results from multiple empirical studies on e-loyalty. Our findings illustrate that 62 instruments for measuring e-loyalty are currently in use, influenced predominantly by Zeithaml et al. (J Marketing. 1996;60(2):31-46) and Oliver (1997; Satisfaction: a behavioral perspective on the consumer. New York: McGraw Hill). Additionally, we propose a new general conceptual framework, which leads to antecedents dividing e-loyalty on the basis of the action of purchase into pre-purchase, during-purchase and after-purchase factors. To conclude, a number of managerial implementations are suggested in order to help marketing managers increase their customers’ e-loyalty by making crucial changes in each purchase stage

    A Discrete Model-Free Scheme for Fault Tolerant Tracking Control of Redundant Manipulators

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    The Visualizations Methods of Geometrical Forms in teaching of Civil Engineering Students

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    Development of spatial representation (the ability to imagine three-dimensional objects using flat pictures or drawings), skills of the intuitive decision of spatial problems and more meaningful use of CAD software are essential for qualified education of students. Visualization of geometric problems helps students to understand and to solve the given geometric tasks. The paper describes types of visualization of geometrical objects from graphic exercises of compulsory subject “Civil EngineeringGraphics”. This course is specified for Civil engineering undergraduate 2nd year students of Riga Technical university.Performance of a breadboard model, creation of the given model using ArchiCAD and using augmented reality (AR) software are included in the course "Civil Engineering Graphics” assignments. The examples of the tasks of 3D modeling in learning process are presented in this article. AR application allows faster understanding of complicated spatial problems and relationships and was used to entertain the students during the studies. Before mentioned approach was enabled to develop spatial skills of students, facilitate the students to obtain more practical experience in solving graphic exercises and was supposed enhance the quality of graphic education.

    A Sustainable Design-Oriented Process for Converting and Sharing Know-How

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    Explicit knowledge and tacit knowledge compose the Human Knowledge. While explicit knowledge refers to information sharable through communicative media (i.e. speech), tacit knowledge – also known as ‘know-how’ – is harder to be shared due to it is linked to experience mediated personal learning processes (i.e. learning by doing); moreover, know-how is useful to deal daily practical situations. This condition produces a dichotomy: people have know-how but they are unable to share what is mediated by their experience. Many studies evidence that know-how is a sustainable value that should be shared. While emerging opportunities arose from the last economic crisis have pointed out a large number of new chances for the use of know-how, there is a lack between the human sharing’s will and the need of solutions to convert, share and learn know-how. This study proposes a design-oriented process for converting know-how, which can be applied to emerging and developing contexts, as well as to all issues concerning social innovation, inclusion and knowledge development

    快捷地和舒暢地穿梭於公園間,遠離汽車廢氣和噪音的污染。

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    A research project of HKU - Initiative on Clean Energy & EnvironmentpostprintThe HSBC Eco Asia Conference (滙豐亞洲環保會議), Hong Kong Trade Development Council, Hong Kong, 28–30 October 2009

    A CONCEPTUAL FRAMEWORK FOR MOBILE GROUP SUPPORT SYSTEMS

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    The rapid development of wireless communication and mobile devices has created a great opportunity to support mobile group coordination at a more efficient level than before. This article presents a framework for Mobile Group Support Systems (MGSS) that considers four dimensions: supporting whom, supporting what, where to support and how to support. A good MGSS design should take consideration with the characteristics of each dimension: the system should be able to support mobile users working jointly with members from multiple parties; using available and advanced mobile technology, the system should be able to support context freedom, context dependent, and ad hoc coordination under dynamic, uncertain, frequent disrupting, time and space stretched and fluid context. To meet these requirements, we discuss the issues related to three basic functions of MGSS: mobile communication, group coordination, and context awareness
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