The Intellectual Development of Human-Computer Interaction Research: A Critical Assessment of the MIS Literature (1990-2002)

As one of the five research streams of the Management Information Systems (MIS) discipline, Human-Computer Interaction (HCI) was predicted to resurge in the post-millennium era. To date, however, few studies have either synthesized existing studies or drawn an overarching picture of this sub-discipline. This study delineates the intellectual development of HCI research in MIS by a multifaceted assessment of the published HCI articles over a period of 13 years (1990-2002) in seven prime MIS journals: MISQ, ISR, JMIS, Decision Sciences, Management Science, DATA BASE, and JAIS. Twenty-two specific questions are addressed to answer the following five general research questions about the HCI sub-discipline: (1) What constitutes its intellectual substance? (2) What relationships does it have with other disciplines? (3) What are its recent evolutions? (4) What are the patterns of publishing HCI studies in the primary MIS journals? And, (5) Who are its contributing members? We use classification approach to address these questions. Descriptive analyses, including co-occurrence and cross-facet analyses, depict the key relationships. Trend analyses demonstrate recent evolutions. We present number of areas for future research, along with a discussion of potential future directions for the sub-discipline. This study should be of interest to researchers in this sub-discipline, in the MIS discipline, and in other related disciplines for future research, collaboration, publication, and education. It should also be of interest to doctoral students to identify potential research topics for dissertation research and to identify academic institutions for future employment where such research is understood, appreciated, and encouraged

The Intellectual Advancement of Human-Computer Interaction Research: A Critical Assessment of the MIS Literature (1990-2008)

This paper assesses the intellectual advancement of Human-Computer Interaction (HCI) scholarship as one of the five research streams of the Management Information Systems (MIS) discipline. It particularly demonstrates the vitality and maturity that the HCI stream (or sub-discipline) has achieved in recent years, and adds to the few studies that draw an overarching picture of HCI. This study uses the same approach as that of Zhang and Li (2005), and delineates the intellectual development of HCI research in MIS by employing a multifaceted assessment of the published HCI articles over a period of 19 years (1990-2008) in eight primary MIS journals. In addition, this study includes several journal special issues and two book collections in the assessment. Twenty-four specific questions are addressed to answer the following five mega-research questions about the HCI sub-discipline: (1) What constitutes HCI’s intellectual substance? (2) What relationships does HCI have with other disciplines? (3) How is HCI evolving? (4) What are the patterns of HCI publication in the primary MIS journals? And, (5) Who are the contributing scholars? A number of areas for future research are predicted, along with a discussion of potential future directions for the sub-discipline. This study is of interest to researchers in the HCI sub-discipline, the MIS discipline, and other related disciplines to inform future research, collaboration, publication, and education. It should also be of interest to doctoral students for identifying potential topics for dissertation research and to identify academic institutions for future employment where such research is understood, appreciated, and encouraged

Expertise and Information Technologies: A Multidisciplinary Review

Information systems (IS) researchers have enhanced our understanding of information technologies’ relationship with expertise, but our discipline is only one among those that have contributed insights about expertise. The appeal of expertise comes in part from its potential to contribute to beneficial outcomes for organizations, such as building innovation capabilities (van den Hooff and Kotlarsky 2016). Existing IS research addresses multiple facets of the expertise-IT relationship, including how engaging with technologies changes the nature of expertise, how organizations identify experts and capture their expertise, how managers coordinate the work of experts on projects, and how experts signal their expertise to others (e.g., Horne et al. 2019; Sedera and Dey 2013). These useful studies constitute a small part of a body of work encompassing multiple, varied disciplines. Examples of disciplines whose researchers have studied expertise include management, organizational studies, human resource management, communication studies, positive psychology, science and technology studies (STS), and human computer interaction (HCI). When investigating expertise, these disciplines’ researchers draw upon differing definitions and categorizations of expertise (Gobet 2018). Advancing our understanding of the expertise-IT relationship topic can benefit from considering the contributions of multiple disciplines that have conceptualized and investigated expertise. We are conducting a systematic literature review aimed at developing an understanding of the findings of expertise and technology research across multiple disciplines. The research questions that guide this study include: 1. What different concepts and types of expertise do the fields considered in this review use? 2. What is the state of research on how expertise relates to information technologies? 3. What factors (e.g., IT use task characteristics) influence how expertise and information technologies relate? Our overarching goals for this study are to synthesize the insights from multiple disciplines to advance IS researchers’ understanding of the expertise-IT relationship and build upon the resulting understanding by providing specific directions to guide future studies. In this presentation, we describe the progress of this ongoing project

Conception of the cognitive engineering design problem

Cognitive design, as the design of cognitive work and cognitive tools, is predominantly a craft practice that currently depends on the experience and insight of the designer. However, the emergence of a discipline of cognitive engineering promises a more effective alternative practice, one that turns on the prescription of solutions to cognitive design problems. In this paper, the authors first examine the requirements for advancing cognitive engineering as a discipline. In particular, they identify the need for a conception for explicitly formulating cognitive design problems. A proposal for such a conception is then presented

Designing a novel virtual collaborative environment to support collaboration in design review meetings

Project review meetings are part of the project management process and are organised to assess progress and resolve any design conflicts to avoid delays in construction. One of the key challenges during a project review meeting is to bring the stakeholders together and use this time effectively to address design issues as quickly as possible. At present, current technology solutions based on BIM or CAD are information-centric and do not allow project teams to collectively explore the design from a range of perspectives and brainstorm ideas when design conflicts are encountered. This paper presents a system architecture that can be used to support multi-functional team collaboration more effectively during such design review meetings. The proposed architecture illustrates how information-centric BIM or CAD systems can be made human- and team-centric to enhance team communication and problem solving. An implementation of the proposed system architecture has been tested for its utility, likability and usefulness during design review meetings. The evaluation results suggest that the collaboration platform has the potential to enhance collaboration among multi-functional teams

Transdisciplinarity seen through Information, Communication, Computation, (Inter-)Action and Cognition

Similar to oil that acted as a basic raw material and key driving force of industrial society, information acts as a raw material and principal mover of knowledge society in the knowledge production, propagation and application. New developments in information processing and information communication technologies allow increasingly complex and accurate descriptions, representations and models, which are often multi-parameter, multi-perspective, multi-level and multidimensional. This leads to the necessity of collaborative work between different domains with corresponding specialist competences, sciences and research traditions. We present several major transdisciplinary unification projects for information and knowledge, which proceed on the descriptive, logical and the level of generative mechanisms. Parallel process of boundary crossing and transdisciplinary activity is going on in the applied domains. Technological artifacts are becoming increasingly complex and their design is strongly user-centered, which brings in not only the function and various technological qualities but also other aspects including esthetic, user experience, ethics and sustainability with social and environmental dimensions. When integrating knowledge from a variety of fields, with contributions from different groups of stakeholders, numerous challenges are met in establishing common view and common course of action. In this context, information is our environment, and informational ecology determines both epistemology and spaces for action. We present some insights into the current state of the art of transdisciplinary theory and practice of information studies and informatics. We depict different facets of transdisciplinarity as we see it from our different research fields that include information studies, computability, human-computer interaction, multi-operating-systems environments and philosophy.Comment: Chapter in a forthcoming book: Information Studies and the Quest for Transdisciplinarity - Forthcoming book in World Scientific. Mark Burgin and Wolfgang Hofkirchner, Editor

Multinational perspectives on information technology from academia and industry

As the term \u27information technology\u27 has many meanings for various stakeholders and continues to evolve, this work presents a comprehensive approach for developing curriculum guidelines for rigorous, high quality, bachelor\u27s degree programs in information technology (IT) to prepare successful graduates for a future global technological society. The aim is to address three research questions in the context of IT concerning (1) the educational frameworks relevant for academics and students of IT, (2) the pathways into IT programs, and (3) graduates\u27 preparation for meeting future technologies. The analysis of current trends comes from survey data of IT faculty members and professional IT industry leaders. With these analyses, the IT Model Curricula of CC2005, IT2008, IT2017, extensive literature review, and the multinational insights of the authors into the status of IT, this paper presents a comprehensive overview and discussion of future directions of global IT education toward 2025

The Collective Consciousness of Information Technology Research: Ways of seeing Information Technology Research: Its Objects and Territories

The collective consciousness of effective groups of researchers is characterised by shared understandings of their research object or territory. In the relatively new field of information technology research, rapid expansion and fragmentation of the territory has led to different perceptions about what constitutes information technology research. This project explores a facet of the collective consciousness of disparate groups of researchers and lays a foundation for constructing shared research objects. Making IT researchers’ ways of seeing explicit may help us understand some of the complexities associated with inter and intra disciplinary collaboration amongst research groups, and the complexities associated with technology transfer to industry. This report analyses IT research, its objects and territories, as they are constituted by IT researchers associated with the sub-disciplines of information systems, computer science and information security. A phenomenographic approach is used to elicit data from a diverse range of IT researchers in semistructured interviews. This data is analysed to show (1) the variation in meaning associated with the idea of IT research and (2) the awareness structures through which participants experience variation in ways of seeing the object and territories of IT research. An Outcome Space represents the interrelation between different ways of seeing the territory. Eight ways of seeing IT research, its objects and territories, were found: The Technology Conception, The Information Conception, The Information and Technology Conception, The Communication Conception, The Ubiquitous Conception, The Sanctioned Conception, The Dialectic Conception and The Constructed Conception. These are described in detail and illustrated with participants’ quotes. Finally, some recommendations for further research are made

Information systems: a cyborg discipline?

This paper argues for a model of information systems in terms of cyborgs – a boundary-crossing mixture of the technical and the social. The argument for this model is substantiated from the personal experience of the author, presented as examples of being a cyborg researcher within a disciplinary context. Lessons for information systems are drawn