How organisation of architecture documentation affects architectural knowledge retrieval

A common approach to software architecture documentation in industry projects is the use of file-based documents. This approach offers a single-dimensional arrangement of the architectural knowledge. Knowledge retrieval from file-based architecture documentation is efficient if the organisation of knowledge supports the needs of the readers; otherwise it can be difficult. In this paper, we compare the organisation and retrieval of architectural knowledge in a file-based documentation approach and an ontology-based documentation approach. The ontology-based approach offers a multi-dimensional organisation of architectural knowledge by means of a software ontology and semantic wiki, whereas file-based documentation typically uses hierarchical organisation by directory structure and table of content. We conducted case studies in two companies to study the efficiency and effectiveness of retrieving architectural knowledge from the different organisations of knowledge. We found that the use of better knowledge organisation correlates with the efficiency and effectiveness of AK retrieval. Professionals who used the knowledge organisation found this beneficial

Hypertext, navigation, and learning: a psychological perspective

Hypertext has the potential to revolutionise the way we organise and read texts. Indeed, hypertext’s non-linearity and enhanced learner control are regarded by many as being an enormous advantage over the traditional printed medium. However, there is evidence to suggest that users are unable to explore hypertext without experiencing navigational problems (Kim and Hirtle 1995).The research presented in this thesis examined some of the problems associated with navigation and learning in hypertext. As regards navigation, it was found that disorientation is a problem for hypertext users and that text structure affects navigation performance. Non-linear texts are a greater problem for users than hierarchical and mixed texts (hierarchical with a small number of cross referential links). It appears therefore, that although non-linear networks capture the real essence of hypertext, users are unable to manage the freedom they are given Disorientation also seems to be particularly marked for users who are unfamiliar with the subject matter of the text. However, the results show that the provision of localised spatial maps can minimise disorientation. As regards learning, the results showed that although non-linear texts create navigational problems and disrupt learning at acquisition, they can lead to good long-term retention. Indeed, the results suggest a dissociation between navigation and learning. That is, efficient navigation is not always a prerequisite of meaningful learning. Unfortunately, the results showed that subjects prefer linear text and believe that hypertext requires greater mental effort to understand largely because of the navigational problems it creates. One solution to this problem may be to provide some form of guidance such as a map. However, the structural information depicted in spatial maps does not appear to support learning. By contrast, a conceptual map can reduce (but not eradicate) disorientation and enhance learning at both acquisition and retention

Adaptive development and maintenance of user-centric software systems

A software system cannot be developed without considering the various facets of its environment. Stakeholders – including the users that play a central role – have their needs, expectations, and perceptions of a system. Organisational and technical aspects of the environment are constantly changing. The ability to adapt a software system and its requirements to its environment throughout its full lifecycle is of paramount importance in a constantly changing environment. The continuous involvement of users is as important as the constant evaluation of the system and the observation of evolving environments. We present a methodology for adaptive software systems development and maintenance. We draw upon a diverse range of accepted methods including participatory design, software architecture, and evolutionary design. Our focus is on user-centred software systems

The genesis and emergence of Web 3.0: a study in the integration of artificial intelligence and the semantic web in knowledge creation

The web as we know it has evolved rapidly over the last decade. We have gone from a phase of rapid growth as seen with the dot.com boom where business was king to the current web 2.0 phase where social networking, Wiki’s, Blogs and other related tools flood the bandwidth of the world wide web. The empowerment of the web user with web 2.0 technologies has led to the exponential growth of data, information and knowledge on the web. With this rapid change, there is a need to logically categorise this information and knowledge so it can be fully utilised by all. It can be argued that the power of the knowledge held on the web is not fully exposed under its current structure and to improve this we need to explore the foundations of the web. This dissertation will explore the evolution of the web from its early days to the present day. It will examine the way web content is stored and discuss the new semantic technologies now available to represent this content. The research aims to demonstrate the possibilities of efficient knowledge extraction from a knowledge portal such as a Wiki or SharePoint portal using these semantic technologies. This generation of dynamic knowledge content within a limited domain will attempt to demonstrate the benefits of semantic web to the knowledge age

An investigation of the development of navigation design guidelines for online educational applications delivery to a primary school audience

Despite growing interest in educational websites for children, there has been surprisingly little research conducted into the design of websites intended for a younger audience. This research aims to determine how the design principles identified in the extant body of literature, might be fused with the development practices currently employed within a focus organisation (case study organisation), to synthesise and partially validate a set of website navigation design guidelines for use when developing website navigation for primary school students, between the ages of nine and twelve years

Writing for mobile media: The influences of text, digital design and psychological characteristics on the cognitive load of the mobile user

Text elements on the mobile smartphone interface make a significant contribution to the user’s interaction experience. In combination with other visual design features, these words curate the path of the mobile user on a journey through the information to satisfy a specific task. This study analyses the elements that influence the interpretation process and optimum presentation of information on mobile media. I argue that effective digital writing contributes to reducing the cognitive load experienced by the mobile user. The central discussion focuses on the writing of text for this medium, which I suggest forges an entirely unique narrative. The optimum writing approach is based on the multi-dimensional characteristics of hypertext, which allow the writer to facilitate the journey without the user losing control of the interpretation process. This study examines the relationship between the writer, the reader and the text, with a unique perspective on the mobile media writer, who is tasked with achieving balance between the functionality and humanity of digital interaction. To explore influences on the development of the relevant writing techniques, I present insights into the distinctive characteristics of the mobile smartphone device, with specific focus on the screen and keyboard. I also discuss the unique characteristics of the mobile user and show how the visual design of the interface is integral to the writing of text for this medium. Furthermore, this study explores the role, skills, and processes of the current and future digital writer, within the backdrop of incessant technological advancement and revolutionary changes in human-computer behaviour

User - Thesaurus Interaction in a Web-Based Database: An Evaluation of Users' Term Selection Behaviour

A major challenge faced by users during the information search and retrieval process is the selection of search terms for query formulation and expansion. Thesauri are recognised as one source of search terms which can assist users in query construction and expansion. As the number of electronic thesauri attached to information retrieval systems has grown, a range of interface facilities and features have been developed to aid users in formulating their queries. The pilot study reported here aimed to explore and evaluate how a thesaurus-enhanced search interface assisted end-users in selecting search terms. Specifically, it focused on the evaluation of users' attitudes toward both the thesaurus and its interface as tools for facilitating search term selection for query expansion. Thesaurusbased searching and browsing behaviours adopted by users while interacting with a thesaurus-enhanced search interface were also examined