On Identifying Hashtags in Disaster Twitter Data

Tweet hashtags have the potential to improve the search for information during disaster events. However, there is a large number of disaster-related tweets that do not have any user-provided hashtags. Moreover, only a small number of tweets that contain actionable hashtags are useful for disaster response. To facilitate progress on automatic identification (or extraction) of disaster hashtags for Twitter data, we construct a unique dataset of disaster-related tweets annotated with hashtags useful for filtering actionable information. Using this dataset, we further investigate Long Short Term Memory-based models within a Multi-Task Learning framework. The best performing model achieves an F1-score as high as 92.22%. The dataset, code, and other resources are available on Github

STAR:Spatio-temporal taxonomy-aware tag recommendation for citizen complaints

In modern cities, complaining has become an important way for citizens to report emerging urban issues to governments for quick response. For ease of retrieval and handling, government officials usually organize citizen complaints by manually assigning tags to them, which is inefficient and cannot always guarantee the quality of assigned tags. This work attempts to solve this problem by recommending tags for citizen complaints. Although there exist many studies on tag recommendation for textual content, few of them consider two characteristics of citizen complaints, i.e., the spatio-temporal correlations and the taxonomy of candidate tags. In this paper, we propose a novel Spatio-Temporal Taxonomy-Aware Recommendation model (STAR), to recommend tags for citizen complaints by jointly incorporating spatio-temporal information of complaints and the taxonomy of candidate tags. Specifically, STAR first exploits two parallel channels to learn representations for textual and spatio-temporal information. To effectively leverage the taxonomy of tags, we design chained neural networks that gradually refine the representations and perform hierarchical recommendation under a novel taxonomy constraint. A fusion module is further proposed to adaptively integrate contributions of textual and spatio-temporal information in a tag-specific manner. We conduct extensive experiments on a real-world dataset and demonstrate that STAR significantly performs better than state-of-the-art methods. The effectiveness of key components in our model is also verified through ablation studies

Deep Learning based Recommender System: A Survey and New Perspectives

With the ever-growing volume of online information, recommender systems have been an effective strategy to overcome such information overload. The utility of recommender systems cannot be overstated, given its widespread adoption in many web applications, along with its potential impact to ameliorate many problems related to over-choice. In recent years, deep learning has garnered considerable interest in many research fields such as computer vision and natural language processing, owing not only to stellar performance but also the attractive property of learning feature representations from scratch. The influence of deep learning is also pervasive, recently demonstrating its effectiveness when applied to information retrieval and recommender systems research. Evidently, the field of deep learning in recommender system is flourishing. This article aims to provide a comprehensive review of recent research efforts on deep learning based recommender systems. More concretely, we provide and devise a taxonomy of deep learning based recommendation models, along with providing a comprehensive summary of the state-of-the-art. Finally, we expand on current trends and provide new perspectives pertaining to this new exciting development of the field.Comment: The paper has been accepted by ACM Computing Surveys. https://doi.acm.org/10.1145/328502

Forecasting User Interests Through Topic Tag Predictions in Online Health Communities

The increasing reliance on online communities for healthcare information by patients and caregivers has led to the increase in the spread of misinformation, or subjective, anecdotal and inaccurate or non-specific recommendations, which, if acted on, could cause serious harm to the patients. Hence, there is an urgent need to connect users with accurate and tailored health information in a timely manner to prevent such harm. This paper proposes an innovative approach to suggesting reliable information to participants in online communities as they move through different stages in their disease or treatment. We hypothesize that patients with similar histories of disease progression or course of treatment would have similar information needs at comparable stages. Specifically, we pose the problem of predicting topic tags or keywords that describe the future information needs of users based on their profiles, traces of their online interactions within the community (past posts, replies) and the profiles and traces of online interactions of other users with similar profiles and similar traces of past interaction with the target users. The result is a variant of the collaborative information filtering or recommendation system tailored to the needs of users of online health communities. We report results of our experiments on an expert curated data set which demonstrate the superiority of the proposed approach over the state of the art baselines with respect to accurate and timely prediction of topic tags (and hence information sources of interest).Comment: Healthcare Informatics and NL