Getting residents closer to public institutions through gamification

With the huge growth of mobile device users, in recent years, the need and the opportunity to create new digital services and platforms has arisen. These platforms and services not only make people’s daily life easier, but also facilitate and improve communication between institutions and people. Also, new ways of achieving the intended goals are being developed and tested. Gamification is an example, where institutions and people’s communication is encouraged through the offering of incentives/rewards that potentiate involvement with that particular institution. In practice, institutions offer rewards to participants who perform predetermined tasks, for recommendation, dissemination, evaluation or greater involvement of people with that particular institution. The concept of smart cities is also getting huge attention nowadays. Making a city “smart” is emerging as a strategy to mitigate the problems generated by the urban population growth and rapid urbanization. In this work, we propose a digital solution, in the form of a mobile application, which has as its main goal to improve city hall public services and people’s communication, bringing them closer. This is achieved using gamification techniques that aim to engage residents with city hall services. It is provided a report system that enables residents to communicate to the city hall services, some issues regarding their town that they wish to be solved, such as broken structures, clogged sewers, among others. The proposed system also has a lore that leads to extra motivation to complete missions, be part of player gatherings and events, and meet new people and to better explore the cities’ wonders. An admin platform for the maintenance and administration of the system is also proposed, to better help keeping the application’s content fresh and updated, allowing for a better user experience for the population. The proposed system is being prepared for testing in real environments, the simulation results, as showed in tThis work has been supported by COMPETE: POCI-01-0145-FEDER-007043 and FCT –Fundação para a Ciência e Tecnologia within the Project Scope: UID/CEC/00319/201

The benefit of digital games from the Islamic perspectives: Views from the Muslim scholars

The current paper reviews and discusses digital games with Islamic values. The aim of the paper is to look beyond the traditional perspective of digital game design, towards the design opportunities that exist to create digital games that will offer engaging content combined with Islamic values that players can easily and pleasurably use, and ultimately receives the message about Islam. To this end, this study has conducted a series of semi-structured interviews with Muslim scholars. This paper reports the Muslim scholars’ perspectives on the benefit of Digital Games

AI models for recommendation

Ponencia presentada en EMAI2021, West Bengal, India, 4/4/2021[EN]Today, the industries of all European countries face common challenges: improving resource efficiency, becoming more environmentally friendly, mitigating climate change, improving the digitization in all segments of the value chain and improving transparency and safety, providing consumers with detailed information and ensuring the safety and quality of the final product. Growing concerns about environmental and social issues are pushing the demands of stakeholders (customers, workers, shareholders, consumers, etc.) and the public towards more sustainable processes and products. Sustainability is closely linked to climate change: the introduction of sustainable measures, both by consumers and producers, is inherently a measure against climate change