Personality representation: predicting behaviour for personalised learning support

The need for personalised support systems comes from the growing number of students that are being supported within institutions with shrinking resources. Over the last decade the use of computers and the Internet within education has become more predominant. This opens up a range of possibilities in regard to spreading that resource further and more effectively. Previous attempts to create automated systems such as intelligent tutoring systems and learning companions have been criticised for being pedagogically ineffective and relying on large knowledge sources which restrict their domain of application. More recent work on adaptive hypermedia has resolved some of these issues but has been criticised for the lack of support scope, focusing on learning paths and alternative content presentation. The student model used within these systems is also of limited scope and often based on learning history or learning styles.This research examines the potential of using a personality theory as the basis for a personalisation mechanism within an educational support system. The automated support system is designed to utilise a personality based profile to predict student behaviour. This prediction is then used to select the most appropriate feedback from a selection of reflective hints for students performing lab based programming activities. The rationale for the use of personality is simply that this is the concept psychologists use for identifying individual differences and similarities which are expressed in everyday behaviour. Therefore the research has investigated how these characteristics can be modelled in order to provide a fundamental understanding of the student user and thus be able to provide tailored support. As personality is used to describe individuals across many situations and behaviours, the use of such at the core of a personalisation mechanism may overcome the issues of scope experienced by previous methods.This research poses the following question: can a representation of personality be used to predict behaviour within a software system, in such a way, as to be able to personalise support?Putting forward the central claim that it is feasible to capture and represent personality within a software system for the purpose of personalising services.The research uses a mixed methods approach including a number and combination of quantitative and qualitative methods for both investigation and determining the feasibility of this approach.The main contribution of the thesis has been the development of a set of profiling models from psychological theories, which account for both individual differences and group similarities, as a means of personalising services. These are then applied to the development of a prototype system which utilises a personality based profile. The evidence from the evaluation of the developed prototype system has demonstrated an ability to predict student behaviour with limited success and personalise support.The limitations of the evaluation study and implementation difficulties suggest that the approach taken in this research is not feasible. Further research and exploration is required –particularly in the application to a subject area outside that of programming

Inclusive Intelligent Learning Management System Framework - Application of Data Science in Inclusive Education

Dissertation presented as the partial requirement for obtaining a Master's degree in Data Science and Advanced Analytics, specialization in Data ScienceBeing a disabled student the author faced higher education with a handicap which as experience studying during COVID 19 confinement periods matched the findings in recent research about the importance of digital accessibility through more e-learning intensive academic experiences. Narrative and systematic literature reviews enabled providing context in World Health Organization’s International Classification of Functioning, Disability and Health, legal and standards framework and information technology and communication state-of-the art. Assessing Portuguese higher education institutions’ web sites alerted to the fact that only outlying institutions implemented near perfect, accessibility-wise, websites. Therefore a gap was identified in how accessible the Portuguese higher education websites are, the needs of all students, including those with disabilities, and even the accessibility minimum legal requirements for digital products and the services provided by public or publicly funded organizations. Having identified a problem in society and exploring the scientific base of knowledge for context and state of the art was a first stage in the Design Science Research methodology, to which followed development and validation cycles of an Inclusive Intelligent Learning Management System Framework. The framework blends various Data Science study fields contributions with accessibility guidelines compliant interface design and content upload accessibility compliance assessment. Validation was provided by a focus group whose inputs were considered for the version presented in this dissertation. Not being the purpose of the research to deliver a complete implementation of the framework and lacking consistent data to put all the modules interacting with each other, the most relevant modules were tested with open data as proof of concept. The rigor cycle of DSR started with the inclusion of the previous thesis on Atlântica University Institute Scientific Repository and is to be completed with the publication of this thesis and the already started PhD’s findings in relevant journals and conferences

Automated tutoring for a database skills training environment

The emergence of educational technology and the growth of the Internet, coupled with the rise in the number of students entering third level education, has led to a surge of online courses offered by universities. These online courses may be part of a traditional classroom based course, or they may act as an entire course by themselves. Student engagement, assessment, feedback and guidance are important parts of any course, but have an added importance for one that is presented online. Together, in the absence of a human tutor, they can greatly aid the student in the learning process. We present an automated skills training system for a database programming environment that will promote procedural knowledge acquisition and skills training. An SQL (Structured Query Language) select statement tutoring tool is an integral part of this. Targeted at students with a prior knowledge of database theory, and as part of a blended learning strategy, the system allows the student to practice SQL querying at his own time and pace. This is achieved by providing pedagogical actions that would be offered by a human tutor. Specifically, we refer to synchronous feedback and guidance based on a personalised assessment. Each of these features is automated and includes a level of personalisation and adaptation. A high-level of interaction and engagement exists between the student and the system. Students assume control of their learning experience

Design of a web-based LBS framework addressing usability, cost, and implementation constraints

This research investigates barriers that prevent Location Based Services (LBS) from reaching its full potential. The different constraints, including poor usability, lack of positioning support, costs, and integration difficulties are highlighted. A framework was designed incorporating components based on existing and new technologies that could help address the constraints of LBS and increase end-user acceptance. This research proposes that usability constraints can be addressed by adapting a system to user characteristics which are inferred on the basis of captured user context and interaction data. A prototype LBS system was developed to prove the feasibility and benefit of the framework design, demonstrating that constraints of positioning, cost, and integration can be overcome. Volunteers were asked to use the system, and to answer questions in relation to their proficiency and experience. User-feedback showed that the proposed combination of functionality was well-received, and the prototype was appealing to many users. Ground-truths from the survey were related back to data captured with a user monitoring component in order to investigate whether users can be classified according to their context and how they interact. The results have shown that statistically significant relationships exist, and that by using the C4.5 decision-tree, computer proficiency can be estimated within one class-width in 76.7% of the cases. These results suggest that it may be possible to build a user-model to estimate computer proficiency on the basis of user-interaction data. The user model could then used to improve usability through adaptive user-specific customisations

Towards Designing AI-Enabled Adaptive Learning Systems

Paper I, III, IV and V are not available as a part of the dissertation due to the copyright.Among the many innovations driven by artificial intelligence (AI) are more advanced learning systems known as AI-enabled adaptive learning systems (AI-ALS). AI-ALS are platforms that adapt to the learning strategies of students by modifying the order and difficulty level of learning tasks based on the abilities of students. These systems support adaptive learning, which is the personalization of learning for students in a learning system, such that the system can deal with individual differences in aptitude. AI-ALS are gaining traction due to their ability to deliver learning content and adapt to individual student needs. While the potential and importance of such systems have been well documented, the actual implementation of AI-ALS and other AI-based learning systems in real-world teaching and learning settings has not reached the effectiveness envisaged on the level of theory. Moreover, AI-ALS lack transferable insights and codification of knowledge on their design and development. The reason for this is that many previous studies were experimental. Thus, this dissertation aims to narrow the gap between experimental research and field practice by providing practical design statements that can be implemented in effective AI-ALSs.publishedVersio

A scrutable adaptive hypertext

Fuelled by the popularity and uptake of the World Wide Web since the 1990s, many researchers and commercial vendors have focussed on Adaptive Hypermedia Systems as an effective mechanism for disseminating personalised information and services. Such systems store information about the user, such as their goals, interests and background, and use this to provide a personalised response to the user. This technology has been applied to a number of contexts such as education systems, e-commerce applications, information search and retrieval systems. As an increasing number of systems collect and store personal information about their users to provide a personalised service, legislation around the world increasingly requires that users have access to view and modify their personal data. The spirit of such legislation is that the user should be able to understand how personal information about them is used. There literature has reported benefits of allowing users to access and understand data collected about them, particularly in the context of supporting learning through reflection. Although researchers have experimented with open user models, typically the personalisation is inscrutable: the user has little or no visibility in to the adaptation process. When the adaptation produces unexpected results, the user may be left confused with no mechanism for understanding why the system did what it did or how to correct it. This thesis is the next step, giving users the ability to see what has been personalised and why. In the context of personalised hypermedia, this thesis describes the first research to go beyond open, or even scrutable user models; it makes the adaptivity and associated processes open to the user and controllable. The novelty of this work is that a user of an adaptive hypertext system might ask How was this page personalised to me? and is able to see just how their user model affected what they saw in the hypertext document. With an understanding of the personalisation process and the ability to control it, the user is able to steer the personalisation to suit their changing needs, and help improve the accuracy of the user model. Developing an interface to support the scrutinisation of an adaptive hypertext is difficult. Users may not scrutinise often as it is a distraction from their main task. But when users need to scrutinise, perhaps to correct a system misconception, they need to easily find and access the scrutinisation tools. Ideally, the tools should not require any training and users should be able to use them effectively without prior experience or if have not used them for a long time, since this is how users are likely to scrutinise in practice. The contributions of thesis are: (1) SASY/ATML, a domain independent, reusable framework for creation and delivery of scrutable adaptive hypertext; (2)a toolkit of graphical tools that allow the user to scrutinise, or inspect and understand what personalisation occurred and control it; (3) evaluation of the scrutinisation tools and (4) a set of guidelines for providing support for the scrutinisation of an adaptive hypertext through the exploration of several forms of scrutinisation tools