5 research outputs found
Abstractive Opinion Tagging
In e-commerce, opinion tags refer to a ranked list of tags provided by the
e-commerce platform that reflect characteristics of reviews of an item. To
assist consumers to quickly grasp a large number of reviews about an item,
opinion tags are increasingly being applied by e-commerce platforms. Current
mechanisms for generating opinion tags rely on either manual labelling or
heuristic methods, which is time-consuming and ineffective. In this paper, we
propose the abstractive opinion tagging task, where systems have to
automatically generate a ranked list of opinion tags that are based on, but
need not occur in, a given set of user-generated reviews.
The abstractive opinion tagging task comes with three main challenges: (1)
the noisy nature of reviews; (2) the formal nature of opinion tags vs. the
colloquial language usage in reviews; and (3) the need to distinguish between
different items with very similar aspects. To address these challenges, we
propose an abstractive opinion tagging framework, named AOT-Net, to generate a
ranked list of opinion tags given a large number of reviews. First, a
sentence-level salience estimation component estimates each review's salience
score. Next, a review clustering and ranking component ranks reviews in two
steps: first, reviews are grouped into clusters and ranked by cluster size;
then, reviews within each cluster are ranked by their distance to the cluster
center. Finally, given the ranked reviews, a rank-aware opinion tagging
component incorporates an alignment feature and alignment loss to generate a
ranked list of opinion tags. To facilitate the study of this task, we create
and release a large-scale dataset, called eComTag, crawled from real-world
e-commerce websites. Extensive experiments conducted on the eComTag dataset
verify the effectiveness of the proposed AOT-Net in terms of various evaluation
metrics.Comment: Accepted by WSDM 202
AAAI Workshop on Artificial Intelligence with Biased or Scarce Data (AIBSD)
This book is a collection of the accepted papers presented at the Workshop on Artificial Intelligence with Biased or Scarce Data (AIBSD) in conjunction with the 36th AAAI Conference on Artificial Intelligence 2022. During AIBSD 2022, the attendees addressed the existing issues of data bias and scarcity in Artificial Intelligence and discussed potential solutions in real-world scenarios. A set of papers presented at AIBSD 2022 is selected for further publication and included in this book