Automatic domain ontology extraction for context-sensitive opinion mining

Automated analysis of the sentiments presented in online consumer feedbacks can facilitate both organizations’ business strategy development and individual consumers’ comparison shopping. Nevertheless, existing opinion mining methods either adopt a context-free sentiment classification approach or rely on a large number of manually annotated training examples to perform context sensitive sentiment classification. Guided by the design science research methodology, we illustrate the design, development, and evaluation of a novel fuzzy domain ontology based contextsensitive opinion mining system. Our novel ontology extraction mechanism underpinned by a variant of Kullback-Leibler divergence can automatically acquire contextual sentiment knowledge across various product domains to improve the sentiment analysis processes. Evaluated based on a benchmark dataset and real consumer reviews collected from Amazon.com, our system shows remarkable performance improvement over the context-free baseline

Latent sentiment model for weakly-supervised cross-lingual sentiment classification

In this paper, we present a novel weakly-supervised method for crosslingual sentiment analysis. In specific, we propose a latent sentiment model (LSM) based on latent Dirichlet allocation where sentiment labels are considered as topics. Prior information extracted from English sentiment lexicons through machine translation are incorporated into LSM model learning, where preferences on expectations of sentiment labels of those lexicon words are expressed using generalized expectation criteria. An efficient parameter estimation procedure using variational Bayes is presented. Experimental results on the Chinese product reviews show that the weakly-supervised LSM model performs comparably to supervised classifiers such as Support vector Machines with an average of 81% accuracy achieved over a total of 5484 review documents. Moreover, starting with a generic sentiment lexicon, the LSM model is able to extract highly domainspecific polarity words from text

Econometrics meets sentiment : an overview of methodology and applications

The advent of massive amounts of textual, audio, and visual data has spurred the development of econometric methodology to transform qualitative sentiment data into quantitative sentiment variables, and to use those variables in an econometric analysis of the relationships between sentiment and other variables. We survey this emerging research field and refer to it as sentometrics, which is a portmanteau of sentiment and econometrics. We provide a synthesis of the relevant methodological approaches, illustrate with empirical results, and discuss useful software

Task-specific Word Identification from Short Texts Using a Convolutional Neural Network

Task-specific word identification aims to choose the task-related words that best describe a short text. Existing approaches require well-defined seed words or lexical dictionaries (e.g., WordNet), which are often unavailable for many applications such as social discrimination detection and fake review detection. However, we often have a set of labeled short texts where each short text has a task-related class label, e.g., discriminatory or non-discriminatory, specified by users or learned by classification algorithms. In this paper, we focus on identifying task-specific words and phrases from short texts by exploiting their class labels rather than using seed words or lexical dictionaries. We consider the task-specific word and phrase identification as feature learning. We train a convolutional neural network over a set of labeled texts and use score vectors to localize the task-specific words and phrases. Experimental results on sentiment word identification show that our approach significantly outperforms existing methods. We further conduct two case studies to show the effectiveness of our approach. One case study on a crawled tweets dataset demonstrates that our approach can successfully capture the discrimination-related words/phrases. The other case study on fake review detection shows that our approach can identify the fake-review words/phrases.Comment: accepted by Intelligent Data Analysis, an International Journa

Cross-domain sentiment classification using a sentiment sensitive thesaurus

Automatic classification of sentiment is important for numerous applications such as opinion mining, opinion summarization, contextual advertising, and market analysis. However, sentiment is expressed differently in different domains, and annotating corpora for every possible domain of interest is costly. Applying a sentiment classifier trained using labeled data for a particular domain to classify sentiment of user reviews on a different domain often results in poor performance. We propose a method to overcome this problem in cross-domain sentiment classification. First, we create a sentiment sensitive distributional thesaurus using labeled data for the source domains and unlabeled data for both source and target domains. Sentiment sensitivity is achieved in the thesaurus by incorporating document level sentiment labels in the context vectors used as the basis for measuring the distributional similarity between words. Next, we use the created thesaurus to expand feature vectors during train and test times in a binary classifier. The proposed method significantly outperforms numerous baselines and returns results that are comparable with previously proposed cross-domain sentiment classification methods. We conduct an extensive empirical analysis of the proposed method on single and multi-source domain adaptation, unsupervised and supervised domain adaptation, and numerous similarity measures for creating the sentiment sensitive thesaurus

Sentiment Lexicon Adaptation with Context and Semantics for the Social Web

Sentiment analysis over social streams offers governments and organisations a fast and effective way to monitor the publics' feelings towards policies, brands, business, etc. General purpose sentiment lexicons have been used to compute sentiment from social streams, since they are simple and effective. They calculate the overall sentiment of texts by using a general collection of words, with predetermined sentiment orientation and strength. However, words' sentiment often vary with the contexts in which they appear, and new words might be encountered that are not covered by the lexicon, particularly in social media environments where content emerges and changes rapidly and constantly. In this paper, we propose a lexicon adaptation approach that uses contextual as well as semantic information extracted from DBPedia to update the words' weighted sentiment orientations and to add new words to the lexicon. We evaluate our approach on three different Twitter datasets, and show that enriching the lexicon with contextual and semantic information improves sentiment computation by 3.4% in average accuracy, and by 2.8% in average F1 measure