Modeling the Field Value Variations and Field Interactions Simultaneously for Fraud Detection

With the explosive growth of e-commerce, online transaction fraud has become one of the biggest challenges for e-commerce platforms. The historical behaviors of users provide rich information for digging into the users' fraud risk. While considerable efforts have been made in this direction, a long-standing challenge is how to effectively exploit internal user information and provide explainable prediction results. In fact, the value variations of same field from different events and the interactions of different fields inside one event have proven to be strong indicators for fraudulent behaviors. In this paper, we propose the Dual Importance-aware Factorization Machines (DIFM), which exploits the internal field information among users' behavior sequence from dual perspectives, i.e., field value variations and field interactions simultaneously for fraud detection. The proposed model is deployed in the risk management system of one of the world's largest e-commerce platforms, which utilize it to provide real-time transaction fraud detection. Experimental results on real industrial data from different regions in the platform clearly demonstrate that our model achieves significant improvements compared with various state-of-the-art baseline models. Moreover, the DIFM could also give an insight into the explanation of the prediction results from dual perspectives.Comment: 11 pages, 4 figure

PU GNN: Chargeback Fraud Detection in P2E MMORPGs via Graph Attention Networks with Imbalanced PU Labels

The recent advent of play-to-earn (P2E) systems in massively multiplayer online role-playing games (MMORPGs) has made in-game goods interchangeable with real-world values more than ever before. The goods in the P2E MMORPGs can be directly exchanged with cryptocurrencies such as Bitcoin, Ethereum, or Klaytn via blockchain networks. Unlike traditional in-game goods, once they had been written to the blockchains, P2E goods cannot be restored by the game operation teams even with chargeback fraud such as payment fraud, cancellation, or refund. To tackle the problem, we propose a novel chargeback fraud prediction method, PU GNN, which leverages graph attention networks with PU loss to capture both the players' in-game behavior with P2E token transaction patterns. With the adoption of modified GraphSMOTE, the proposed model handles the imbalanced distribution of labels in chargeback fraud datasets. The conducted experiments on three real-world P2E MMORPG datasets demonstrate that PU GNN achieves superior performances over previously suggested methods.Comment: Under Review, Industry Trac

PhoGAD: Graph-based Anomaly Behavior Detection with Persistent Homology Optimization

A multitude of toxic online behaviors, ranging from network attacks to anonymous traffic and spam, have severely disrupted the smooth operation of networks. Due to the inherent sender-receiver nature of network behaviors, graph-based frameworks are commonly used for detecting anomalous behaviors. However, in real-world scenarios, the boundary between normal and anomalous behaviors tends to be ambiguous. The local heterophily of graphs interferes with the detection, and existing methods based on nodes or edges introduce unwanted noise into representation results, thereby impacting the effectiveness of detection. To address these issues, we propose PhoGAD, a graph-based anomaly detection framework. PhoGAD leverages persistent homology optimization to clarify behavioral boundaries. Building upon this, the weights of adjacent edges are designed to mitigate the effects of local heterophily. Subsequently, to tackle the noise problem, we conduct a formal analysis and propose a disentangled representation-based explicit embedding method, ultimately achieving anomaly behavior detection. Experiments on intrusion, traffic, and spam datasets verify that PhoGAD has surpassed the performance of state-of-the-art (SOTA) frameworks in detection efficacy. Notably, PhoGAD demonstrates robust detection even with diminished anomaly proportions, highlighting its applicability to real-world scenarios. The analysis of persistent homology demonstrates its effectiveness in capturing the topological structure formed by normal edge features. Additionally, ablation experiments validate the effectiveness of the innovative mechanisms integrated within PhoGAD.Comment: Accepted by WSDM 202