Factors affecting the usage of T-government services - An exploratory study

CITATO NEL DATABASE ISI: ISI unique article identifier ISI:00025888540004

Fuzzification of quantitative data to predict tumour size of colorectal cancer

Regression analysis has become more popular among researchers as a standard tool in analyzing data. This paper used fuzzy linear regression model (FLRM) to predict tumour size of colorectal cancer (CRC) data in Malaysia. 180 patients with colorectal cancer received treatment in hospital were recorded by nurses and doctors. Based on the patient records, a triangular fuzzy data will be built toward the size of the tumour. Mean square error (MSE) and root mean square error (RMSE) will be measured as a part of the process for predicting the size of the tumour. The degree of fitting adjusted is set between 0 and 1 in order to find the least error. It was found that the combination of FLRM model with fuzzy data provided a better prediction compared to the FLRM model alone. Hence, this study concluded that the tumour size is directly proportional to several factors such as gender, ethnic, icd 10, TNM staging, diabetes mellitus, Crohn’s disease

e-Government awareness among the techno-disadvantaged in the United States

This exploratory research focuses on awareness among techno-disadvantaged citizens in the United States. Specifically, we address whether awareness is associated with visitation and whether there are differences between those who are aware and those who are not aware. Following up on on a theory-based community initiative designed to improve computer literacy and access to information and communication technologies (ICT) for members of an underserved public housing community, a survey was undertaken. The results indicate that awareness is associated with visitation. Differences in demographic characterisitics, perceived ease of use (PEOU), and perceived access barriers between those who are aware of e-government websites, and those who are not, were found. While nearly half of the respondents are neither aware of nor have visited e-government websites, a slight majority is partaking of e-government services. We identify directions for future research and conclude by emphasizing the value of a theory-based community initiative to improve computer literacy, provide access to ICT, and advance e-government inclusion

A strategic framework for e-government adoption in public sector organisations

E-government has been recognized as a change agent for public sector reform. Through this change, the public sector organisation plans to increase operating efficiencies, build information-sharing partnerships and improve communication with other organisations, as well as with the public. Several studies have discussed how e-government will transform public sector organisations from traditional paper-based systems to electronic delivery that leads self-service operations that develop efficiently managed internal business process. However, a number of voids exist in the immature e-government literature, regarding its adoption strategy and process. This paper looks at the implementation aspect of e-government in public sector organisations. The paper critically reviews the issues of e-government adoption and identifies factors that affect the implementation process, such as, technical, organisational, and environmental. In addition, the authors discuss the benefits and barriers that might influence the decision making process toward the adoption of e-government in public sector. Since, e-government is an emerging research area, there is limited literature explaining the framework of e-government adoption. Therefore, this study suggests a strategic framework for e-government adoption that will assist decision makers in public sector organisations to support their egovernment adoption strategy and guide the IT developers for implementation process of e-government project

To drive or to use the bus? An Exploratory Study of Older People in Malta

The file attached to this record is the author's final peer reviewed version. The Publisher's final version can be found by following the DOI link.Older adults are becoming a larger portion of the world’s population, and as a result, more attention is being given to their mobility and travel behaviour. Such studies are however lacking in certain contexts like in Malta, an island state in the Mediterranean Sea. Malta is facing a concurrent high population density, high motorisation rate and an ageing population. Nevertheless, older people’s mobility is not adequately considered in transport policy. The aim of this paper is to have an exploratory understanding of mode choice in later life in Malta, and understand the key determinants that affect older people’s decision to drive or to use the bus. Using descriptive statistics and two regression models, this paper shows how in Malta older males drive significantly more than females, and the latter use more public transport. As age increases, the percentage of drivers declines for both genders. On the other hand, whilst for females public transport use also declined with age, the pattern of usage amongst males fluctuated. The data also showed that public transport was mostly used by non-driving older people who could potentially be captive bus users. The determinants that predicted whether older people drove or not were (i) gender, (ii) age, (iii) their occupation status, and (iv) the presence of an assistive device. The significant predictors for older people’s public transport use were (i) the number of cars available in the household, (ii) age, (iii) the district where they lived, (iv) their occupation status, (v) their participation in social activities and (vi) the presence of personal assistance. The two models revealed different predictors for mode choice however there were also several similarities. The paper concludes with a discussion, highlighting the importance and relevance of the results to transport policy-makers. It also provides suggestions for further research to examine older people’s mobility and travel behaviour

Adoption of Mobile Financial Services among Rural Under-Banked

During the last decade, there has been tremendous growth in mobile penetration in many countries across the globe and most interestingly in a number of developing countries. On the other hand around, half of the world’s population is deprived of banking and financial services. This paper is based on a study that was aimed to identify drivers and inhibitors for adoption of MFS among the rural under-banked population and to compare the same with that of the existing studies. During the study, an extensive review of literature was conducted to identify the factors that were studied and found significantly affecting the adoption of mobile financial services. This was followed by an exploratory qualitative research conducted among the rural under-banked population of three distinct states in India. The findings of the study indicate that the demand for banking and financial services and the amount of hardships faced in availing these services through the existing channels of delivery can act as strong drivers for MFS adoption among the rural under-banked. On the other hand, factors like lack of trust on technology and lack of technology readiness were found to act as barriers to the adoption of MFS.

How do older adults communicate with the UK public sector? : Comparing online communication channels

Copyright and all rights therein are retained by the authors. All persons copying this information are expected to adhere to the terms and conditions invoked by each author's copyright. These works may not be re-posted without the explicit permission of the copyright holdersGovernments around the world are moving away from conventional ways of face to face communication to a more digital approach when delivering services to their citizens. This includes using the internet as both a communication tool and an information source to improve efficiency in their services. However, not all the citizens are making use of these changes, especially the older adults. Therefore, this research-in-progress paper aims to investigate and identify the factors that encourage older adults to continue using a particular communication channel when interacting with the government. In addition, future directions, limitations and conclusions are also provided within this paper. The implication of this study to academia is viewed to be the development of an extended framework that allows an understanding of continuance intention of online communication tools usage. Equally, this framework will benefit industry by informing providers of communication channels to the government to be aware of the factors that influence older adults’ choices when interacting with the government. For policymakers this research will identify the communication channels that promote interaction with citizensFinal Published versio

Motivation, money and respect: a mixed-method study of Tanzanian non-physician clinicians.

Poor quality of care is a major concern in low-income countries, and is in part attributed to low motivation of healthcare workers. Non-physician clinicians (mid-level cadre healthworkers) are central to healthcare delivery in half of the countries in Africa, but while much is expected from these clinicians, little is known about their expectations and motivation to perform well. Understanding what motivates these healthworkers in their work is essential to provide an empirical base for policy decisions to improve quality of healthcare. In 2006-2007, we conducted a mixed-method study to evaluate factors affecting motivation, including reasons for varying levels of motivation, amongst these clinicians in Tanzania. Using a conceptual framework of 'internal' and 'environmental' domains known to influence healthworker motivation in low-income countries, developed from existing literature, we observed over 2000 hospital consultations, interviewed clinicians to evaluate job satisfaction and morale, then designed and implemented a survey instrument to measure work motivation in clinical settings. Thematic analysis (34 interviews, one focus group) identified social status expectations as fundamental to dissatisfaction with financial remuneration, working environments and relationships between different clinical cadres. The survey included all clinicians working in routine patient care at 13 hospitals in the area; 150 returned sufficiently complete data for psychometric analysis. In regression, higher salary was associated with 'internal' motivation; amongst higher earners, motivation was also associated with higher qualification and salary enhancements. Salary was thus a clear prerequisite for motivation. Our results are consistent with the hypothesis that non-salary motivators will only have an effect where salary requirements are satisfied. As well as improvements to organisational management, we put forward the case for the professionalization of non-physician clinicians