The Role of Extraversion and Communication Methods on an Individual’s Satisfaction with the Team

Teams communicate. The question then becomes how communication methods influence an individual members’ satisfaction with the team. We explore face-to-face and online communication methods to determine how each influences the individual’s satisfaction with the team. Further, we examine extraversion as a moderator between communication method and individual satisfaction with the team. Results suggest that face-to-face communication and individual satisfaction with the team are positively related, while online communication is not related to individual satisfaction. Our post hoc analysis suggests a negative relationship between age and face-to-face communication. Discussion and implications are include

2009- 2010 UNLV McNair Journal

Journal articles based on research conducted by undergraduate students in the McNair Scholars Program Table of Contents Biography of Dr. Ronald E. McNair Statements: Dr. Neal J. Smatresk, UNLV President Dr. Juanita P. Fain, Vice President of Student Affairs Dr. William W. Sullivan, Associate Vice President for Retention and Outreach Mr. Keith Rogers, Deputy Executive Director of the Center for Academic Enrichment and Outreach McNair Scholars Institute Staf

Designing hybridization: alternative education strategies for fostering innovation in communication design for the territory

Within the broad context of design studies, Communication Design for the Territory stands as a hybrid discipline constantly interfacing with other fields of knowledge. It assumes the territorial theme as its specific dimension, aiming to generate communication systems capable of reading the stratifications of places. From an educational perspective, teaching activities are closely linked to research and can take on different levels of complexity: from the various forms of cartographic translation to the design of sophisticated transmedia digital systems. In the wake of COVID-19, this discipline has come to terms with a profoundly changed scenario in terms of limited access to the physical space and the emergence of new technologies for remote access. In this unique context, we propose a pedagogical strategy that focuses on the hybridization of communication artifacts with the aim of fostering design experimentation. As a creative tool, hybridization leads to the design of innovative systems by strategically combining the characteristics of different artifacts to achieve specific communication goals. By experimenting with these creative strategies, students are led to critically reflect on existing communication artifacts’ features and explore original designs that deliberately combine different media, contents, and communication languages in innovative ways. Through hybridization, the methods for territorial knowledge production appear more effective, effectively combining the skills and knowledge embodied in multiple subject areas. The paper presents the experience developed in the teaching laboratories of the DCxT (Communication Design for the Territory) research group of the Design Department of Politecnico di Milano. The teaching experience highlights how hybridization strategies can increase the effectiveness in learning about territorial specificities, in acquiring critical knowledge about communication systems, and in developing innovation strategies that allow to influence the evolution of traditional communication models

Computer Mediated Communication and Negotiation: Effects of Media and Power on Relationship Development

The dissertation examined the cues filtered out and Social Information Processing (SIP) approaches to relationship development in an intra-organizational dyadic negotiation by comparing the use of face-to-face (FTF) and e-mail channels. The study further examined the effect of power difference on dimensions of relationship development such as dominance, trust, affect, depth, formality, and task/social orientation. Individuals in organizations use technology based tools such as e-mail to perform a variety of communication tasks. The dissertation provides a test and expansion of SIP with regard to the effects of time on relationship development by testing the theory within a highly social process like organizational negotiation where there is mixed channel use. This dissertation also provides a test of e-mail's unique characteristics and their effects on the development of relationships in an intra-organizational environment. The hypotheses were tested using a dyadic data analysis technique know as the Actor-Partner Independence Model (APIM). One hundred and forty-eight students (74 dyads) participated in the study and negotiated three times. For the first negotiation, all participants used FTF to establish a baseline relationship measure and for the next two negotiations half of the participants used e-mail and the other half FTF. For the last two negotiations, a power difference also was introduced so that in half of the dyads in each group the seller had greater power than the buyer. The study produced results in three main areas related to negotiation and computer mediated communication: (1) interpersonal relationships develop over lean media like e-mail; (2) the characteristics of e-mail affect relationship development when compared to FTF; and (3) the preference to use e-mail for future negotiations is affected by prior e-mail negotiation experience with one's partner, computer mediated communication comfort, and the level of dominance one's partner exhibits in e-mail negotiations. With regard to interpersonal relationships and negotiation, the study suggests that individuals learn to manage their interpersonal relationships via e-mail because it can be a useful tool for managing one's persona. Bargaining power and bargaining role were only of limited influence on the development of interpersonal relationships when e-mail was used to negotiate

‘Technology as a trusted companion for accountants and business professionals in the business unusual environment’

Abstract: A conceptual model of corporate social responsibility (CSR) and service quality for Islamic bank service users is developed in this paper. The model is expected to bring about a better understanding of customer perceptions relating to issues of social responsibility and its impact on service quality as it pertains to Islamic banking in South Africa. The conceptual model is developed by synthesising relevant literature and theories pertaining to this study. This conceptual model is proposed to be tested in due course of time by using customer perceptions derived from a survey instrument to assess the relationship between aspects of social responsibility and service quality at the Islamic bank. The proposed model has implications towards enhancing the CSR and service quality offered by the Islamic bank according to their customer expectations