Accountability for public sector it projects and the senior responsible owner: a theoretical background and research agenda

The history of public sector IT capital projects is littered with examples of projects that have been delivered late, or have exceeded their budgets, or have proved unsuitable for their intended use. Such projects include the computerised passport processing system, the National Insurance Recording System and the Libra project (Comptroller and Auditor General, 1999,2001, 2003). Other projects such as the Benefits Card Payment project (Comptroller and Auditor General, 2000) have been cancelled prior to completion after the expenditure of significant sums of public money, having made little progress over an extended period of time. These project failures and their consequent negative impacts on the delivery of public services have been widely reported in an almost continuous stream of newspaper headlines. This succession of revelations about the problems of public sector IT capital projects has been accompanied by high levels of political and public concerns that the benefits of the projects are lost and that large sums of public money are being wasted. In the first part of the paper we argue that there has been a historical focus on institutional accountability at the expense of research into individual accountability. We explore how and why the traditional doctrine of civil servant accountability has declined, with a resultant increased emphasis on both the accountability of civil servants and on managerial performance. We examine the effects of managerialism on the changing subject of civil servant accountability and on the emergence of the SRO role. We formalize our arguments by developing two propositions that illustrate the basic flaws in the SRO concept that arise from subjective and cognitive aspects of understanding. In the second part of the paper we explore the potential and limitations of five different approaches to the study of SRO accountability that might take into account its cognitive and subjective components. We conclude that one of the five - experientialism, or phenomenography - offers to overcome the limitations of the others. We present three further theoretical propositions using phenomenographic principles to illustrate the argument for the existence of a range of understandings of SRO accountability. We conclude that the subjective and cognitive limitations outlined open the way for further research into the field of accountability and the management of IT projects across the public sector.School of Managemen

Ten propositions about public leadership

Purpose – The purpose of this paper is to provide an overview of some pressing but under-researched aspects of public leadership. Ten propositions about public leadership are set out and these are intended to be thought-provoking and even controversial in order to stimulate researchers to design research which addresses key theoretical and practical questions about leadership in the public sphere. They will also help practitioners navigate an increasingly complex leadership context. Design/methodology/approach – This invited essay uses ten propositions about public leadership, selected from three sources: the leadership literature, the author’s own research and from collaborative research discussions with academics, policy makers and practitioners. Findings – The first proposition argues for distinguishing public leadership from public service leadership given that the former is about leadership of the public sphere. Other propositions concern context; purpose; conflict and contest at the heart of public leadership; leadership with political astuteness; dual leadership; leadership projections; fostering resilience; leadership, authority and legitimacy; and the challenge to researchers to use research designs which reflect the complexity and dynamism of public leadership. Practical implications – While this essay is primarily addressed to researchers, there are many ideas and concepts which practising leaders will find insightful and useful in their work. Originality/value – This essay draws on deep experience in undertaking high-quality academic research about public leadership which draws from and feeds into policy and practice. It utilises organisational psychology, public management and political science to create synergies in order to enhance the understanding of public leadership

Working Conditions in Central Public Administration

During the last few decades, public administration workers have been subject to a number of structural, modernising reforms, in a framework often designated as ‘new public management’. The current economic and financial crisis has also meant that the steep rise in public debt has prompted many authorities to try to reduce public expenditure by introducing freezes and reductions in pay and employment for civil servants. This report sets out to provide an overview of the main causes and reasons for change in central public administration in the European member states plus Norway. It also looks at the impact these changes have had on the sector\u27s working conditions, as well as exploring how this situation is expected to evolve

Using mixed methods to track the growth of the Web: tracing open government data initiatives

In recent years, there have been a rising number of Open Government Data (OGD) initiatives; a political, social and technical movement armed with a common goal of publishing government data in open, re-usable formats in order to improve citizen-to-government transparency, efficiency, and democracy. As a sign of commitment, the Open Government Partnership was formed, comprising of a collection of countries striving to achieve OGD. Since its initial launch, the number of countries committed to adopting an Open Government Data agenda has grown to more than 50; including countries from South America to the Far East.Current approaches to understanding Web initiatives such as OGD are still being developed. Methodologies grounded in multidisciplinarity are still yet to be achieved; typically research follows a social or technological approach underpinned by quantitative or qualitative methods, and rarely combining the two into a single analytical framework. In this paper, a mixed methods approach will be introduced, which uses qualitative data underpinned by sociological theory to complement a quantitative analysis using computer science techniques. This method aims to provide an alternative approach to understanding the socio-technical activities of the Web. To demonstrate this, the activities of the UK Open Government Data initiative will be explored using a range of quantitative and qualitative data, examining the activities of the community, to provide a rich analysis of the formation and development of the UK OGD community

SpAds: political sherpas bridging minister and civil servant

This paper examines how opinion-shaping political and civil service stakeholders view the role and contribution of Special Political Advisers (SpAds) within the Westminster system of government. The literature only recently paid considered attention to this role, partly due to the recent reforms that spawned the emergence of SpAds, but also because political advisers still only represent a small population within the government community. It is acknowledged that each country’s institutional and administrative traditions greatly influence SpAds’ tasks; arrangements with the UK being no exception. Recognising that SpAds take on the role of “temporary civil servants” whose duties vary according to ministerial direction, the study reported in this paper concludes that SpAds can make an invaluable contribution to policy delivery by acting as a bridge between Secretary of State and Permanent Secretary. The capability to bridge the tensions between ministerial urgency to realise policy goals and civil servant realism to accurately assess the “fracture points” to be overcome in the process of policy delivery is reported as particularly valued by the public official. This paper concludes that the SpAd’s relentless pursuit of the Minister’s agenda is distinctly counterproductive for both Minister and civil servant, but adopting the function of bridging across contrasting interests enhances policy delivery effectiveness

Rescaling the state in Flanders: new problem or old solution?

The rescaling of state emphasizes the rise of the regional and the city-regional scale in particular, as a new unit for policy making. The new governing strategy is referred to as regional governance, were both governmental and / or nongovernmental entities work together for the purpose of joint policy making or service delivery. This paper focuses on the operationalization of regional governance and links those findings to the actual debates surrounding the institutional organization of Flanders. A quantitative analysis of regional arrangements in Flanders and in the area of Mid-West Flanders, helps to clarify the nature of the rescaling of the state: the rescaling is the result of bottom – up and top – down initiatives and covers as well joined government arrangements as collaborative governance arrangements integrating public and private organizations. Further, we notice different roles of the Flemish government, as she is present at the regional level both as a meta-governor, actor and financier. By showing the nature and the content of regional governance, this paper helps to clarify the political debate that is going on now in Flanders. A debate dominated by classical institutional discussions and related to the issue of institutional fuzziness, efficiency and accountability. It is argued however that the political discussion and the organization of the public sector in Flanders should be renewed and should be inspired by this relatively new phenomenon. The rescaling of the regional state should be understood by using concepts, theories and instruments inspired by the literature on networks and collaborative governance

The Politics of Protest Avoidance: Policy Windows, Labor Mobilization, and Pension Reform in France

According to Paul Pierson and R. Kent Weaver, the "new politics of the welfare state" is about escaping the popular blame generated by cutbacks affecting a significant portion of the population. Although the concept of blame avoidance helps to explain the political logic of welfare state retrenchment, one can argue that a careful analysis of social policy reform should take into account a largely understudied phenomenon: protest avoidance. Especially present in countries with single party governments and politically active labor unions, protest avoidance is analytically distinct from blame avoidance because it occurs when policy-makers, facing direct and nearly inescapable blame, attempt to reduce the scope of social mobilization triggered by unpopular reforms. In recent decades, successive French governments have successfully introduced major--and unpopular--reforms in the field of pensions, despite the difficulties to frame blame avoidance strategies in the context of France's strong concentration of state power. Focusing on the 1993, 1995, and 2003 pension reform episodes, this paper seeks to demonstrate that right wing governments have generally tried to avoid protest rather than escape blame. We claim that the key element has been avoiding disruptive strike activities by the labor movement, which are highly political in France. We argue that right wing governments have attempted to divide the fragmented labor movement and overload the reform agenda while enacting its most controversial reforms during the summer holiday season. Protest avoidance thus represents a key political variable worthy of study in the literature on welfare state retrenchment. In the future, the concept of protest avoidance could be applied to other countries and policy areas in which elected officials attempt to impose unpopular reforms that trigger social mobilization.protest avoidance; pension reform