xxAI - Beyond Explainable AI

This is an open access book. Statistical machine learning (ML) has triggered a renaissance of artificial intelligence (AI). While the most successful ML models, including Deep Neural Networks (DNN), have developed better predictivity, they have become increasingly complex, at the expense of human interpretability (correlation vs. causality). The field of explainable AI (xAI) has emerged with the goal of creating tools and models that are both predictive and interpretable and understandable for humans. Explainable AI is receiving huge interest in the machine learning and AI research communities, across academia, industry, and government, and there is now an excellent opportunity to push towards successful explainable AI applications. This volume will help the research community to accelerate this process, to promote a more systematic use of explainable AI to improve models in diverse applications, and ultimately to better understand how current explainable AI methods need to be improved and what kind of theory of explainable AI is needed. After overviews of current methods and challenges, the editors include chapters that describe new developments in explainable AI. The contributions are from leading researchers in the field, drawn from both academia and industry, and many of the chapters take a clear interdisciplinary approach to problem-solving. The concepts discussed include explainability, causability, and AI interfaces with humans, and the applications include image processing, natural language, law, fairness, and climate science

xxAI - Beyond Explainable AI

This is an open access book. Statistical machine learning (ML) has triggered a renaissance of artificial intelligence (AI). While the most successful ML models, including Deep Neural Networks (DNN), have developed better predictivity, they have become increasingly complex, at the expense of human interpretability (correlation vs. causality). The field of explainable AI (xAI) has emerged with the goal of creating tools and models that are both predictive and interpretable and understandable for humans. Explainable AI is receiving huge interest in the machine learning and AI research communities, across academia, industry, and government, and there is now an excellent opportunity to push towards successful explainable AI applications. This volume will help the research community to accelerate this process, to promote a more systematic use of explainable AI to improve models in diverse applications, and ultimately to better understand how current explainable AI methods need to be improved and what kind of theory of explainable AI is needed. After overviews of current methods and challenges, the editors include chapters that describe new developments in explainable AI. The contributions are from leading researchers in the field, drawn from both academia and industry, and many of the chapters take a clear interdisciplinary approach to problem-solving. The concepts discussed include explainability, causability, and AI interfaces with humans, and the applications include image processing, natural language, law, fairness, and climate science.https://digitalcommons.unomaha.edu/isqafacbooks/1000/thumbnail.jp

Does Explainable Artificial Intelligence Improve Human Decision-Making?

Explainable AI provides insight into the "why" for model predictions, offering potential for users to better understand and trust a model, and to recognize and correct AI predictions that are incorrect. Prior research on human and explainable AI interactions has focused on measures such as interpretability, trust, and usability of the explanation. Whether explainable AI can improve actual human decision-making and the ability to identify the problems with the underlying model are open questions. Using real datasets, we compare and evaluate objective human decision accuracy without AI (control), with an AI prediction (no explanation), and AI prediction with explanation. We find providing any kind of AI prediction tends to improve user decision accuracy, but no conclusive evidence that explainable AI has a meaningful impact. Moreover, we observed the strongest predictor for human decision accuracy was AI accuracy and that users were somewhat able to detect when the AI was correct versus incorrect, but this was not significantly affected by including an explanation. Our results indicate that, at least in some situations, the "why" information provided in explainable AI may not enhance user decision-making, and further research may be needed to understand how to integrate explainable AI into real systems

xxAI - Beyond Explainable AI

This is an open access book. Statistical machine learning (ML) has triggered a renaissance of artificial intelligence (AI). While the most successful ML models, including Deep Neural Networks (DNN), have developed better predictivity, they have become increasingly complex, at the expense of human interpretability (correlation vs. causality). The field of explainable AI (xAI) has emerged with the goal of creating tools and models that are both predictive and interpretable and understandable for humans. Explainable AI is receiving huge interest in the machine learning and AI research communities, across academia, industry, and government, and there is now an excellent opportunity to push towards successful explainable AI applications. This volume will help the research community to accelerate this process, to promote a more systematic use of explainable AI to improve models in diverse applications, and ultimately to better understand how current explainable AI methods need to be improved and what kind of theory of explainable AI is needed. After overviews of current methods and challenges, the editors include chapters that describe new developments in explainable AI. The contributions are from leading researchers in the field, drawn from both academia and industry, and many of the chapters take a clear interdisciplinary approach to problem-solving. The concepts discussed include explainability, causability, and AI interfaces with humans, and the applications include image processing, natural language, law, fairness, and climate science

Explainable AI is Dead, Long Live Explainable AI! Hypothesis-driven decision support

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could give people recommendations and that they would consider them, and then follow them when required. However, research found that people often ignore recommendations because they do not trust them; or perhaps even worse, people follow them blindly, even when the recommendations are wrong. Explainable artificial intelligence mitigates this by helping people to understand how and why models give certain recommendations. However, recent research shows that people do not always engage with explainability tools enough to help improve decision making. The assumption that people will engage with recommendations and explanations has proven to be unfounded. We argue this is because we have failed to account for two things. First, recommendations (and their explanations) take control from human decision makers, limiting their agency. Second, giving recommendations and explanations does not align with the cognitive processes employed by people making decisions. This position paper proposes a new conceptual framework called Evaluative AI for explainable decision support. This is a machine-in-the-loop paradigm in which decision support tools provide evidence for and against decisions made by people, rather than provide recommendations to accept or reject. We argue that this mitigates issues of over- and under-reliance on decision support tools, and better leverages human expertise in decision making