Requirements Engineering for Globally Distributed Teams using Scaled Agile Framework

As large organizations are striving to deliver software at a faster pace and to keep up with the latest trends, they are in a transformation stage of adopting to Scaled Agile Framework (SAFe). SAFe is a framework for implementing agile practices at enterprise level and it provides a roadmap for portfolios, programs and teams. Large organizations adopting to SAFe are facing challenges in coordinating, planning and managing requirements, as they work with globally distributed teams. The goal of this thesis was to improve the Requirements Engineering (RE) process using Scaled Agile Framework in globally distributed teams. The main research method used in this thesis was action research, an iterative approach which combines theory and practice. The empirical study was conducted in a large project that used SAFe and had eight globally distributed teams. In order to investigate the challenges faced by globally distributed teams, analysis of the existing literature and RE process flow in SAFe was important. It served as a good input to understand which good RE practices can be applied in the empirical study. The results of the study show that visually representing requirements as models and sharing domain and system knowledge through Community of Practice (CoP) reduced ambiguity in requirements. The good RE practice applied in SAFe, of working and improving collaboratively with the globally distributed teams helped in better coordination and managing of requirements. In addition to this, it was also essential to have SAFe training to develop clear and shared understanding of the framework and RE process. The lessons learned from the empirical study indicate that a well-organized PI planning is the key RE practice of SAFe in providing the big picture of requirements to all members in distributed teams. In addition, Community of Practice (CoP) can be a key RE practice of SAFe in sharing knowledge such as business domain, system knowledge, skills and techniques, and experiences

Are Product Owners communicators? A multi-method research approach to provide a more comprehensive picture of Product Owners in practice

Product Owners have an important role in the agile and hybrid software development process. While this role is supposed to maximize the value of a product, there seem to be several scattered results on how they achieve this, as well as what actually constitutes this role in practice. To consolidate current research results and to further analyze the key attribute of Product Owners, we conducted a multi-method research approach spanning a systematic mapping study and a consecutive case study in a hybrid development environment. The results of the mapping study states that Product Owners are communicators. We further investigated on this and used the shadowing technique to observe three Product Owners' communication activities. The results support that statement, as the gained data reveal that Product Owners spend 65% of their time in meetings. But rather than just providing the team with the necessary requirements for the product under development, Product Owners need this time to synchronize and align their work, streamline the agile process of large-scale Scrum, discuss team-based topics, and to solve upcoming issues addressed by the team. These results contribute to draw a more comprehensive picture of the important but yet complex role of Product Owners in practice. © 2020 John Wiley & Sons, Ltd

How product owner teams scale agile methods to large distributed enterprises

Software development teams in large scale offshore enterprise development programmes are often under intense pressure to deliver high quality software within challenging time contraints. Project failures can attract adverse publicity and damage corporate reputations. Agile methods have been advocated to reduce project risks, improving both productivity and product quality. This article uses practitioner descriptions of agile method tailoring to explore large scale offshore enterprise development programmes with a focus on product owner role tailoring, where the product owner identifies and prioritises customer requirements. In globalised projects, the product owner must reconcile competing business interests, whilst generating and then prioritising large numbers of requirements for numerous development teams. The study comprises eight international companies, based in London, Bangalore and Delhi. Interviews with 46 practitioners were conducted between February 2010 and May 2012. Grounded theory was used to identify that product owners form into teams. The main contribution of this research is to describe the nine product owner team functions identified: groom, prioritiser, release master, technical architect, governor, communicator, traveller, intermediary and risk assessor. These product owner functions arbitrate between conflicting customer requirements, approve release schedules, disseminate architectural design decisions, provide technical governance and propogate information across teams. The functions identified in this research are mapped to a scrum of scrums process,and a taxonomy of the functions shows how focusing on either decision-making or information dissemination in each helps to tailor agile methods to large scale offshore enterprise development programmes

SAFe metodologian vaikutus kommunikaatioon ja yhteistyöhön

Nowadays, with the influence of global economy large corporations use global software development to utilise advantages of geographically decentralised organisations and global outsourced software development. Through distributed organisations the work can be done around the clock. Global software development is impacted by three distance dimensions: time distance, geographical distance, and socio-cultural distance, which all bring some challenges. At the same time agile way of working has become more and more popular method in software development. As agile practises are created for co-located teams there is a demand for having working online solutions for communication and collaboration in distributed teams. Corporations use scaled agile way of working to support software develop-ment of large initiatives and projects. Scaled Agile Framework (SAFe) is the most popular among the scaled agile methods. This thesis was conducted as a case study in a multinational corporation. Objective of the case study was to research effectiveness of scaled agile methodology SAFe on communication and collaboration in teams and agile release trains. The case study included two parts: a web-survey and interviews. The results of the analyses of the case study support findings from the literature in the field. The results indicate the importance of communication and collaboration in agile practices and the significance of the online tools that support it

Communication Issues in Agile Software Development

Scrum framework is a growing trend in software industry to companies that are looking for development agile ways. In their early days, this methodology required that the working team members were established in a unique room, because it is necessary to have great communication and working together. However, it is a common increasingly practice that the teams are in geographically dispersed places, which means that it is necessary to adapt and/or look for the way that this methodology is suitable in these contexts. There are many experiences in the industry where we can see communication issues due to this kind work. In this paper we will briefly explain the Scrum framework definition, the Global Software Development (GSD) context, and the practices used in different case studies to solve the issues when applying Scrum in GSD.XIII Workshop Ingeniería de Software (WIS).Red de Universidades con Carreras en Informática (RedUNCI

Challenges and Success Factors of Scaled Agile Adoption – A South African Perspective

Agile methods and Agile scaling frameworks have become a solution for software-developing organizations striving to improve the success of software projects. Agile methods were developed for small projects, but due to their benefits, even large software-developing organizations have adopted them to scale their software projects. This quantitative study was undertaken to deepen the researchers’ understanding of the critical success factors and challenges of Scaled Agile from the South African perspective. A simple random sampling method was used. Data was collected with the use of an online structured questionnaire and the response rate was 70%. The results reveal that customer satisfaction remains at the epicenter of adopting Scaled Agile methods. Lack of top management support remains the major challenge in adopting Scaled Agile. The results reveal some notable changes when it comes to the most adopted Agile scaling framework

Effective communication in globally distributed Scrum teams

Trends in information systems development include the use of globally distributed teams and agile methodologies such as Scrum. Globally distributed (GD) software development challenges team communication. Before we can evaluate effective communication in GD teams using Scrum, we need to know what effective communication means in that context. This study captures the understanding of effective communication based on interviews with industry professionals working in GD Scrum teams and reports on Scrum practices that keep communication effective. From these interviews, we developed a model consisting of communication transparency, communication quality, and communication discipline, leading to the alignment of team understanding. This paper contributes to practitioners’ knowledge about what effective communication means in GD Scrum and describes tools that support communication. The theoretical contribution of the study is a model of effective communication that lays the ground for future research on evaluating Scrum’s effect on communication in GD contexts

Supporting the tailoring of the product owner role to hybrid development environments

Product Owners have an important role in the agile software development process. While the description of the Product Owner role heavily depends on its particular agile framework, the application of a single development framework is seldom in practice. In fact, customized hybrid development approaches, where frameworks/methods are tailored or combined with others, are state of the art. Although it is common knowledge that processes need to be tailored to project needs, as they become, otherwise, a project risk - the tailoring of the Product Owner role has been neglected in research so far. Consequently, there is a lack of knowledge about how to tailor the Product Owner role to hybrid development environments. As this knowledge gap can put projects in a hybrid environment to a risk, the goal of this thesis is to close this gap. To achieve this, a knowledge-base of Product Owner peculiarities needs to be established and consolidated with knowledge from the area of Software Process Tailoring. To generate the knowledge-base of the Product Owner peculiarities, a number of case studies as well as a systematic mapping study was conducted to identify Product Owner tasks, characteristics and structures in hybrid development environments. This resulted in the identification of 13 frequently conducted tasks, 6 favorable characteristics and 12 different structures of Product Owners that apply in hybrid development environments. From the area of Software Process Tailoring, 14 influencing factors on the Product Owner role were extracted along with its respective action items. The consolidation of this knowledge results in a catalog which combines the influencing factors, the Product Owner tasks, characteristics & structures as well as the respective implications on the Product Owner role according to the research results of this thesis. Based on this catalog, any project environment can be assessed and distinct recommendations for a tailored Product Owner role can be deduced. Overall, this thesis generated 84 different recommendations on how to tailor the Product Owner role to a particular hybrid development. With this, so far missing knowledge was gained to systematically support the tailoring of the Product Owner role to hybrid development environments and thus, to support projects to complete successfully. To share the gained knowledge to other researchers as well as practitioners, this thesis also provides an expert system in the form of a proof of concept web-application. The so-called Hybrid Product Owner (short: HyPrO) Expert System represents the research results of this thesis. Its user-friendly interface enables the user to assess the project environment and displays the respective recommendations. The HyPrO Expert System validated the results of this thesis, as it surpassed human experts by providing more comprehensive recommendations in a comparative case study