LucID: A Multimedia Educational Tool for Identification and Diagnostics

LucID is a multimedia expert system designed specifically to help users make a correct identification of a biological specimen or to correctly diagnose a particular problem. The program comes in two parts, a builder used in the creation of keys, and a player that enables the user to identify specimens or to diagnose a problem using the key. A major feature of LucID is its ease of use. This and other features of LucID are described and a number of examples are provided of how LucID is being used for identification and diagnosis, and to access information relevant to the item that is keyed-out. The role LucID is playing in recent decision support and training systems is outlined. Future possibilities for LucID are explored, including the role it can play in distance education, in training users to make accurate observations, and in teaching the logical processes involved in creating keys

Social and Ecological Responsibility: A Critical Systemic Perspective

The notion of systemic thinking for social and ecological responsibility is deconstructed and its holistic potential examined from a critical systemic perspective informed by the ideas of the systems philosopher, C. West-Churchman. Systemic thinking involves being critically aware of the boundaries in which we work and the boundaries to which we apply our expertise. It involves making boundary judgements based on appropriate practical and theoretical interaction resulting in action which, it is argued, serves an explicit emancipatory potential. Social and ecological factors are considered as those components lying outside the boundaries of the system of interest and therefore outside the control of those, including systems practitioners, involved in the system of interest. Response-ability relates to how well a system of interest responds to its environment of social and ecological factors. The potential value and dilemma of 'systemic thinking for social and ecological responsibility' is captured in Churchman's discomforting call for systems practitioners to perpetually be open to and invite 'enemies'

Co-guarantor attributes: a systemic approach to evaluating expert support

The paper suggests features of a generic framework which can assist in highlighting good practice as well as revealing shortcomings in expert support for management decision-making. Following the earlier writings of Habermas, I argue that expertise might be identified and considered as a set of �co-guarantor attributes� based upon knowledge constitutive interests. Co-guarantor attributes can be used as a benchmark for evaluation, where affirmative features of expert support can be identified as well as the incidence of �false guarantor� attributes which might be significant in perpetuating costly and unsuccessful intervention

Eliciting Expertise

Since the last edition of this book there have been rapid developments in the use and exploitation of formally elicited knowledge. Previously, (Shadbolt and Burton, 1995) the emphasis was on eliciting knowledge for the purpose of building expert or knowledge-based systems. These systems are computer programs intended to solve real-world problems, achieving the same level of accuracy as human experts. Knowledge engineering is the discipline that has evolved to support the whole process of specifying, developing and deploying knowledge-based systems (Schreiber et al., 2000) This chapter will discuss the problem of knowledge elicitation for knowledge intensive systems in general

Tools for modelling support and construction of optimization applications

We argue the case for an open systems approach towards modelling and application support. We discuss how the 'usability' and 'skills' analysis naturally leads to a viable strategy for integrating application construction with modelling tools and optimizers. The role of the implementation environment is also seen to be critical in that it is retained as a building block within the resulting system

Lifelong guidance policy and practice in the EU

A study on lifelong guidance (LLG) policy and practice in the EU focusing on trends, challenges and opportunities. Lifelong guidance aims to provide career development support for individuals of all ages, at all career stages. It includes careers information, advice, counselling, assessment of skills and mentoring

Applying performance measures to support informed decision making at an operational level

Performance Measurement Systems (PMS) have commonly been applied to evaluate and reward performances at managerial levels, especially in the context of supply chain management. However, evidence suggests that the effective use of PMS can also positively influence the behaviour and improve performance at an operational level. The purpose of the study described in this paper is to develop a conceptual framework that adopts performance measures for ex-ante decision-making at an operational level within the supply chain. A case study at Coca-Cola Enterprises has been carried out and as a result, a conceptual framework of the PMS has been developed