A state of emergency in crisis communication: An intercultural crisis communication research agenda

This article seeks to provide an evidence-based set of recommendations for the development of an intercultural crisis communication research agenda with three goals. First, to provide an advancement in our understanding of the state of crisis communication research in general. Second, to offer a grounded introduction to crisis communication for intercultural scholars who may not be as familiar with the field. Finally to identify three broad evidence-based areas for developing intercultural crisis communication research -- (1) representing different cultural perspectives in crisis communication research, (2) placing American crisis research in a global context, and (3) developing cross-cultural comparisons

Disasters and Disclosures

Many securities fraud lawsuits follow corporate disasters of some sort or another, claiming that known risks were concealed prior to the crisis. Yet for a host of doctrinal, pragmatic and political reasons, there is no clear-cut duty to disclose these risks. The SEC has imposed a set of requirements that sometimes forces risk disclosure, but does so neither consistently nor adequately. Courts in 10b-5 fraud-on-the-market cases, in turn, have made duty mainly a matter of active rather than passive concealment and thus, literally, wordplay: there is no fraud-based duty to disclose risks unless and until the issuer has said enough to put the particular kind of risk “in play.” But when that is, and why, flummoxes them. This incoherence could be rationalized by a more thoughtful assessment of how words matter to investors and better appreciation of the variable role that managerial credibility plays in the process of disclosure and interpretation, which is the main focus of this article. Disasters are an ideal, if disturbing, setting for thinking through the micro-structure of corporate discourse—the implicit rules of interpretation for how marketplace actors interpret what issuers say and don’t say, whether in formal SEC disclosures, conference calls, press conferences and even executive tweets. But even if there is more thoughtfulness to the endeavor, it is fair to ask why wordplay should make so much of a difference as to duty in the first place, or whether instead our impoverished conception of duty and its links to scienter, reliance and causation deserve a more thorough makeover. The study of disasters and disclosures also offers a distinctive reference point for thinking about contemporary controversies associated with bringing matters of social responsibility (e.g., law abidingness) and sustainability (environmental compliance, cybersecurity, product safety, etc.) into the realm of securities law

The Leading Journal in the Field: Destabilizing Authority in the Social Sciences of Management

217 p. : il , 20 x 13 cm.Libro ElectrónicoI am often told, “Don’t waste your time reading books, you’d be better off reading the leading journals in your field.” Unfortunately, the authors of this book have closely read some of those articles: examining arguments, with simple principles and words, plus a touch of irony – and a shared belief in ideas and debates. The suspicions that we all have in a part of our head appears in its ugly nakedness: what is this social game that authors in leading management journals play? What grants them their truth effects? This is a book that one should read the day one enters the academic field; and then regularly thereafter so as not to forget.’ Professor Jean-Luc Moriceau, Telecom Business School (France)"A menudo me dijo:" No pierda su tiempo leyendo libros, que sería mejor que la lectura de las revistas líderes en su campo. "Desafortunadamente, los autores de este libro han leído muy de cerca algunos de esos artículos: el examen de los argumentos, con principios simples y palabras, además de un toque de ironía - y la creencia compartida de ideas y debates. Las sospechas de que todos tenemos en una parte de la cabeza aparece en su fea desnudez: ¿qué es este juego social que los autores de revistas líder en gestión de jugar? Lo que les dé efectos de verdad? Este es un libro que uno debe leer el día se entra en el campo académico, y luego periódicamente a partir de entonces, para no olvidar ". Profesor Jean-Luc Moriceau , Telecom Business School (Francia)Contributors vii 1 Introduction 1 2 Towards a Clinical Study of Finance: The DeAngelos and the Redwoods 9 3 Marientbal At Work 35 4 ‘Lessons for Managers and Consultants’: A Reading of Edgar H. Schein’s Process Consultation 61 5 Multiple Failures of Scholarship: Karl Weick and the Mann Gulch Disaster 85 6 The ‘Nature of Man’ and the Science of Organization 103 7 Performativity: From J.L. Austin to Judith Butler 119 8 Four Close Readings on Introducing the Literary in Organizational Research 143 9 From Bourgeois Sociology to Managerial Apologetics: A Tale of Existential Struggle 16

The Role of Gender in Preparedness and Response Behaviors towards Flood Risk in Serbia

Adverse outcomes from 2014 flooding in Serbia indicated problematic response phase management accentuated by a gender imbalance. For this reason, we investigated the risk perceptions and preparedness of women and men regarding these types of events in Serbia. Face-to-face interviews, administered to 2500 participants, were conducted across 19 of 191 municipalities. In light of the current findings, men seemed to be more confident in their abilities to cope with flooding, perceiving greater individual and household preparedness. By contrast, women displayed a deeper understanding of these events. Perhaps owing to a deeper level of understanding, women demonstrated more household-caring attitudes and behaviors and were more prone to report a willingness to help flood victims at reception centers. Emergency management agencies and land planners should account for these differences in gender awareness and preparedness. Based on these findings, doing so may increase citizen participation and shared responsibility under flood hazard scenarios

Tweeting about emergency: A semantic network analysis of government organizations’ social media messaging during Hurricane Harvey

While social media like Twitter have been increasingly adopted by public-sector organizations, it remains less explored as to how government and emergency management (EM) organizations use these platforms to communicate with the public in response to emerging natural disasters. Extending the Situational Crisis Communication Theory (SCCT) to the realm of social media, this study examines the emerging semantic networks from 67 government and EM organizations’ official tweets during Hurricane Harvey over a three-week period. It identifies how multiple crisis response strategies—including instructing information, adjusting information, and bolstering—are constituted of different issues, actions, and organizational actors before, during, and immediately after the disaster event. Results suggest that government agencies use the strategy of instructing information predominantly before and during the disaster, whereas adjusting information and bolstering strategies are utilized more during post-disaster recovery. The study offers theoretical and practical implications of using a semantic network approach to studying organizational crisis responses

Exploring Social Media Affordances in Natural Disaster: Case Study of 2015 Myanmar Flood

Consumers’ willingness to disclose and allow electronic storage of their personal health information (PHI) is critical to the successful digitization of healthcare. However, concern about privacy and potentially negative consequences of privacy loss (e.g., loss of jobs) can discourage PHI disclosure by consumers. It is thus imperative to identify and address key roadblocks from the perspective of consumers that may impede the progress of developing countries in digitizing healthcare. Toward this end, this research-in-progress integrates the privacy calculus model with procedural justice to investigate the willingness of individuals in developing countries to disclose PHI in order to receive care in contexts where the disclosed PHI is stored and used electronically. A comprehensive model is proposed to explain the determinants of consumer PHI privacy concerns and willingness to disclose PHI. We will test the proposed model using the survey method. Several theoretical contributions expected from the study are provided

Approaches to Disaster Management

Approaches to Disaster Management regards critical disaster management issues. Ten original research reports by international scholars centered on disaster management are organized into three general areas of hazards and disaster management. The first section includes discussions of perspectives on vulnerability and on evolving approaches to mitigation. The second section highlights approaches to improve data use and information management in several distinct applications intended to promote prediction and communication of hazard. The third section regards the management of crises and post-event recovery in the private sector, in the design of urban space and among the victims of disaster. This volume contributes both conceptual and practical commentary to the disaster management literature