Making Designing Worth Worth Designing

This position paper on Methods to Account for Values in Human-Centred Computing summarises the Working to Choose framework as an option for addressing several of this CHI 2012 workshop’s topics. It also lists worth-focused design and evaluation approaches that my collaborators and I have developed, applied and assessed

Diffusion of Worth Mapping: The worth of resource functions

This workshop paper uses a resource function vocabulary from the Working to Choose framework to analyse diffusion of the Worth Maps approach across several application domains. It explores how a resource function vocabulary can indicate aspects of design approaches and their use that favour successful diffusion

To download or not to download the Covid-19 Track and Trace App? What is more influential in users’ minds?

Objectives: to investigate the role of values in technology acceptance in general and in the context of the UK Covid Track and Trace App. Methods: A survey and interview study was conducted to elicit users’ perceptions of values in general, values in relation to choice of IT products and values which were influenced the decision to download (or not) the NHS Covid-19 Track and Trace App. Other non-value issues such as utility, price and recommendations were considered. Results: Users’ value in life differ slightly from those considered important for selecting IT products. For general IT product decisions, functionality, trust and price with values equality, security and sustainability were important. For the Covid-19 App decision two values, helpfulness and equality, with recommendations/trust and operating system compatibility, were the main influences. Interview data indicated that downloader users were motivated by social responsibility and utility – being able to access workplaces and leisure venues – while non-downloaders had little perceived need for the App, combined with mistrust of the App's provenance (NHS and the Government) linked to security and privacy concerns. The implications for values in technology acceptance decisions are discussed

An aesthetics of touch: investigating the language of design relating to form

How well can designers communicate qualities of touch? This paper presents evidence that they have some capability to do so, much of which appears to have been learned, but at present make limited use of such language. Interviews with graduate designer-makers suggest that they are aware of and value the importance of touch and materiality in their work, but lack a vocabulary to fully relate to their detailed explanations of other aspects such as their intent or selection of materials. We believe that more attention should be paid to the verbal dialogue that happens in the design process, particularly as other researchers show that even making-based learning also has a strong verbal element to it. However, verbal language alone does not appear to be adequate for a comprehensive language of touch. Graduate designers-makers’ descriptive practices combined non-verbal manipulation within verbal accounts. We thus argue that haptic vocabularies do not simply describe material qualities, but rather are situated competences that physically demonstrate the presence of haptic qualities. Such competencies are more important than groups of verbal vocabularies in isolation. Design support for developing and extending haptic competences must take this wide range of considerations into account to comprehensively improve designers’ capabilities

Evolving and augmenting worth mapping for family archives

We describe the process of developing worth maps from field research and initial design sketches for a digital Family Archive, which resulted in a more simple and flexible worth map format. Worth maps support designing as connecting by forming explicit associations between designs and human values. Two supporting worth-centred design resources were developed: one to organize field materials (a worth board) and another to simplify worth map structure (user experience frames). During this process, we identified and refined a range of design elements and relevant human values for initial conceptual exploration of an innovative table top computer application. We end with an evaluation of the process and outcomes, complemented with insights from subsequent applications of worth maps that support recommendations on worth mapping practices. The resulting worth maps and associated resources were (and still remain) valuable, but experiences during this and other uses indicate that further improvements are needed

Retours d'expérience sur la conception centrée valeur de Cocoon (vers des arbres de vie)

Cette thèse porte sur la Conception Centrée Valeur (CCV) proposé par Gilbert Cockton dans le but d'aller au-delà de l'utilisabilité dans les systèmes interactifs. L'auteur propose un canevas pour la mise en oeuvre de la CCV. Cependant, les opérationnalisations restent partielles et sont réalisées par lui-même, d'où un manque de recul de la communauté vis-à-vis de la méthode. La thèse relate la conception centrée valeur de Cocoon, un système d'information mobile et sensible au contexte. Elle apporte des contributions à la fois sur les plans conceptuel et méthodologique. D'un point de vue conceptuel, elle introduit la taxonomie PIPE (Personnelle, Impersonnelle, Pérenne, Éphémère) pour la caractérisation de l'information. En outre, elle montre que les systèmes existants ne couvrent pas PIPE : ils sont surtout focalisés sur les informations impersonnelles. Alors, la thèse propose le concept d'arbre de vie et Cocoon. D'un point de vue méthodologique, la thèse apporte une compréhension meilleure de la notion de valeur. En outre, elle fournit un retour d'expérience sur la CCV accompagné de remarques et recommandations pour des mises en oeuvres futures plus performantes. Enfin, elle propose un canevas pour la construction des cartes de valeur et une stratégie pour l'estimation de la valeur.The thesis deals with Worth Centered Design (WCD) introduced by Gilbert Cockton. The author also introduced a framework aimed to support the WCD operationalization. However, this framework has been operationalized only partially until now and by Gilbert Cockton himself. The thesis relates our WCD experience with Cocoon, a mobile and context-aware information system. The thesis contributions are both conceptual and methodological. From a conceptual point of view, we introduce the PIPE (Personal, Impersonal, Perennial, Ephemeral) taxonomy for information characterization and show that existing systems only partially covers the PIPE information space: they focus on impersonal information. This notice motivated us to propose the life tree concept and Cocoon. From a methodological point of view, we offer a feedback to the community on an interesting concept method as well as recommendations for more efficient operationalizations. In addition, we introduce a framework for worth maps construction and a strategy for worth assessment.SAVOIE-SCD - Bib.électronique (730659901) / SudocGRENOBLE1/INP-Bib.électronique (384210012) / SudocGRENOBLE2/3-Bib.électronique (384219901) / SudocSudocFranceF