Co-Designing Personas for User Experience and Engagement in Automation

The aim of this workshop is to engage in co-design of personas to explore the interplay of autonomous technologies with user experi ence and engagement. Automating a process that is embedded into people’s everyday lives and activities will surely impact their expe rience. In a time where there is strong push towards more and more automation in our daily life, the workshop will explore the value of co-design in bringing to the fore the opportunities and issues of such trend on users’ experiences and engagements in multiple con texts such as work, health, entertainment and learning. Through the co-design of personas in future scenarios of automation the work shop will concretely identify valuable automation design goals for user experience and engagement drawing on participants’ knowl edge from industry projects and academic research.Tree concrete outcomes from the workshop are the following:info:eu-repo/semantics/publishedVersio

Automation, skill requirements and labour-use strategies: high-wage and low-wage approaches to high-tech manufacturing in the automotive industry

In light of debates about advanced manufacturing and concepts like Industrie 4.0, this article compares labour‐use strategies in highly automated automotive supplier plants in a high‐wage country (Germany) and a low‐wage region (Central Eastern Europe). It shows considerable differences regarding skill requirements on the shop floor and the use of precarious employment contracts and examines three potential factors that explain them: national institutional frameworks, the power of employee representatives and the role of the plant within the companies and value chains. The analysis shows that the labour‐use strategies depend less on process technologies per se, but rather on the institutional framework and the role of the factory in the rollout and ramp‐up of new products and new process technologies. Such a role requires close cooperation between employees in the manufacturing areas and in product development, which in turn requires particularly high skills. The role of employee representatives in influencing labour‐use strategies proves less important. The article uses quantitative data from a survey of employee representatives, as well as qualitative data from in‐depth company case studies

Persona’s role in the design of future technologies by academics and practitioners

Automation and the introduction of Industry 4.0 interactive technologies have imposed novel challenges and burdens on academics and industrial practitioners. Developing systems for future workplaces need sufficient knowledge and understanding of the trends and technological developments and their viability from both industry and academic experts before introducing the general population. Utilizing co-design ideation workshops supported by various design tools can provide better ideation for designing future scenarios. We con-ducted a qualitative study to analyze academics’ and industrial practitioners’ points of view on persona as a design tool during a conference workshop. These participants empirically test the co-creation of personas and find conceptual differences between the groups in their tool use. We used pre and post-workshop surveys and workshop transcripts to code and clustered our findings. The conclusion is that the differences in academics’ and industrial practitioners’ perspectives and use of design tools for ideation are substantial but combined in a team can lead to designing positive experiences in future workplaces

Human Computer Interaction and Emerging Technologies

The INTERACT Conferences are an important platform for researchers and practitioners in the field of human-computer interaction (HCI) to showcase their work. They are organised biennially by the International Federation for Information Processing (IFIP) Technical Committee on Human–Computer Interaction (IFIP TC13), an international committee of 30 member national societies and nine Working Groups. INTERACT is truly international in its spirit and has attracted researchers from several countries and cultures. With an emphasis on inclusiveness, it works to lower the barriers that prevent people in developing countries from participating in conferences. As a multidisciplinary field, HCI requires interaction and discussion among diverse people with different interests and backgrounds. The 17th IFIP TC13 International Conference on Human-Computer Interaction (INTERACT 2019) took place during 2-6 September 2019 in Paphos, Cyprus. The conference was held at the Coral Beach Hotel Resort, and was co-sponsored by the Cyprus University of Technology and Tallinn University, in cooperation with ACM and ACM SIGCHI. This volume contains the Adjunct Proceedings to the 17th INTERACT Conference, comprising a series of selected papers from workshops, the Student Design Consortium and the Doctoral Consortium. The volume follows the INTERACT conference tradition of submitting adjunct papers after the main publication deadline, to be published by a University Press with a connection to the conference itself. In this case, both the Adjunct Proceedings Chair of the conference, Dr Usashi Chatterjee, and the lead Editor of this volume, Dr Fernando Loizides, work at Cardiff University which is the home of Cardiff University Press

Robo-ethics design approach for cultural heritage: Case study - Robotics for museum purpose

The thesis shows the study behind the design process and the realization of the robotic solution for museum purposes called Virgil. The research started with the literature review on museums management and the critic analysis of signi cant digital experiences in the museum eld. Then, it continues analyzing the museum and its relation with the territory and the cultural heritage. From this preliminary analysis stage, signi cant issue related to museum management analysis comes out: nowadays many museum areas are not accessible to visitors because of issues related to security or architectural barriers. Make explorable these areas is one of the important topics in the cultural debate related to the visiting experience. This rst stage gave the knowledge to develop the outlines which brought to the realization of an ef cient service design then realized following robot ethical design values. One of the pillars of the robot ethical design is the necessity to involve all the stakeholders in the early project phases, for this reason, the second stage of the research was the study of the empathic relations between museum and visitors. In this phase, facilitator factors of this relation are de ned and transformed into guidelines for the product system performances. To perform this stage, it has been necessary create a relation between all the stakeholders of the project, which are: Politecnico di Torino, Tim (Telecom Italia Mobile) JOL CRAB research laboratory and Terre dei Savoia which is the association in charge of the Racconiggi’s Castle, the context scenario of the research. The third stage of the research, provided the realization of a prototype of the robot, in this stage telepresence robot piloted the Museum Guide it is used to show, in real time, the inaccessible areas of the museum enriched with multimedia contents. This stage concludes with the nal test user, from the test session feedback analysis, many of people want to drive themselves the robot. To give an answer to user feedback an interactive game has been developed. The game is based both on the robot ability to be driven by the visitors and also on the capacity of the robot to be used as a platform for the digital telling. To be effective, the whole experience it has been designed and tested with the support of high school students, which are one of the categories less interested in the traditional museum visit. This experience wants to demonstrate that the conscious and ethical use of the robotic device is effectively competitive, in term of performances, with the other solutions of digital visit: because it allows a more interactive digital experience in addition to the satisfaction of the physical visit at the museum

Bit Bang 9: Entrepreneurship

This book is the 9th in the Bit Bang series of books produced as multidisciplinary teamwork exercises by doctoral students participating in the course Bit Bang 9: Entrepreneurship at Aalto University during the academic year 2016–2017. Working in teams, the students set out to answer questions related to entrepreneurship and to brainstorm radical scenarios of what the future could hold. This joint publication contains articles produced as teamwork assignments for the course

Intelligent Energy Management with IoT Framework in Smart Cities Using Intelligent Analysis: An Application of Machine Learning Methods for Complex Networks and Systems

Smart buildings are increasingly using Internet of Things (IoT)-based wireless sensing systems to reduce their energy consumption and environmental impact. As a result of their compact size and ability to sense, measure, and compute all electrical properties, Internet of Things devices have become increasingly important in our society. A major contribution of this study is the development of a comprehensive IoT-based framework for smart city energy management, incorporating multiple components of IoT architecture and framework. An IoT framework for intelligent energy management applications that employ intelligent analysis is an essential system component that collects and stores information. Additionally, it serves as a platform for the development of applications by other companies. Furthermore, we have studied intelligent energy management solutions based on intelligent mechanisms. The depletion of energy resources and the increase in energy demand have led to an increase in energy consumption and building maintenance. The data collected is used to monitor, control, and enhance the efficiency of the system

Bit Bang 7: Future of Energy

This book is the 7th in the Bit Bang series of books produced as multidisciplinary teamwork exercises by doctoral students participating in the course Bit Bang 7: Future of Energy at Aalto University during the academic year 2014–2015. The course aims at fostering teamwork and multidisciplinary collaboration, as well as providing participants with a global, futurecentric perspective on the energy sector. The growing global demand for energy and diminishing natural resources are driving the development of eco-efficient energy sources, new ways of doing business, and designing our living environment. Bit Bang 7 addresses the topic of energy sources and technologies from the perspective of their economic, environmental and social sustainability. The course elaborates on the interconnectedness of these phenomena, and links them to possible future scenarios, global megatrends and ethical considerations. Will we see disruptive changes in our energy future? Can we impact consumption patterns, ways of doing business, and our way of life? Are we creating a sustainable future for the generations to come? Working in teams, the students set out to answer questions related to the changing energy sector and to brainstorm radical scenarios of what the future could hold. This joint publication contains articles produced as teamwork assignments for the course, in which the students were encouraged to take novel and radical views on the future of energy. The Bit Bang series of courses is supported by the Multidisciplinary Institute of Digitalisation and Energy (MIDE). Previous Bit Bang publications are available from http:/mide.aalto.fi