Collaboration in Augmented Reality: How to establish coordination and joint attention?

Schnier C, Pitsch K, Dierker A, Hermann T. Collaboration in Augmented Reality: How to establish coordination and joint attention? In: Boedker S, Bouvin NO, Lutters W, Wulf V, Ciolfi L, eds. Proceedings of the 12th European Conference on Computer Supported Cooperative Work (ECSCW 2011). Springer-Verlag London; 2011: 405-416.We present an initial investigation from a semi-experimental setting, in which an HMD-based AR-system has been used for real-time collaboration in a task-oriented scenario (design of a museum exhibition). Analysis points out the specific conditions of interacting in an AR environment and focuses on one particular practical problem for the participants in coordinating their interaction: how to establish joint attention towards the same object or referent. Analysis allows insights into how the pair of users begins to familarize with the environment, the limitations and opportunities of the setting and how they establish new routines for e.g. solving the ʻjoint attentionʼ-problem

A conceptual model for the development of CSCW systems

Models and theories concerning cooperation have long been recognised as an important aid in the development of Computer Supported Cooperative Work (CSCW) systems. However, there is no consensus regarding the set of concepts and abstractions that should underlie such models and theories. Furthermore, common patterns are hard to discern in different models and theories. This paper analyses a number of existing models and theories, and proposes a generic conceptual framework based on the strengths and commonalities of these models. We analyse five different developments, viz., Coordination Theory, Activity Theory, Task Manager model, Action/Interaction Theory and Object-Oriented Activity Support model, to propose a generic model based on four key concepts common to these developments, viz. activity, actor, information and service

Groupware Technology and Software Reuse

Computer-Supported Cooperative Work (CSCW) is a research field concerned with the design and implementation of systems to support cooperative work. Such systems are usually called Groupware. Although Software Reusability (SR) is not commonly mentioned as an issue in the CSCW community, there are some obvious overlaps in design issues and methodologies.\ud In this paper I will argue that reusability issues are of particular importance to groupware technology and relate our experiences in this matte

Place-centred interaction design: situated participation and co-creation in places of heritage

This paper argues that the design of interactive installations for museums and other heritage sites should be concerned with understanding, supporting and augmenting visitors 19 lived experiences in context, thus their ability to actively participate in an exhibition. We use the concept of 18place 19 to refer to the physical environment as it is invested by the qualities of human experience, and to placemaking as the active process of connecting and relating to locations that become meaningful in our lives. We will discuss some of the limitations of existing heritage technologies in considering aspects of active place experience, and will argue how a place-sensitive approach can lead to successful interaction design whereby people establish meaningful and active connections at personal, cultural, social and physical levels to the places of heritage they experience

User-Oriented Authorization in Collaborative Environments

Access rights for collaborative systems tend to be rather complex, leading to difficulties in the presentation and manipulation of access policies at the user interface level. We confront a theoretical access rights model with the results of a field study which investigates how users specify access policies. Our findings suggest that our theoretical model addresses most of the issues raised by the field study, when the required functionality can be presented in an appropriate user interface

Developing a framework of common information space (CIS): grounded theory analysis of airport CIS

The notion of Common Information Space (CIS) has been proposed in the field of Computer Supported Cooperative Work (CSCW) as a conceptual framework for analyzing cooperative work processes. The area is still in its formative years and requires more research to contribute to its development. This paper presents findings from an investigation undertaken for such an endeavor. Three perceptions of CIS are presented, which are, CIS as a sociotechnical arrangement, dynamic arrangement, and dependency management arrangement. These have been derived from review of existing research contributing to CIS notion development and Grounded Theory analysis of collaborative work process in air traffic control setting. The findings presented in this paper provide a comprehensive and consolidated view of the notion development. The paper contributes to the ongoing discussion of CIS notion development by making theoretical as well as methodological contribution

Symbolic Activities in Virtual Spaces

This paper presents an approach to combine concepts ofsymbolic acting and virtual storytelling with the support ofcooperative processes. We will motivate why symboliclanguages are relevant in the social context of awarenessapplications. We will describe different symbolicpresentations and illustrate their application in three differentprototypes

KnowSe: Fostering user interaction context awareness

The CSCW area has recognized the concept of awareness as a critical issue to focus on (Schmidt et al., 2002) since “users who work together require adequate information about their environment” (Gross and Prinz, 2003). The environment of an individual encompasses her connections with other people, as well as with digital resources and actions (tasks or processes). If connections are not clear or hidden to the individual or to the group, the cost is a lack of awareness in the organization (McArthur and Bruza, 2003), which not only leads to inefficient cooperation but can even prevent it from being started. Unveiling the relations between persons, topics, tasks and processes to computer workers facilitates cooperative work by increasing the awareness of the personal social networks and the role of an individual in the organization, a project, or a group. These connections can be created and modeled manually but a better approach is to develop semi-automatic or even automatic tools to create and share them (McArthur and Bruza, 2003). Based on emails, McArthur and Bruza (2003) have computed such kind of connections, and suggest using more global corpora as well as taking into account dynamic ones

Workplace Surfaces as Resource for Social Interactions

Space and spatial arrangements play an important role in our everyday social interactions. The way we use and manage our surrounding space is not coincidental, on the contrary, it reflects the way we think, plan and act. Within collaborative contexts, its ability to support social activities makes space an important component of human cognition in the post-cognitive era. As technology designers, we can learn a lot by rigorously understanding the role of space for the purpose of designing collaborative systems. In this paper, we describe an ethnographic study on the use of workplace surfaces in design studios. We introduce the idea of artful surfaces. Artful surfaces are full of informative, inspirational and creative artefacts that help designers accomplish their everyday design practices. The way these surfaces are created and used could provide information about how designers work. Using examples from our fieldwork, we show that artful surfaces have both functional and inspirational characteristics. We indentify four types of artful surfaces: personal, shared, project-specific and live surfaces. We believe that a greater insight into how these artful surfaces are created and used could lead to better design of novel display technologies to support designers' everyday work