Espoused Organizational Culture Traits and Internet Technology Adoption

The Technology Acceptance Model, popularly known as the TAM, has been widely used in the information systems literature to explain individual adoption of information technology. In the late 1990’s, and the early part of this century, a number of studies either extended the model by identifying antecedents to technology acceptance or have replicated and validated the model. An aspect that has captured the interest of information systems researchers is the role of culture in the acceptance, adoption, and diffusion. We examine the role of espoused organizational culture traits in technology acceptance, adoption and diffusion, that is, we consider organizational cultural values to be antecedents of TAM. We empirically test this model in an e-government setting in a developing country and report on our findings

Organizational and Team Culture as Antecedents of Protection Motivation Among IT Employees

The rapid development of technology and information systems has led to higher information security-related issues in an organization. The age of remote working (i.e., telecommuting) has further increased information security related incidents that need to be adequately addressed. This paper extends the protection motivation theory by drawing insights from organizational and institutional theory literature to examine how organizational culture and subcultures such as team culture impact information security compliance. The primary objective of this study is to understand the impact of the dimensions of organizational culture and team culture on employees’ perceived threats and coping motivation associated with information security compliance. The study applied structural equation modeling to analyze survey responses of 341 IT employees in the United States. The result of the study indicates that both organization and team culture impacts employees’ perception to appraise threat and coping, which in turn impacts behavioral intention to comply with information security policies. The findings of this study con- tribute to the information security compliance research by demonstrating the importance of developing an information security culture within an organization and its subgroups

How Espoused Culture Influences Misuse Intention: A Micro-Institutional Theory Perspective

Following Willson and Warkentin’s [42] call for understanding the interaction between employees and the organization in the context of computer abuse, this paper investigates the effect of espoused institutional pressure on misuse intention in South Korea. In addition, we hypothesize the effect of culture in the form of self-construal, power distance and Confucian dynamism on users’ perceptions of organizational coercive, normative and mimetic pressures. We collected 232 usable surveys. Since the sample was mostly a convenience sample, the response rate was close to a 100%. Our analysis found that coercive pressure has no effect on misuse intention, while normative pressures has significant deterring effect and mimetic has significant motivating effect on misuse intention. As to culture, self-construal had the strongest effect on institutional pressure and subsequently on misuse intention

The Role of Espoused National Cultural Values in Cross-National Cultural IS Studies

Hofstede’s work on national culture has been extensively used in cross-national studies in the information systems discipline. In particular, many cross-national cultural researchers have used Hofstede’s cultural index. This study argues that espoused national cultural values should be measured when the unit of analysis of the cross-national cultural study is the individual. This study reviews cross-national studies published in eight IS journals and examines both cross-national studies and cross-national cultural studies. After that, this work provides rationales of why espoused national cultural values should be measured. Finally, we conclude that espoused national culture is more appropriate for individual behavior research

CIO herds and user gangs in the adoption of open source software

Open Source Software (OSS) has received wide attention from the research community, analyzing both the innovation process of software development by distributed and unrelated teams, and the market dynamics at play between "free" and proprietary software. Up until now, OSS adoption has been irregular, although it seems to be breaking the dominance of existing players in some market segments. In this paper, we contend that due to the particularities of its development process, traditional ways of explaining IT adoption -rational decision making, technology diffusion models, and the psychology of the decision maker- are insufficient to explain the case of OSS diffusion. We believe that the existence of a strong and diffused development community leads to a new role of the user community, as both are intertwined. In addition, new concerns for social corporate responsibility and welfare create a new context, in which "user gangs" may exert some degrees of pressure on the IT decision maker. By analyzing some significant cases we depict under what conditions significant OSS adoption may unfold, showing that in two of the cases studied user gangs play a significant role. The resulting preliminary framework will inform future work, in which we aim at validating the emerging insights gained in this research.Open source software; IT adoption; user communities; CIO herding;

Corporate Culture Implications on DAM Implementation Success in the Greeting Card Industry

Digital Asset Management (DAM) has become a necessary concern with the growing number of files used in the graphics industry. Organization, storage, filing, and dynamic distribution of electronic mediums is becoming increasingly more important. The ROI for DAM systems comes from time savings, expanding product offerings via the web, and organization. For testing purposes, the greeting card industry was chosen because of its need for various images across several platforms. The research started by selecting several companies in the greeting card industry to analyze their competence with DAM. From these companies, four were selected and categorized according to size and their level of transition with a DAM initiative. Two small companies and two large companies were chosen on the basis of their financial strength, as well as their employee count. One small company and one large company were selected because their DAM initiative was more advanced than were the other two companies\u27 From this information, a grid showing those large and small companies with their varying degrees of success with a DAM implementation was developed. Next, structured interviews were administered to determine the levels of success with DAM, as well as to investigate and to characterize cultural traits inherent in each organization. Data was compiled from the interviews and analyzed to determine any links between corporate culture and DAM success in both large and small greeting card organizations. The objective of the research is to determine traits inherent in both small and large companies that contribute to successful DAM implementation. In conclusion, communication across various business units and silos within the company was very important. Also, early technology adopters had greater success than those waiting to follow marketplace trends. Specific reuse trends were found to be relevant in successfully implementing DAM. Finally, organizational structures with hierarchy in administrative areas while remaining fluid in technology sectors had greater success with DAM initiatives

The Effect of Espoused Culture on Acceptance of Online Tax Filing Services in an Emerging Economy

This paper investigates the impact of espoused national culture on the individuals’ acceptance of online tax filing services in an emerging economy. This study integrates the Theory of Planned Behavior and incorporates the impact of taxpayers’ trust and skepticism on their intentions to adopt online tax filing. This paper studies the moderating effect of espoused national culture on tax payers’ intentions to e-file taxes using either government or private vendor tax filing portals. Our results indicate that higher subjective norm, positive attitude, higher perceived behavioral control, and higher perceived trust are linked to higher intentions of adopting online tax filing

Three Research Essays on the Effects of Culture Across IT Diffusion Within Social Networks, Organizations, and Hospitals

This dissertation focuses on two research streams: IT diffusion and culture, and each can be examined in various contexts. Specifically, this study investigates IT diffusion through online social network use, knowledge sharing towards the general organizational information systems, and hospital information systems usage. In terms of culture, espoused national cultural values, IT occupational subculture, and organizational cultural variables are examined in the following essays. Essay1: Espoused National Cultural Values and Online Social Network Use: Towards an Extension of UTAUT Prior research has developed a number of models for examining the acceptance and use of technology. This paper extends the unified theory of acceptance and use of technology (UTAUT) beyond the established demographic and contextual variables. Building upon research from social psychology and technology adoption, our proposed model incorporated three constructs into UTAUT: information privacy concerns, hedonic motivation, and relationship expectancy. Motivated by research where individual differences were shown to moderate the relationships of the UTAUT model, this paper investigated the effect of espoused national culture values on social network adoption. Integrating these findings into UTAUT, we formulated a model to examine the individual use of social network sites. Using data from 379 respondents, the model explained over seventy percent of the variance in intentions to use online social networks. Overall, all hypotheses were supported. The findings from this research generated both theoretical and practical implications. Essay2: Development and Testing of a Scale to Measure the Effect of IT Occupational Subculture on Knowledge Sharing within Organization Personnel Based on an existing conceptual framework in culture, this study developed a scale to measure IT occupational subculture. The relationship between the occupational subculture of information technology personnel and knowledge sharing in organizations was investigated. It was suggested that knowledge sharing among IT personnel and business end-users was positively affected by some elements of IT occupational subculture. Overtime, IT occupational subculture is positively affected by knowledge sharing among IT personnel and business end-users. Drawing upon cross-cultural psychology, the study presented one possible approach through which occupational subculture manifests at the organizational level of analysis and impacts the knowledge sharing process. In doing so, behaviors related to knowledge sharing and IT diffusion at the organizational level were better understood beyond the limitations of previous IT diffusion studies. Essay3: Differentiating Eustress from Distress: An Examination of Stress Associated with HIS Use across Organizational Culture An interesting but not yet investigated research issue is why some users complain that they are tired of using information systems while some other users actively embrace the use of such systems in their daily routine, and that this taste and associated behavior varies from person to person. Based on the job demands-resources (JD-R) model, a framework was developed to explore the antecedents of distress (negative stress) and eustress (positive stress). This study was based within the context of using hospital information systems (HIS) and we investigated two different psychological processes that played a role in the development of HIS-use strain and motivation. Additionally, espoused organizational cultural values were found to be antecedents of perceived HIS-enabled job resources (literacy support, technical support provision, technology involvement facilitation, and innovation support). While HIS-enabled job resources were positively related to eustress, HIS-enabled job demands (HIS-complexity, HIS-overload, and HIS-uncertainty) were positively related to distress. Furthermore, HIS-enabled job resource (literacy support) was found to buffer the intensity and outcome of HIS-enabled use demands - distress

A Theoretical Model of Nomadic Culture: Assumptions, Values, Artifacts, and the Impact on Employee Job Satisfaction

The model of an anytime-anywhere workforce is changing the landscape of business today. Increasingly employees are being emancipated from their traditional offices by the widespread infiltration of technologies that facilitate this model. The question is, how can we characterize the culture developing in support of these new ways of working and how can they be cultivated? Understanding this “ nomadic culture ” is critical to both researchers and practitioners. Due to the newness of these technologies and the speed of their integration into today’s work practices, prior research lends little direction in understanding this developing culture. This research contributes by proposing and validating a multidimensional model of nomadic culture. The model describes nomadic culture in terms of three levels: underlying assumptions, espoused values, and artifacts. Each level is then described more specifically by eight measurable nomadic culture sub-constructs. Using the Structural Equation Modeling technique, proposed relationships among the sub-constructs are tested along with the effect of organizational support for nomadic behaviors on employee job satisfaction. Significant support for the model was found in data collected from 203 working IT professionals from a wide variety of organizations. Suggestions for future research as well as implications for practice are provided