Digital change management in healthcare organizations: Insights from performance context

The pressure is intense in organizations to change on digital technologies triggering tools to provide competitive on customer demanding needs. The need to have, in an organization, the appropriate infrastructures for its collection, storage, processing and distribution means that an appreciable portion of the efforts of institutions and / or organizations in terms of human and financial resources. In addition to this effort, there is the organizational change that is now a nowadays concept in organizations. The primary goal of this research is to understand how digital transformation can influence the performance of healthcare organizations. The theoretical contribution of this study is to provide inputs and identify variables to lead information about the research of change management, and then particularly in change management associated to digitalization.info:eu-repo/semantics/acceptedVersio

Alignment Framework in Enterprise Architecture Development

The challenge of business-IT alignment, the increasing complexity of organizations’ operations and supporting organization transformation are the main drivers for organizations to adopt Enterprise Architecture (EA) concept. Despite the rapid interest in the EA, organizations are facing challenge to realize organizational value out of it. This challenge can be rooted to the lack of the stakeholders needs and concerns consideration in the final developed architecture which result in low utilization or no acceptance of EA. The enterprise architects and the stakeholders are the main players in the development phase of EA. Literature highlighted the need of alignment framework that can support the enterprise architects to align the development of EA with the stakeholders’ expectations. Furthermore, there is a scarcity of academic studies that shed the light on the alignment between the enterprise architects and the stakeholders during the development of EA. Hence, the purpose of this study is to develop a framework that supports the alignment between the enterprise architects and the stakeholders in EA development to ensure a mutual understanding and agreement. The study is guided by the interpretive paradigm to address the research gap through the utilization of a qualitative methodology. The research is using the case study approach to build in-depth understanding of the relationship between the enterprise architects and stakeholders in EA development. The understanding from Multiple Perspectives Theory is used to develop the initial research model to provide initial guidance in data collection and analysis. Currently, the research is at the analysis stage of case study data. The developed framework is expected to support the practitioners in the EA development by uncovering the factors influencing the alignment between the enterprise architects and the stakeholders during the development process. Additionally, the study is building a comprehensive understanding on how the enterprise architects consider the stakeholders needs and concerns in the development of EA

Preliminary Study of Malaysian Public Sector (MPS) Transformation Readiness through Enterprise Architecture (EA) Establishment

Enterprise Architecture (EA) is a holistic approach that not only limited to Information Technology (IT) but also align with the business. EA is not just a tool to be used in a financially competitive world; it is a tool that can help to improve the efficiency of organisation and serves as an instrument for exposing the need for transformation. Consequently, interest in EA in the public sector is increasing in receiving attention. However, to success in EA practices in an organisation yet a concern. The primary aim of this research is to explore the readiness factors that influence the successful EA establishment in Malaysian Public Sector (MPS). Using qualitative approach, the exploration has been made through systematic review and semi-structured interview in with EA experts and practitioners. The data from purposeful and emergent sampling strategies have been analysed using Deductive Qualitative Analysis (DQA). The findings highlighted 17 readiness factors that can be categorised into four main s elements which are Enterprise Environment, Process, People and Technology. In the future, these readiness factors will be analysed on its suitability to be set of readiness assessment criteria towards successful EA establishment in MPS

A Framework for Classification of the Data and Information Quality Literature and Preliminart Results (1996-2007)

The value of management decisions, the security of our nation, and the very foundations of our business integrity are all dependent on the quality of data and information. However, the quality of the data and information is dependent on how that data or information will be used. This paper proposes a theory of data quality based on the five principles defined by J. M. Juran for product and service quality and extends Wang et al’s 1995 framework for data quality research. It then examines the data and information quality literature from journals within the context of this framework

From Enterprise Architecture Management to Organizational Agility: The Mediating Role of IT Capabilities

Enterprise architecture (EA) has claimed to provide several benefits for organizations including improving organizational agility. Becoming more agile is an essential capability for organizations and a necessity to respond to the rapidly changing environment. The way these EA benefits are established is seen as complex and involves interconnections of multiple organizational facets. However, currently, there is a lack of empirical studies on EA and how it contributes to benefit realization. Moreover, empirically validated work on EA processes is even more scarce. This research addresses this gap and investigates the effect of an EA management approach on organizational agility. A conceptual model was developed proposing a mediation effect of IT capabilities on the relationship between enterprise architecture management and agility. A survey was performed among key EA stakeholders. Based on a sample of 110 responses, a partial least squares structural equation modeling analysis was performed to test the mediation model. The results indicate that the effect of enterprise architecture management on organizational agility is indeed mediated by IT capabilities. Finally, the present study discusses the implications of this research and provides suggestions for future research

How EA-Driven Dynamic Capabilities Enable Agility: The Mediating Role of Digital Project Benefits

As the modern business environment is highly volatile and demanding, orchestrating all business and IT components and capabilities are crucial. Firms use enterprise architecture (EA) for this purpose. However, it is currently by no means clear how EA-driven firm capabilities facilitate becoming agile. When firms are agile, they can recombine digital resources to change the business practice while also coping with uncertainty and recovering rapidly from disruption through innovative digital technologies. This study embraces the dynamic capability view (DCV), develops a model, and validates the associated hypotheses using cross-sectional data from 177 firms using a Partial Least Squares approach. The outcomes show that EA-driven dynamic capabilities are a crucial antecedent of digital project benefits. In turn, these benefits positively enhance agility. The findings shed light on becoming agile, and this study providing insights and guidance on achieving the EA-driven benefits

Research Perspective in Enterprise Architecture

The challenges of aligning IT with business triggered the attention towards Enterprise Architecture (EA). Despite the increase interest of academic scholars in EA, there is scarcity of studies that provide an up to date comprehensive research perspective view. The purpose of this study is to examine the research methodologies and theories utilized in EA studies from 2010 to 2016. The study employed Systematic Literature Review (SLR) as method to explore and analyze the literature of EA. The study revealed the research approaches and data collection methods utilized in EA. It shows that case study approach and interviews are the highly used compared to other research approaches and data collection instruments. Furthermore, it pointed out the low employment of theories in EA studies. The study is contributing to the body of knowledge by providing a foundation for novice researchers in the area of EA through detailed discussions of research methodologies and theories which are expected to support them in designing future studies

Survey Paper tentang Enterprise Architecture di Sektor Publik

Saat ini, ketika organisasi menghadapi transformasi konstan, mereka harus menyesuaikan strategi dan aktivitas mereka dengan cepat. Situasi ini melibatkan transformasi bisnis yang berkelanjutan. Namun, mengelola transformasi semacam itu bisa menjadi tugas yang menakutkan karena kompleksitas yang penting dalam organisasi. Oleh karena itu, organisasi dapat menggunakan Enterprise Architecture (EA) untuk membantu membimbing mereka dalam mengatasi kompleksitas dan mencapai tujuan transformasi mereka. Tujuan penelitian ini memberikan kontribusi jenis umum EA, seperti definisi, komponen, manfaat, kerangka kerja, dan hambatan penggunaan EA. Hasil studi tersebut diharapkan dapat memberikan gambaran dan tolak ukur dalam merencanakan dan mengembangkan EA yang sukses, terutama di sektor publik yang penting untuk efektivitas dan efisiensi layanan yang dibutuhkan