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Improving School Improvement
PREFACEIn opening this volume, you might be thinking:Is another book on school improvement really needed?Clearly our answer is yes. Our analyses of prevailing school improvement legislation, planning, and literature indicates fundamental deficiencies, especially with respect to enhancing equity of opportunity and closing the achievement gap.Here is what our work uniquely brings to policy and planning tables:(1) An expanded framework for school improvement – We highlight that moving from a two- to a three-component policy and practice framework is essential for closing the opportunity and achievement gaps. (That is, expanding from focusing primarily on instruction and management/government concerns by establishing a third primary component to improve how schools address barriers to learning and teaching.)(2) An emphasis on integrating a deep understanding of motivation – We underscore that concerns about engagement, management of behavior, school climate, equity of opportunity, and student outcomes require an up-to-date grasp of motivation and especially intrinsic motivation.(3) Clarification of the nature and scope of personalized teaching – We define personalization as the process of matching learner motivation and capabilities and stress that it is the learner's perception that determines whether the match is a good one.(4) A reframing of remediation and special education – We formulate these processes as personalized special assistance that is applied in and out of classrooms and practiced in a sequential and hierarchical manner.(5) A prototype for transforming student and learning supports – We provide a framework for a unified, comprehensive, and equitable system designed to address barriers to learning and teaching and re-engage disconnected students and families.(6) A reworking of the leadership structure for whole school improvement --We outline how the operational infrastructure can and must be realigned in keeping with a three component school improvement framework.(7) A systemic approach to enhancing school-community collaboration – We delineate a leadership role for schools in outreaching to communities in order to work on shared concerns through a formal collaborative operational infrastructure that enables weaving together resources to advance the work.(8) An expanded framework for school accountability – We reframe school accountability to ensure a balanced approach that accounts for a shift to a three component school improvement policy.(9) Guidance for substantive, scalable, and sustainable systemic changes –We frame mechanisms and discuss lessons learned related to facilitating fundamental systemic changes and replicating and sustaining them across a district.The frameworks and practices presented are based on our many years of work in schools and from efforts to enhance school-community collaboration. We incorporate insights from various theories and the large body of relevant research and from lessons learned and shared by many school leaders and staff who strive everyday to do their best for children.Our emphasis on new directions in no way is meant to demean current efforts. We know that the demands placed on those working in schools go well beyond what anyone should be asked to do. Given the current working conditions in many schools, our intent is to help make the hard work generate better results. To this end, we highlight new directions and systemic pathways for improving school outcomes.Some of what we propose is difficult to accomplish. Hopefully, the fact that there are schools, districts, and state agencies already trailblazing the way will engender a sense of hope and encouragement to those committed to innovation.It will be obvious that our work owes much to many. We are especially grateful to those who are pioneering major systemic changes across the country. These leaders and so many in the field have generously offered their insights and wisdom. And, of course, we are indebted to hundreds of scholars whose research and writing is a shared treasure. As always, we take this opportunity to thank Perry Nelson and the host of graduate and undergraduate students at UCLA who contribute so much to our work each day, and to the many young people and their families who continue to teach us all.Respectfully submitted for your consideration,Howard Adelman & Linda Taylo
Enhancing the Digital Backchannel Backstage on the Basis of a Formative User Study
Contemporary higher education with its large audiences suffers from passivity of students. Enhancing the classroom with a digital backchannel can contribute to establishing and fostering active participation of and collaboration among students in the lecture. Therefore, we conceived the digital backchannel Backstage specifically tailored for the use in large classes. At an early phase of development we tested its core functionalities in a small-scale user study. The aim of the study was to gain first impressions of its adoption, and also to form a basis for further steps in the conception of Backstage. Regarding adoption we particularly focused on how Backstage influences the participants' questioning behavior, a salient aspect in learning. We observed that during the study much more questions were uttered on Backstage than being asked without backchannel support. Regarding the further development of Backstage we capitalized on the participants' usability feedback. The key of the refinement is the integration of presentation slides in Backstage, which leads to an interesting reconsideration of the user interactions of Backstage
The Implications of Applying Total Quality Management (TQM) On E-Learning in Egypt. “Suggested E-Learning Service Quality Model”
Egypt is seeking to accelerate comprehensive and sustainable development and to achieve higher growth rates for the interest of all classes and categories of society. According to what was published in 1/7/2013 by the public association for adult education AEA at the information and decision support centre in Egypt; 14.9% of population in age between 15 and 35 years old are illiterate. Here, we have to ask:" How a society where 14.9% of its young working power is illiterate can execute the mentioned adopted strategy of development?!"The Egyptian young working power is poor educated due to the bad education system ranking 131 out of 144 in the world. There is a need for a good High Educational system, affordable to those who does not have the opportunity to leave there jobs, from where they gain to live, in order to have a good education to improve their social life, and help them being part of the required development. Making benefit from the technological revolution and the excitement and passion of using it, can give the chance to offer an E-learning service through which a human development could be achieved. Then, strategies could be well adopted to improve society. In Organizations; Total Quality Management (TQM) has become most widely used management acronym and is considered as the buzz word in the management practices, keeping an eye on details. TQM is mainly concerned with continuous improvement in all work, from high level strategic planning and decision-making, to detailed execution of work elements on the shop floor. On the other hand, Enterprises find ways to set themselves apart in the hyper-competitive global marketplace by applying e-service. E-Service may provide the greatest return on investment (ROI) and sets the foundation for adding and integrating other E-Business functionality in the future. Customers can achieve the service through web page without a need to any help or support at any time. E-service and Total quality management (TQM) seek for same goals, but from different perspectives. Now, what if an organisation offers an E-service while applying Total quality management (TQM)? Hoping to achieve a good affordable High educational E-learning system, it was decided to study “The Implications of applying TQM on E-Learning in Egypt”. This is for the great impact of the E- learning quality on the education as main national issue in Egypt. E-Learning was implemented in the near past few years, through limited programs in national Universities, and the Egyptian E-learning University established in 2009. The Quality management were also taken as essential of management in the higher educational institutes there. This research take a track to suggest Total Quality management Model to improve E-learning service offered in one of the Higher Educational Institutes in Egypt. The suggested e-learning Model emphasize that the eight elements of TQM were engaged in the Baldrige criteria framework. Quality Function Deployment (QFD) the main tool of evaluation of all the processes. The Idea of this model is to use Quality function Deployment (QFD) to translate and plan the‖ voice of the customer‖ into the quality characteristique of the service before enter the market. QFD analyse the client‘s requirements,define how each requirement will be satisfied by the service,organize the needs,illustrate the relationship between the requirement of the customer in the market and the needs to fullfil them. The result will be transmitted to the leadership Management,who will deploy the quality ,and apply the eight Total Quality Management Principles going through the seven categories of the Baldrige Criteria. The result of all the model phases shall affect the learner through the afforded high quality E-learning service. The high qualified personnel educated through the high quality E-learning system, will affect the social culture and environment from where comes the ―voice of cutomer‖, to be analyzed through the QFD, to the leadership management, and the improvement cycle continue.The suggested E-learning service Quality Model represents required emerged recognised set of procedures for validation of quality framework
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