Experiences in Integrated Multi-Domain Service Management

Increased competition, complex service provision chains and integrated service offerings require effective techniques for the rapid integration of telecommunications services and management systems over multiple organisational domains. This paper presents some of the results of practical development work in this area, detailing the technologies and standards used, the architectural approach taken and the application of this approach to specific services. This work covers the integration of multimedia services, broadband networks, service management and network management, though the detailed examples given focus specifically on the integration of services and service management

Multi-service management in a multi-provider environment

As the spread of digital networks makes access to data communications globally available, the interest of communication service providers is switching away from the provision of these bearer networks and towards the provision of the value added services that will operate over them. At the same time the liberalisation of telecommunication markets is precipitating a dramatic change in the profile of communication service providers. In this complex telecommunications markets the open management, not only of the networks, but of the services themselves will become increasingly important. The large number and diversity of roles of the market players makes the management of inter-organisational relationships fundamentally important to the management of services. The ITU's series of recommendations on the telecommunication management network (TMN) provides a basis for inter-domain management, however, this and other standards have so far concentrated on the management of individual network components and of networks operated by single organisations. This paper provides an initial example of how the management of multiple services in a complex multi-player market can be modelled using TMN techniques for implementation on existing management platforms. The paper begins by briefly outlining current work in this field before describing aspects of this multi-player multi-service management problem and how they can be modelled and implemented in a real system

The Impact of the Internet on Telecommunication Architectures

The ever-growing popularity of the Internet is dramatically changing the landscape of the communications market place. The two separate worlds of the Internet and Telecommunications are converging. The respective advantages of the two environments are being integrated to fulfill the promise of the information super-highways. In this paper, we examine the impact of the Internet on the main telecommunication architectures, namely the IN, the TMN and TINA. There are two new tendencies for implementing telephony services in combination with the Internet: running part of the control sys tem over the Internet, or conveying both the user data and the control information over the Internet. We examine these two trends, and elaborate on possible ways of salvaging the best parts of the work achieved by the TINA-Consortium in the Internet context

Telecommunication Services Engineering- Definitions, Architectures and Tools

This paper introduces telecommunication services engineering through a definition of services, of network architectures that run services, and of methods, techniques and tools used to develop services. We emphasize the Intelligent Network (IN), the Telecommunication Management Network (TMN) and TINA architecture

Towards Automated Network Configuration Management

Modern networks are designed to satisfy a wide variety of competing goals related to network operation requirements such as reachability, security, performance, reliability and availability. These high level goals are realized through a complex chain of low level configuration commands performed on network devices. As networks become larger, more complex and more heterogeneous, human errors become the most significant threat to network operation and the main cause of network outage. In addition, the gap between high-level requirements and low-level configuration data is continuously increasing and difficult to close. Although many solutions have been introduced to reduce the complexity of configuration management, network changes, in most cases, are still manually performed via low--level command line interfaces (CLIs). The Internet Engineering Task Force (IETF) has introduced NETwork CONFiguration (NETCONF) protocol along with its associated data--modeling language, YANG, that significantly reduce network configuration complexity. However, NETCONF is limited to the interaction between managers and agents, and it has weak support for compliance to high-level management functionalities. We design and develop a network configuration management system called AutoConf that addresses the aforementioned problems. AutoConf is a distributed system that manages, validates, and automates the configuration of IP networks. We propose a new framework to augment NETCONF/YANG framework. This framework includes a Configuration Semantic Model (CSM), which provides a formal representation of domain knowledge needed to deploy a successful management system. Along with CSM, we develop a domain--specific language called Structured Configuration language to specify configuration tasks as well as high--level requirements. CSM/SCL together with NETCONF/YANG makes a powerful management system that supports network--wide configuration. AutoConf supports two levels of verifications: consistency verification and behavioral verification. We apply a set of logical formalizations to verifying the consistency and dependency of configuration parameters. In behavioral verification, we present a set of formal models and algorithms based on Binary Decision Diagram (BDD) to capture the behaviors of forwarding control lists that are deployed in firewalls, routers, and NAT devices. We also adopt an enhanced version of Dyna-Q algorithm to support dynamic adaptation of network configuration in response to changes occurred during network operation. This adaptation approach maintains a coherent relationship between high level requirements and low level device configuration. We evaluate AutoConf by running several configuration scenarios such as interface configuration, RIP configuration, OSPF configuration and MPLS configuration. We also evaluate AutoConf by running several simulation models to demonstrate the effectiveness and the scalability of handling large-scale networks

A review of personal communications services

This article can be accessed from the link below - Copyright @ 2009 Nova Science Publishers, LtdPCS is an acronym for Personal Communications Service. PCS has two layers of meaning. At the low layer, from the technical perspective, PCS is a 2G mobile communication technology operating at the 1900 MHz frequency range. At the upper layer, PCS is often used as an umbrella term that includes various wireless access and personal mobility services with the ultimate goal of enabling users to freely communicate with anyone at anytime and anywhere according to their demand. Ubiquitous PCS can be implemented by integrating the wireless and wireline systems on the basis of intelligent network (IN), which provides network functions of terminal and personal mobility. In this chapter, we focus on various aspects of PCS except location management. First we describe the motivation and technological evolution for personal communications. Then we introduce three key issues related to PCS: spectrum allocation, mobility, and standardization efforts. Since PCS involves several different communication technologies, we introduce its heterogeneous and distributed system architecture. IN is also described in detail because it plays a critical role in the development of PCS. Finally, we introduce the application of PCS and its deployment status since the mid-term of 1990’s.This work was supported in part by the National Natural Science Foundation of China under Grant No. 60673159 and 70671020; the National High-Tech Research and Development Plan of China under Grant No. 2006AA01Z214, and the Engineering and Physical Sciences Research Council (EPSRC) of UK under Grant EP/E060722/1

A Generic Network and System Management Framework

Networks and distributed systems have formed the basis of an ongoing communications revolution that has led to the genesis of a wide variety of services. The constantly increasing size and complexity of these systems does not come without problems. In some organisations, the deployment of Information Technology has reached a state where the benefits from downsizing and rightsizing by adding new services are undermined by the effort required to keep the system running. Management of networks and distributed systems in general has a straightforward goal: to provide a productive environment in which work can be performed effectively. The work required for management should be a small fraction of the total effort. Most IT systems are still managed in an ad hoc style without any carefully elaborated plan. In such an environment the success of management decisions depends totally on the qualification and knowledge of the administrator. The thesis provides an analysis of the state of the art in the area of Network and System Management and identifies the key requirements that must be addressed for the provisioning of Integrated Management Services. These include the integration of the different management related aspects (i.e. integration of heterogeneous Network, System and Service Management). The thesis then proposes a new framework, INSMware, for the provision of Management Services. It provides a fundamental basis for the realisation of a new approach to Network and System Management. It is argued that Management Systems can be derived from a set of pre-fabricated and reusable Building Blocks that break up the required functionality into a number of separate entities rather than being developed from scratch. It proposes a high-level logical model in order to accommodate the range of requirements and environments applicable to Integrated Network and System Management that can be used as a reference model. A development methodology is introduced that reflects principles of the proposed approach, and provides guidelines to structure the analysis, design and implementation phases of a management system. The INSMware approach can further be combined with the componentware paradigm for the implementation of the management system. Based on these principles, a prototype for the management of SNMP systems has been implemented using industry standard middleware technologies. It is argued that development of a management system based on Componentware principles can offer a number of benefits. INSMware Components may be re-used and system solutions will become more modular and thereby easier to construct and maintain

Operational support systems for satellite communications

The role of satellite communications is changing from providing bandwidth linking network operators interconnections towards providing IP enabled communications to end users. This migration from few high-value routes towards many low-value routes means that integration and automation of processes with terrestrial networks becomes critical in driving down unit costs. Integration and automation is necessary on all planes: user, control and management. In satellite communications, management aspects, underpinned by Operational Support Systems (OSS) have received the least research attention, making this a valuable topic for study. In most areas, OSS for satellite systems are similar to other domains. However there are some notable areas of difference which have been the focus of this research. The eTOM business framework, developed by the TMF, has been used to highlight aspects of OSS unique to satellite. Since satellite capacity represents the highest operational cost of a satellite route, effective management while minimising the overhead traffic is critical. The transmission of IP packets is assumed and the real-time measurement of QoS parameters such as packet delay and loss emerged as the most important differences. A number of approaches to QoS measurement are feasible, however the use of trace packets is most promising especially for high network loads. An experiment compares the results from simulations, mathematical models and from a test network, using Poisson and self-similar traffic flows. The relationship between measurement accuracy and trace packet intensity is explored and the measurement response time to steps in traffic load is estimated. It is discovered that measurement accuracy improves as the queue load increases, in contrast to alternative approaches such as sampling of user packets. The response time to steps depends upon the degree of self-similarity and is generally longer than the times recommended by standards. A pragmatic approach to management of different modes is proposed where the measurement method is changed depending on the load