MEPs online: Understanding communication strategies for remote representatives

This article explores the use of the Internet by Members of the European Parliament (MEPs), assessing the adoption of online communication as well as its strategic uses. In particular we analysed the websites, weblogs and social networking site profiles of all MEPs who linked to an online presence from the European parliament homepage, a total of 440 MEPs representing all 27 member nations. Through a thorough analysis of the content using a scheme designed to record the presence and functionality of 103 specific features and tools and recency of updates, we assess how MEPs use the Internet to connect with a range of audiences; from journalists to loyal supporters. We find MEPs embracing a range of features which would be appealing to a wide range of different visitors. There is a minor generational divide among MEPs based both on their age and the length of time their country has been a member of the European Union. However overall we suggest there is an ebb and flow of innovation within the online political communication of these parliamentarians

Glu: An Online Type 1 Diabetes Information Community

This research paper examines the online health community Glu (MyGlu.org), a type 1 diabetes social media site. Type 1 diabetes is a chronic medical condition that requires constant and specialized medical attention. Online health communities like Glu, are an important part of maintaining a healthy lifestyle for many of its members. This study discusses the composition of this information community, the motivations of its members, and the benefits members gain through their participation. It describes the major characteristics of the community and focuses on the information needs of type 1 diabetics. It concludes with reflections on how libraries and LIS professionals can better serve the information needs of health communities like Glu and accommodate their needs in the physical space of the library

CoolBeans: Using Technology to Encourage Real-World Informal Interaction

Informal interaction is considered an important part of the work ethic and process in business and academia. We found that the new facilities for a computer science department at the University of Southampton were not conducive to this, and designed a technology-based solution to improve social awareness and encourage interaction using a presence-aware application and web interface. Users could use the system to find out who was taking a break and to invite others to do so. Initial results suggest that the project both encouraged social activity and became a popular fixture in the area on which efforts were focused

Teaching and learning in live online classrooms

Online presence of information and services is pervasive. Teaching and learning are no exception. Courseware management systems play an important role in enhancing instructional delivery for either traditional day, full-time students or non-traditional evening, party-time adult learners enrolled in online programs. While online course management tools are with no doubt practical, they limit, however, live or synchronous communication to chat rooms, whose discourse has little in common with face-to-face class communication. A more recent trend in online teaching and learning is the adoption and integration of web conferencing tools to enable live online classrooms and recreate the ethos of traditional face-to-face sessions. In this paper we present the experience we have had with the adoption of the LearnLinc® web conferencing tool, an iLinc Communications, Inc. product. We have coupled LearnLinc with Blackboard®, for the online and hybrid computer science courses we offered in the past academic year in the evening undergraduate and graduate computer science programs at Rivier College. Twelve courses, enrolling over 150 students, have used the synchronous online teaching capabilities of LearnLinc. Students who took courses in the online or hybrid format could experience a comparable level of interaction, participation, and collaboration as in traditional classes. We solicited student feedback by administering a student survey to over 100 students. The 55% response rate produced the data for this paper\u27s study. We report on the study\u27s findings and show students\u27 rankings of evaluation criteria applied to hybrid and online instructional formats, with or without a web conferencing tool. Our analysis shows that students ranked favorably LearnLinc live sessions added to Blackboard-only online classes. In addition, how they learned in live online classrooms was found to be the closest to the hybrid class experience with regard to teaching practices they perceived as most important to them, such as seeking instructor\u27s assistance, managing time on task, and exercising problem solving skills

Using Technology Enabled Qualitative Research to Develop Products for the Social Good, An Overview

This paper discusses the potential benefits of the convergence of three recent trends for the design of socially beneficial products and services: the increasing application of qualitative research techniques in a wide range of disciplines, the rapid mainstreaming of social media and mobile technologies, and the emergence of software as a service. Presented is a scenario facilitating the complex data collection, analysis, storage, and reporting required for the qualitative research recommended for the task of designing relevant solutions to address needs of the underserved. A pilot study is used as a basis for describing the infrastructure and services required to realize this scenario. Implications for innovation of enhanced forms of qualitative research are presented

Digital Opportunity Initiative for Pakistan

“People lack many things: jobs, shelter, food, health care and drinkable water. Today, being cut off from basic telecommunications services is a hardship almost as acute as these other deprivations, and may indeed reduce the chances of finding remedies to them”. By these remarks at Telecom 99 in Geneva, Switzerland, UN Secretary General Kofi Anan warned of the danger of excluding the world’s poor from the information revolution. Although the world has seen exponential progress in terms of artificial intelligence, biotechnology, genetic engineering, neural networks, neurolinguistic programming, information technology management, telematics and infonomics, trade liberalisation, space exploration—but on ground the very pace and velocity of knowledge-driven growth has left a giant crevice between the information haves and the information have-nots, giving birth to a nomenclature called—the Digital Divide. Today information has become the most vibrant force and factor of production in the new economy contrary to the four traditional factors of production. Information has become the most important source of economic activity and the link which drives the info-hungry entrepreneurs to utilise the four factors of production in the optimal manner. Not land, not labour, not capital has done for an entrepreneur which the information alone has done. The world has seen a paradigm shift from scarce economic resources to the Age of Abundance—where plenty of information is available!

The impact of local ICT initiatives on social capital and quality of life

This paper reviews the evidence for the effects of local ICT initiatives (‘community networks’) on neighbourhood social capital and quality of life and has been developed from the public SOCQUIT D11 report (Anderson et al, 2006)

A Time for Action: A New Vision of Participatory Democracy

For over eighty years, the League of Women Voters has been a voice for women and men of all backgrounds, rising above partisan disputes to help citizens fully and intelligently exercise their rights -- and their responsibilities -- as participants in the American experiment. The League has earned a reputation for integrity and fairness, and generations have relied upon League resources to help them make the kind of informed decisions that keep policymakers responsive and truly give weight and meaning to the hallowed phrase "consent of the governed."The League has cultivated expertise on electoral behavior and public policy at national, state, and local levels, and has been a leader in identifying and researching political trends. In recent years, one of the most distressing trends has been the ongoing decline of civic participation, in the voting booth and beyond. If one measure of the health of democracy is the rate at which citizens participate in elections, the fitness of the American body politic has been spiraling downward ever since voter turnout peaked in 1960.Recognizing the need for new insights and strategies to attack this problem, the Chicago chapter of the League convened a Task Force of recognized experts and leaders from the community to spearhead an examination of the factors at play. Concerned organizations of many stripes have studied the situation over the years, but there has been no authoritative summary of what we know and what we yet need to learn that can be turned into real steps toward a solution. Why are people dropping out of the political process....and what can be done to draw them back? What creative strategies hold the most promise for capturing Americans' attention, raising their awareness, and inspiring them to participate?The Task Force's findings are often disturbing, yet they also give cause for optimism. Americans may be keeping to themselves in growing numbers, but they do not do so solely from apathy or indifference; and want only to be invited to share their views, to be assured that government will pay attention, to be shown how and why they can make a difference. Young people especially have felt shut out of the process, despite knowing as well as anyone what matters to them and their communities. It's time they were invited back in. In this deeply polarized political moment, it is vitally important that we remind all Americans that civic engagement isn't merely about the often arcane and alienating world of politics -- it's a way to share in something bigger than ourselves, to express our devotion to our country and our community, to assure that (in Abraham Lincoln's timeless phrase) "government of the people, by the people, for the people, shall not perish from the earth."Here in the state that was home to the author of those words, in the city where he was nominated for the presidency, we can take the first steps toward reinvigorating the vision he expressed. It is the hope of the League and the Task Force that this report will point the way toward those steps