Understanding and supporting large-scale requirements management

Large market-driven software companies face new challenges in requirements engineering and management that emerged due to their recent extensive growth. At the same time, the pressure generated by competitors’ and users’ expectations demands being more competitive, creative and flexible to more quickly respond to a rapidly changing market situation. In the pursuit of staying competitive in this context, new ideas on how to improve the current software engineering practice are requested to help maintaining the engineering efficiency while coping with growing size and complexity of requirements engineering processes and their products. This thesis focuses on understanding and supporting large-scale requirements management for developing software products to open markets. In particular, this thesis focuses on the following requirements management activities in the mentioned context, namely: scope management, variability management and requirements consolidation. The goals of the research effort in this thesis are to provide effective methods in supporting mentioned requirements management activities in a situation when the size of them and their complexity require large time and skills efforts. Based on empirical research, where both quantitative and qualitative approaches were utilized, this thesis reports on possible improvements for managing variability and presents visualization techniques to assist scope management for large-scale software product development contexts. Both reported ideas are empirically evaluated in case studies in a large-scale context. Additionally, the benefits of using linguistic methods for requirements consolidation are investigated in a replicated experimental study based on a relevant industry scenario

Usability Inspection in Model-Driven Web Development: Empirical Validation in WebML

There is a lack of empirically validated usability evaluation methods that can be applied to models in model-driven Web development. Evaluation of these models allows an early detection of usability problems perceived by the end-user. This motivated us to propose WUEP, a usability inspection method which can be integrated into different model-driven Web development processes. We previously demonstrated how WUEP can effectively be used when following the Object-Oriented Hypermedia method. In order to provide evidences about WUEP’s generalizability, this paper presents the operationalization and empirical validation of WUEP into another well-known method: WebML. The effectiveness, efficiency, perceived ease of use, and satisfaction of WUEP were evaluated in comparison to Heuristic Evaluation (HE) from the viewpoint of novice inspectors. The results show that WUEP was more effective and efficient than HE when detecting usability problems on models. Also, inspectors were satisfied when applying WUEP, and found it easier to use than HE.Fernández Martínez, A.; Abrahao Gonzales, SM.; Insfrán Pelozo, CE.; Matera, M. (2013). Usability Inspection in Model-Driven Web Development: Empirical Validation in WebML. Lecture Notes in Computer Science. 8107:740-756. doi:10.1007/978-3-642-41533-3_457407568107Abrahão, S., Iborra, E., Vanderdonckt, J.: Usability Evaluation of User Interfaces Generated with a Model-Driven Architecture Tool. In: Maturing Usability: Quality in Software, Interaction and Value, pp. 3–32. Springer (2007)Atterer, R., Schmidt, A.: Adding Usability to Web Engineering Models and Tools. In: Lowe, D.G., Gaedke, M. (eds.) ICWE 2005. LNCS, vol. 3579, pp. 36–41. Springer, Heidelberg (2005)Basili, V., Rombach, H.: The TAME Project: Towards Improvement-Oriented Software Environments. 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Myths and Realities about Online Forums in Open Source Software Development: An Empirical Study

The use of free and open source software (OSS) is gaining momentum due to the ever increasing availability and use of the Internet. Organizations are also now adopting open source software, despite some reservations, in particular regarding the provision and availability of support. Some of the biggest concerns about free and open source software are post release software defects and their rectification, management of dynamic requirements and support to the users. A common belief is that there is no appropriate support available for this class of software. A contradictory argument is that due to the active involvement of Internet users in online forums, there is in fact a large resource available that communicates and manages the provision of support. The research model of this empirical investigation examines the evidence available to assess whether this commonly held belief is based on facts given the current developments in OSS or simply a myth, which has developed around OSS development. We analyzed a dataset consisting of 1880 open source software projects covering a broad range of categories in this investigation. The results show that online forums play a significant role in managing software defects, implementation of new requirements and providing support to the users in open source software and have become a major source of assistance in maintenance of the open source projects

A literature review of expert problem solving using analogy

We consider software project cost estimation from a problem solving perspective. Taking a cognitive psychological approach, we argue that the algorithmic basis for CBR tools is not representative of human problem solving and this mismatch could account for inconsistent results. We describe the fundamentals of problem solving, focusing on experts solving ill-defined problems. This is supplemented by a systematic literature review of empirical studies of expert problem solving of non-trivial problems. We identified twelve studies. These studies suggest that analogical reasoning plays an important role in problem solving, but that CBR tools do not model this in a biologically plausible way. For example, the ability to induce structure and therefore find deeper analogies is widely seen as the hallmark of an expert. However, CBR tools fail to provide support for this type of reasoning for prediction. We conclude this mismatch between experts’ cognitive processes and software tools contributes to the erratic performance of analogy-based prediction

Towards Guidelines for Preventing Critical Requirements Engineering Problems

Context] Problems in Requirements Engineering (RE) can lead to serious consequences during the software development lifecycle. [Goal] The goal of this paper is to propose empirically-based guidelines that can be used by different types of organisations according to their size (small, medium or large) and process model (agile or plan-driven) to help them in preventing such problems. [Method] We analysed data from a survey on RE problems answered by 228 organisations in 10 different countries. [Results] We identified the most critical RE problems, their causes and mitigation actions, organizing this information by clusters of size and process model. Finally, we analysed the causes and mitigation actions of the critical problems of each cluster to get further insights into how to prevent them. [Conclusions] Based on our results, we suggest preliminary guidelines for preventing critical RE problems in response to context characteristics of the companies.Comment: Proceedings of the 42th Euromicro Conference on Software Engineering and Advanced Applications, 201

Naming the Pain in Requirements Engineering: A Design for a Global Family of Surveys and First Results from Germany

For many years, we have observed industry struggling in defining a high quality requirements engineering (RE) and researchers trying to understand industrial expectations and problems. Although we are investigating the discipline with a plethora of empirical studies, they still do not allow for empirical generalisations. To lay an empirical and externally valid foundation about the state of the practice in RE, we aim at a series of open and reproducible surveys that allow us to steer future research in a problem-driven manner. We designed a globally distributed family of surveys in joint collaborations with different researchers and completed the first run in Germany. The instrument is based on a theory in the form of a set of hypotheses inferred from our experiences and available studies. We test each hypothesis in our theory and identify further candidates to extend the theory by correlation and Grounded Theory analysis. In this article, we report on the design of the family of surveys, its underlying theory, and the full results obtained from Germany with participants from 58 companies. The results reveal, for example, a tendency to improve RE via internally defined qualitative methods rather than relying on normative approaches like CMMI. We also discovered various RE problems that are statistically significant in practice. For instance, we could corroborate communication flaws or moving targets as problems in practice. Our results are not yet fully representative but already give first insights into current practices and problems in RE, and they allow us to draw lessons learnt for future replications. Our results obtained from this first run in Germany make us confident that the survey design and instrument are well-suited to be replicated and, thereby, to create a generalisable empirical basis of RE in practice

Six reasons for rejecting an industrial survey paper

Context: Despite their importance in any empirically based research program, industrial surveys are not very common in the software engineering literature. In our experience, a possible reason is their difficulty of publication. Goal: We would like to understand what are the issues that may prevent the publication of papers reporting industrial surveys. Method: In this preliminary work, we analyzed the surveys we conducted and extracted the main lessons learned in terms of issues and problems. Results: Most common critics posed to industrial surveys are: lack of novelty, limitation of the geographic scope and sampling issues. Conclusions: Most objections that led to reject a survey paper actually are not easy to overcome and others are not so serious. These objections could restrain researchers from conducting this type of studies that represent an important methodological asset. For these reasons, we think that reviewers should be less severe to judge survey papers provided that all the limitations of the study are well explained and highlighte