Empirical Analysis of Web 2.0 Implications on Collaborative Tool Usage and Team Interactions in Virtual Teams

This paper presents the results of an empirical survey of habits with web 2.0 tool usage at home, on technology usage and team interactions in virtual team settings. Using existing instruments for the constructs, we find that habitual usage of specific web 2.0 tools at home leads to an increasing intention to use similar features in the workplace. However we do not find significant impact on the usage of the present set of collaborative tools with web 2.0 features on specific aspects of team interaction. We also explore the web 2.0 applications perceived to be most useful by the managers participating in the study. The implications for practice and research are then discussed

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Web 2.0 and micro-businesses: An exploratory investigation

This is the author's final version of the article. This article is (c) Emerald Group Publishing and permission has been granted for this version to appear here. Emerald does not grant permission for this article to be further copied/distributed or hosted elsewhere without the express permission from Emerald Group Publishing Limited.This article was chosen as a Highly Commended Award Winner at the Emerald Literati Network Awards for Excellence 2013.Purpose – The paper aims to report on an exploratory study into how small businesses use Web 2.0 information and communication technologies (ICT) to work collaboratively with other small businesses. The study had two aims: to investigate the benefits available from the use of Web 2.0 in small business collaborations, and to characterize the different types of such online collaborations. Design/methodology/approach – The research uses a qualitative case study methodology based on semi-structured interviews with the owner-managers of 12 UK-based small companies in the business services sector who are early adopters of Web 2.0 technologies. Findings – Benefits from the use of Web 2.0 are categorized as lifestyle benefits, internal operational efficiency, enhanced capability, external communications and enhanced service offerings. A 2×2 framework is developed to categorize small business collaborations using the dimensions of the basis for inter-organizational collaboration (control vs cooperation) and the level of Web 2.0 ICT use (simple vs sophisticated). Research limitations/implications – A small number of firms of similar size, sector and location were studied, which limits generalizability. Nonetheless, the results offer a pointer to the likely future use of Web 2.0 tools by other small businesses. Practical implications – The research provides evidence of the attraction and potential of Web 2.0 for collaborations between small businesses. Originality/value – The paper is one of the first to report on use of Web 2.0 ICT in collaborative working between small businesses. It will be of interest to those seeking a better understanding of the potential of Web 2.0 in the small business community.WestFocu

The effect of interactive technology on informal learning and performance in a social setting

This study is based on a qualitative multiple case study research design using a mixed methods approach to provide insight into the effect of interactive technology on informal learning and performance in a social business setting inhabited by knowledge workers. The central phenomenon examined is the variance in behavioral intention towards interactive Web 2.0 technologies in learning and performance-related activities, depending on social and cultural setting, observable in individual and group usage patterns. The theoretical foundation for this study is drawn primarily from the activity theory model developed by Engeström (1987) and related research enabled by an ongoing review of the literature. Two new research frameworks have been developed and presented in the analysis and discussion chapters, respectively, of this study: 1.) A three-stage framework for data analysis in qualitative research; and 2.) A matrix of mutually exclusive categorical themes affecting behavioral intention, aligned with primary and secondary mediators of activity identified in the activity theory model. Current research covering activity theory and workplace learning, and implications for social learning related to performance has been synthesized with the findings from this study, and included in the discussion chapter. The results of this study demonstrate that there are six identifiable mediators of activity tied to informal learning and performance in an organizational setting. The mediators identified are: tools, rules, division of labor, collaboration, cultural/social setting, and personal perception of role. These mediators were derived from the activity theory model and subsequently addressed by the research questions using an in-depth interview protocol. Existing research models for behavioral intention in technology acceptance were also applied, producing a validated survey instrument that yielded a set of mutually exclusive categorical themes for analysis of categories associated with each research question during the analysis phase of the study. The categorical themes shown to have an affect on behavioral intention are: performance expectancy, effort expectancy, explicit social influence, facilitating conditions, and implicit social influence. The net result is a framework for analyzing human performance that aligns each of the categorical themes shown to affect behavioral intention within each of the mediators for activity, based on an activity systems view of informal learning and performance. Further research is needed to validate these constructs by studying activity systems within other organizational and institutional settings

Transforming pre-service teacher curriculum: observation through a TPACK lens

This paper will discuss an international online collaborative learning experience through the lens of the Technological Pedagogical Content Knowledge (TPACK) framework. The teacher knowledge required to effectively provide transformative learning experiences for 21st century learners in a digital world is complex, situated and changing. The discussion looks beyond the opportunity for knowledge development of content, pedagogy and technology as components of TPACK towards the interaction between those three components. Implications for practice are also discussed. In today’s technology infused classrooms it is within the realms of teacher educators, practising teaching and pre-service teachers explore and address effective practices using technology to enhance learning

Teaching and learning in virtual worlds: is it worth the effort?

Educators have been quick to spot the enormous potential afforded by virtual worlds for situated and authentic learning, practising tasks with potentially serious consequences in the real world and for bringing geographically dispersed faculty and students together in the same space (Gee, 2007; Johnson and Levine, 2008). Though this potential has largely been realised, it generally isn’t without cost in terms of lack of institutional buy-in, steep learning curves for all participants, and lack of a sound theoretical framework to support learning activities (Campbell, 2009; Cheal, 2007; Kluge & Riley, 2008). This symposium will explore the affordances and issues associated with teaching and learning in virtual worlds, all the time considering the question: is it worth the effort

Using Cloudworks to Support OER Activities

This report forms the third and final output of the Pearls in the Clouds project, funded by the Higher Education Academy. It focuses on evaluation of the use of a social networking site, Cloudworks, to support evidence-based practice. The aim of this project (Pearls in the Clouds) has been to evaluate the ways in which web 2.0 tools like Cloudworks can support evidence-informed practices in relation to learning and teaching. We have reviewed evidence from empirically grounded studies surrounding the uses of web2.0 in higher education and highlighted the gap between using web2.0 to support learning and teaching, and using it to support learning about learning and teaching (in an evidence-informed way) (Conole and Alevizou, 2010). We have reported on findings from a case study focusing on the use of Cloudworks by a community of practice - educational technologists - reflecting upon, and, negotiating their role in enhancing teaching and learning in higher education (Galley et al., 2010). The object of this study is to explore and evaluate the use of the site by individuals and communities involved in the production of, and research on, the development, delivery and use of Open Educational Resources (OER)

Digital communities: context for leading learning into the future?

In 2011, a robust, on-campus, three-element Community of Practice model consisting of growing community, sharing of practice and building domain knowledge was piloted in a digital learning environment. An interim evaluation of the pilot study revealed that the three-element framework, when used in a digital environment, required a fourth element. This element, which appears to happen incidentally in the face-to-face context, is that of reflecting, reporting and revising. This paper outlines the extension of the pilot study to the national tertiary education context in order to explore the implications for the design, leadership roles, and selection of appropriate technologies to support and sustain digital communities using the four-element model