The Creation of an Arabic Emotion Ontology Based on E-Motive

© 2017 The Authors. Published by Elsevier B.V. There is an increased interest in social media monitoring to analyse massive, free form, short user-generated text from multiple social media sites such as Facebook, WhatsApp and Twitter. Companies are interested in sentiment analysis to understand customers\u27 opinions about their products/services. Governments and law enforcement agencies are interested in identifying threats to safeguard their country\u27s national security. They are actively seeking ways to monitor and analyse the public\u27s responses to various services, activities and events, especially since social media has become a valuable real-time resource of information. This study builds on prior work that focused on sentiment classification (i.e., positive, negative). This study primarily aims to design and develop a social sentiment-parsing algorithm for capturing and monitoring an extensive and comprehensive range of emotions from Arabic social media text. The study contributes to the field of sentiment analysis (opinion mining) and can subsequently be used for web mining, cleansing and analytics

Cross-lingual Emotion Detection

Emotion detection is of great importance for understanding humans. Constructing annotated datasets to train automated models can be expensive. We explore the efficacy of cross-lingual approaches that would use data from a source language to build models for emotion detection in a target language. We compare three approaches, namely: i) using inherently multilingual models; ii) translating training data into the target language; and iii) using an automatically tagged parallel corpus. In our study, we consider English as the source language with Arabic and Spanish as target languages. We study the effectiveness of different classification models such as BERT and SVMs trained with different features. Our BERT-based monolingual models that are trained on target language data surpass state-of-the-art (SOTA) by 4% and 5% absolute Jaccard score for Arabic and Spanish respectively. Next, we show that using cross-lingual approaches with English data alone, we can achieve more than 90% and 80% relative effectiveness of the Arabic and Spanish BERT models respectively. Lastly, we use LIME to interpret the differences between models

Affective computing for smart operations: a survey and comparative analysis of the available tools, libraries and web services

In this paper, we make a deep search of the available tools in the market, at the current state of the art of Sentiment Analysis. Our aim is to optimize the human response in Datacenter Operations, using a combination of research tools, that allow us to decrease human error in general operations, managing Complex Infrastructures. The use of Sentiment Analysis tools is the first step for extending our capabilities for optimizing the human interface. Using different data collections from a variety of data sources, our research provides a very interesting outcome. In our final testing, we have found that the three main commercial platforms (IBM Watson, Google Cloud and Microsoft Azure) get the same accuracy (89-90%). for the different datasets tested, based on Artificial Neural Network and Deep Learning techniques. The other stand-alone Applications or APIs, like Vader or MeaninCloud, get a similar accuracy level in some of the datasets, using a different approach, semantic Networks, such as Concepnet1, but the model can easily be optimized above 90% of accuracy, just adjusting some parameter of the semantic model. This paper points to future directions for optimizing DataCenter Operations Management and decreasing human error in complex environments

A survey on extremism analysis using natural language processing: definitions, literature review, trends and challenges

Open Access funding provided thanks to the CRUE-CSIC agreement with Springer Nature.Extremism has grown as a global problem for society in recent years, especially after the apparition of movements such as jihadism. This and other extremist groups have taken advantage of different approaches, such as the use of Social Media, to spread their ideology, promote their acts and recruit followers. The extremist discourse, therefore, is reflected on the language used by these groups. Natural language processing (NLP) provides a way of detecting this type of content, and several authors make use of it to describe and discriminate the discourse held by these groups, with the final objective of detecting and preventing its spread. Following this approach, this survey aims to review the contributions of NLP to the field of extremism research, providing the reader with a comprehensive picture of the state of the art of this research area. The content includes a first conceptualization of the term extremism, the elements that compose an extremist discourse and the differences with other terms. After that, a review description and comparison of the frequently used NLP techniques is presented, including how they were applied, the insights they provided, the most frequently used NLP software tools, descriptive and classification applications, and the availability of datasets and data sources for research. Finally, research questions are approached and answered with highlights from the review, while future trends, challenges and directions derived from these highlights are suggested towards stimulating further research in this exciting research area.CRUE-CSIC agreementSpringer Natur

A survey on extremism analysis using natural language processing: definitions, literature review, trends and challenges

Extremism has grown as a global problem for society in recent years, especially after the apparition of movements such as jihadism. This and other extremist groups have taken advantage of different approaches, such as the use of Social Media, to spread their ideology, promote their acts and recruit followers. The extremist discourse, therefore, is reflected on the language used by these groups. Natural language processing (NLP) provides a way of detecting this type of content, and several authors make use of it to describe and discriminate the discourse held by these groups, with the final objective of detecting and preventing its spread. Following this approach, this survey aims to review the contributions of NLP to the field of extremism research, providing the reader with a comprehensive picture of the state of the art of this research area. The content includes a first conceptualization of the term extremism, the elements that compose an extremist discourse and the differences with other terms. After that, a review description and comparison of the frequently used NLP techniques is presented, including how they were applied, the insights they provided, the most frequently used NLP software tools, descriptive and classification applications, and the availability of datasets and data sources for research. Finally, research questions are approached and answered with highlights from the review, while future trends, challenges and directions derived from these highlights are suggested towards stimulating further research in this exciting research area.Open Access funding provided thanks to the CRUE-CSIC agreement with Springer Nature