Evolution of polish E-commerce - main trends and perspectives

The aim of this paper is to present main phases of Polish e-commerce development and to show its major trends. The author also tries to predict future directions of its development. The whole e-commerce process of development is divided into five phases. The first part of the paper presents the beginnings of Polish e-commerce. Then the following stages of development are discussed with presentation of some key figures e.g. percentage of individuals who ordered goods or services over the Internet. E-auctions phenomenon is analyzed and it’s influence on market is shown. WEB 2.0 philosophy in e-commerce is shortly described. Internet price comparison services are another occurrence which is analysed and specialization versus diversification of offer in Internet shops is discussed. The author shows the examples of Polish e-shops which changed their range of assortment. The last part of the paper shows future perspectives of Polish e-commerce and discusses probable ways of development into internationalization.e-commerce, Internet shop, Internet market

Recommendation for an E-Commerce Implementation for a Small Business

Small Business E-Commerce Solution With the prevalence of the Internet it is important for many small businesses to have a Web presence to remain competitive. For this professional project the author has researched and proposed what it would take to put together an end-to-end E-commerce solution for a small local fly-fishing company in Boulder, Colorado and made a recommendation for implementation. This included researching what was available both open source and commercially for each of the E-commerce web site components, studying the business needs, and making a recommendation for implementation. This allowed the author to pull together what has been learned throughout the Regis MSCIT E-commerce program and apply it in a meaningful way. The project will had the following scope: requirement analysis that included a recommendation for a quality E-commerce enabled web site implementation including: domain registration, web site development (prototype), software development tools, hardware, E-Payment system selection, database integration, order fulfillment, Internet Service Provider (ISP) selection criteria, marketing the site, establishing trust, security, and a support & maintenance plan

Online service delivery models : an international comparison in the public sector

Governments around the world are facing the challenge of responding to increased expectations by their customers with regard to public service delivery. Citizens, for example, expect governments to provide better and more efficient electronic services on the Web in an integrated way. Online portals have become the approach of choice in online service delivery to meet these requirements and become more customer-focussed. This study describes and analyses existing variants of online service delivery models based upon an empirical study and provides valuable insights for researchers and practitioners in government. For this study, we have conducted interviews with senior management representatives from five international governments. Based on our findings, we distinguish three different classes of service delivery models. We describe and characterise each of these models in detail and provide an in-depth discussion of the strengths and weaknesses of these approaches

Interactive Virtual Directory for Shopping Mall (Suria KLCC)

As Internet-related technology advances rapidly, the number of system presenting information using VR techniques are also increasing to promote better understanding of information. The use of static directory nowadays is still very much lacking and not encouraging as an information provider. This is due its inability provide user adequate quality information in an interesting and interactive manner. The objective ofthis system is to help shopping mall visitors to know the direction of where they are and where they are going by using simple, intuitive, observable and interactive directory system. With the combination of VR technology and Interactive Directory, an Interactive Virtual Directory for Shopping Mall that provided with adequate information been developed. To form the basis of the system development, a pre-survey questionnaire was conducted to find out customers opinion on static directories. The result of the survey showed that 70% or 35 out of 50 respondents know and understand the VR technology.The results of the analysis provide motivations for the development of the interactive virtual directory system The development of the system is based on the approach proposed by Kulwinder Kaur's design framework which will analyze the requirement and project scope, task and domain of the project, the designation of the environment, designation of user support and navigational tools and also evaluation by determine the prototype and iterative process. The results of an evaluation on the system shows that by having experience on both static and virtual map help user precisely understand the system. However if the mouse click application could be replaced with the touch screen application, it help user to navigate easily. In conclusion, a directory with additional functionalities could be an informative and more usable director

Shopbots: A Syntactic Present, A Semantic Future

Despite high expectations, shopbots have yet to significantly facilitate a richer, more satisfying online shopping experience for users. By taking advantage of Semantic Web and Web services technologies, however, researchers can overcome current technological limitations and finally realize the shopbot's significant potential. © 2006 IEEE

Profiling user activities with minimal traffic traces

Understanding user behavior is essential to personalize and enrich a user's online experience. While there are significant benefits to be accrued from the pursuit of personalized services based on a fine-grained behavioral analysis, care must be taken to address user privacy concerns. In this paper, we consider the use of web traces with truncated URLs - each URL is trimmed to only contain the web domain - for this purpose. While such truncation removes the fine-grained sensitive information, it also strips the data of many features that are crucial to the profiling of user activity. We show how to overcome the severe handicap of lack of crucial features for the purpose of filtering out the URLs representing a user activity from the noisy network traffic trace (including advertisement, spam, analytics, webscripts) with high accuracy. This activity profiling with truncated URLs enables the network operators to provide personalized services while mitigating privacy concerns by storing and sharing only truncated traffic traces. In order to offset the accuracy loss due to truncation, our statistical methodology leverages specialized features extracted from a group of consecutive URLs that represent a micro user action like web click, chat reply, etc., which we call bursts. These bursts, in turn, are detected by a novel algorithm which is based on our observed characteristics of the inter-arrival time of HTTP records. We present an extensive experimental evaluation on a real dataset of mobile web traces, consisting of more than 130 million records, representing the browsing activities of 10,000 users over a period of 30 days. Our results show that the proposed methodology achieves around 90% accuracy in segregating URLs representing user activities from non-representative URLs

Business integration models in the context of web services.

E-commerce development and applications have been bringing the Internet to business and marketing and reforming our current business styles and processes. The rapid development of the Web, in particular, the introduction of the semantic web and web service technologies, enables business processes, modeling and management to enter an entirely new stage. Traditional web based business data and transactions can now be analyzed, extracted and modeled to discover new business rules and to form new business strategies, let alone mining the business data in order to classify customers or products. In this paper, we investigate and analyze the business integration models in the context of web services using a micro-payment system because a micro-payment system is considered to be a service intensive activity, where many payment tasks involve different forms of services, such as payment method selection for buyers, security support software, product price comparison, etc. We will use the micro-payment case to discuss and illustrate how the web services approaches support and transform the business process and integration model.