Realizing the Value of Mobile Services in the Exhibition Industry – The Verification of Limit-to-Value Framework

The MICE industry and the M-Commerce service recently become a popular issue since the mature internet environment. It will be a significant subject to realize the IT investment in the MICE industry. The study is to test and verify the Limits to Value for IT Investments framework [1] and to redefine and modify the constructs of model to examine the barriers of IT value, in the context of M-Commerce in the MICE industry. This reforming model can help us understand the critical value discounting factors and the impact about adoption and usage of the innovative IT in the marketplace

The Role of Boards in Reviewing Information Technology Governance (ITG) as Part of Organizational Control Environment Assessments

IT Governance (ITG) is an important topic as US companies must now monitor ITG under the provisions of the Sarbanes-Oxley Act (2002) (Hoffmann, 2003). Trites (2003) indicates that directors are responsible for strategic planning, internal control structures and business risk. The control environment is defined in Australian Auditing Standard AUS 402 to mean "the overall attitude, awareness and actions of management regarding internal control and its importance to the entity". This paper contributes to the knowledge of ITG by forming an integrated ITG Literature (IIL) which links prior research to four key dimensions of ITG. The paper presents a review of literature on ITG performance measurement systems which assess the ability of organizations to achieve these four ITG dimensions. A revised ITG Dimensions Model offered for consideration. The final contribution of the paper is to propose critical issues Boards should consider as part of their assessment of organizational control environments

On the Design of IT Artifacts and the Emergence of Business Processes as Organizational Routines

Much of the BPM literature views business process design and implementation as a top-down process that is built on strategic alignment and managerial control. This view is inconsistent with the observation that information infrastructures, including a company’s business process infrastructure, are at drift, a term that refers to the lack of top-down management control. The paper contributes to resolving this inconsistency by developing a framework that conceptualizes business processes as emergent organizational routines that are represented, enabled, and constrained by IT artifacts. IT artifacts are developed in processes of functional-hierarchical decomposition and social design processes. Organizational routines have ostensive and performative aspects, forming a mutually constitutive duality. A literature review demonstrates that the propositions offered by the framework have been insufficiently considered in the BPM field. The paper concludes with an outlook to applying the framework to theorizing on the emergence of business processes on online social network sites

Examining Contextual Factors and Individual Value Dimensions of Healthcare Providers Intention to Adopt Electronic Health Technologies in Developing Countries

Part 5: Research in ProgressInternational audienceDespite substantial research on electronic health (e-Health) adoption, there still exist vast differences between resource-rich and resource-poor populations regarding Information Technology adoption. To help bridge the technological gulf between developed and developing countries, this research-in-progress paper examines healthcare providers’ intention to adopt e-health technologies from two perspectives 1) contextual factors (i.e. specific to developing world settings) and 2) individual value dimensions (i.e. cultural, utilitarian, social and personal). The primary output of this paper is a theoretical model merging both the contextual factors and value dimensions; this forms a strong baseline to examine and help ensure the successful adoption of e-Health technologies within developing countries. Future research will be performed to validate the model developed in this paper, with a specific focus on mobile Health in Malawi, Africa

PERSUASIVE DECISION SUPPORT: IMPROVING RELIANCE ON DECISION SUPPORT SYSTEMS

The primary role of a decision support system is to guide and support a decision maker. As reliance on a decision support system is largely discretionary the persuasiveness of the system becomes critically important. In this paper characteristics thought to affect systems persuasiveness are examined. This paper asserts that the target and source of a decision support message, along with the design of the message itself, act to influence the persuasiveness of the decision support provided. Using a purpose built experimental platform with seventy subjects the research finds that the persuasiveness of a decision support message is varied by the perceived difficulty of the task being undertaken, and the perceived usefulness of the decision support provided. The type of decisional guidance provided also affects persuasiveness of the system; in particular, providing suggestive decisional guidance is shown to significantly improve system persuasiveness. The implications of these findings relate to the appropriate design of decision support systems, and the contexts within which a decision support system can be expected to persuade decision makers to reply on the support provided

IT Capability and Firm Performance: Findings from Periods of Economic Downturn

Information technology is crucial in many industries and is seen as a decisive factor of a firm’s performance and financial success. Based on the dynamic capabilities view, this paper aims at extending existing research on organizational IT capability and performance. In particular, this work examines if firms exhibiting superior IT capability outperform their competitors, especially during two phases of economic downturn: the burst of the dotcom-bubble in 2000 and the recent financial crisis in 2008. Applying secondary statistics on different performance measures and proxies of IT capability among publicly traded US companies, we found that firms characterized by superior IT capability outperformed their competitors during both crises in all but one performance indicator. This paper contributes to research by investigating two crisis periods and using up-to-date data to reconcile prior research

Increasing Process Improvement through Internet-based eBusiness Innovations

This research proposes and empirically tests a model of post adoption process improvements realized through use of partners’ Internet-based e-business applications. We identify constructs proposed within adoption and post-adoption use theoretical models as well as presented in existing inter-organizational systems research. Our analysis reveals purely organization-based factors; namely, information systems/technology infrastructure and propensity for like innovations; shape perceptions of process improvement, while technology, or innovation, based and external factors, i.e., ease of use and facilitating conditions respectively, serve as moderators of the relationships between predictors and process improvement

The Key Determinant Factors of Clinical Information Systems User Satisfaction: Lessons Learnt From an Australian Case Study

Driven by the escalating pressures to enhance its outcomes within its limited resources, the healthcare industry is increasingly investing in various clinical information systems. Although user satisfaction is key to realizing the benefits of these large invests, the determinant factors for user satisfaction with clinical information systems are still not well understood. This study addresses this need by qualitatively investigating the relationships between the overall satisfaction with clinical information systems and five key aspects of clinical information systems, namely key functionalities, efficiency of use, intuitiveness of graphical user interfaces (GUI), communication, collaboration, and information exchange, and interoperability and compatibility issues. The findings resulting from both descriptive and thematic analyses show that clinical information systems are still in their infant stage and that their maturity is highly questionable. Simpler clinical information systems are likely to be more satisfying than more complex systems. System design and training provided are also key factors as the study finds