22 research outputs found

    Peran Social Support Terhadap Relationship Quality Dan Social Commerce Intention

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    In the era of social commerce, individuals share their knowledge,experience, and information about products and services with people in theirneighborhood or close friends. Formed on the basis of social support theory,relationship quality, and social media concepts, this study proposes a model thataims to investigate or analyze more deeply about the role of social factors thatinfluence relationship quality with its three dimensions (commitment, trust andsatisfaction), as well as social commerce intention. Surveys were conducted usingonline-survey platforms and questionnaires distributed on which are the mostpopular social networking sites in Indonesia (APJII, 2016), and the PLS-SEMmethod was used to prove empirically the proposed model. The results of thisstudy related to social factors that give a significant influence on relationshipquality and social commerce intention. This study highlights the changingbehavior of consumers in the era of social commerce. It also contributespositively to the development of theory in the context of social commerce.Practically, the results of this study indicate that technology changes in the ecommerceis a new opportunity and challenge for practitioners to be able toadjust and take advantage of these opportunities

    Stakeholder Engagement and Collaboration in Health Policy Implementation: Lessons Learned

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    Collaboration and involving stakeholders are very important for making sure that health policies are carried out well. This is because it makes sure that different points of view are taken into account and that solutions are made to fit the needs of all stakeholders. This essay talks about how important it is for stakeholders to be involved and work together in putting health policies into action, focusing on important tactics and problems. Engaging stakeholders in a meaningful way is important to make sure that health policies reflect the wants and needs of the people they serve. Getting people involved, like patients, healthcare workers, neighborhood groups, and government bodies, can help make health policies that are more inclusive and last longer. For health policy development to work, everyone involved needs to work together to solve problems and reach shared goals. Finding and figuring out stakeholders, encouraging open lines of communication, and including stakeholders in decision-making processes are some of the most important things that can be done to get stakeholders involved and work together. Getting people involved early on and regularly during the policy-making and delivery process can help build trust and agreement, which can lead to better results. Even though working together and involving stakeholders can be helpful, there are some problems that need to be solved. Some of these are balancing the different interests of parties, making sure that all points of view are fairly represented, and handling problems that may come up. Also, not having enough resources or ability can make it harder to effectively involve and work with stakeholders. To deal with these problems, it\u27s important to make clear rules and standards for involving stakeholders, set up ways to settle disagreements, and make sure that stakeholders have the right tools and support to take part. Getting parties to work together and form strong networks can also help get around problems and make efforts to implement health policies more effective. DOI: https://doi.org/10.52710/seejph.49

    The influence of health-specific social network site use on the psychological well-being of cancer-affected people

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    OBJECTIVE: We aimed to explore and examine how and in what ways the use of social network sites (SNSs) can improve health outcomes, specifically better psychological well-being, for cancer-affected people. METHODS: Qualitative semi-structured interviews were conducted with users of the Ovarian Cancer Australia Facebook page (OCA Facebook), the exemplar SNS used in this study. Twenty-five women affected by ovarian cancer who were users of OCA Facebook were interviewed. A multi-theory perspective was employed to interpret the data. RESULTS: Most of the study participants used OCA Facebook daily. Some users were passive and only observed created content, while other users actively posted content and communicated with other members. Analysis showed that the use of this SNS enhanced social support for users, improved the users' experiences of social connectedness, and helped users learn and develop social presence, which ultimately improved their psychological well-being. DISCUSSION: The strong theoretical underpinning of our research and empirically derived results led to a new understanding of the capacity of SNSs to improve psychological well-being. Our study provides evidence showing how the integration of these tools into existing health services can enhance patients' psychological well-being. This study also contributes to the body of knowledge on the implications of SNS use for improving the psychological well-being of cancer-affected people. CONCLUSION: This research assessed the relationship between the use of SNSs, specifically OCA Facebook, and the psychological well-being of cancer-affected people. The study confirmed that using OCA Facebook can improve psychological well-being by demonstrating the potential value of SNSs as a support service in the healthcare industry

    Understanding appropriation of a social media technology to manage chronic illness: The Facebook case

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    With the rapid increase of social media appropriation globally, there has been a surge in the number of chronically ill adults who leverage social media tools as part of their illness management practice. While numerous studies discuss the potential benefits of appropriation there seem to be limited studies that have explored appropriation of social media by investigating how and why these technologies have been appropriated by these patients. This paper applies an interpretive case study with mixed methods to examine appropriation of Facebook by these cohorts. Our results highlight the patterns of social media appropriation: lurking as passive learning; liking and reacting to show support and; borderless appropriation of multiple social media tools. Among a range of influences, crafting a positive illness identity, communal filtering of misinformation were found to be positive influences and barriers like emotional overload were found to influence appropriation for chronically ill adults on social media

    AN EXAMINATION OF THE ANTECEDENTS OF TRUST IN FACEBOOK ONLINE HEALTH COMMUNITIES

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    Online Health Communities have become an increasingly popular information resource. Participants use them to seek health information, to seek support and to source advice regarding health challenges. The resulting lack of dependency on traditional health information channels has not only changed the way in which people source health information, but more importantly, the health information that they choose to trust and consequently act upon. Despite this fact, the factors that predict or inhibit users’ trust in online health communities remain unclear. This study seeks to contribute to our understanding of the factors that influence individuals trust in such communities. Data were collected from 410 Brazilian participants of several online health communities on Facebook. The research model was tested using partial least squares, and the results show support for two new predictors of trust in online health communities: Online Community Responsiveness and Community Support. Also, we found that Information Credibility and Propensity to Trust positively influence individual’s trust responses. These findings contribute both to the trust literature and to social media research knowledge. From a practitioner perspective, these findings can also serve as a guide for moderators and managers who wish to improve participants’ trust in their online health communities

    Patient co-creation activities in healthcare service delivery at the micro level : The influence of online access to healthcare information

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    The healthcare sector has undergone a number of transformations in recent years, partly due to recent advances in technology. This triggered our study to examine patients’ desire to seek health information largely driven by increased access via the Internet and the cumulative impacts on value co-creation. We employed a sequential exploratory design involving a phenomenological approach in the qualitative phase, followed by a quantitative survey design to further our understanding of the influence of technology in co-creating value in healthcare at the micro level. Advances in technology have empowered patients to be informed, which enabled them to play an active role in clinical encounters with the doctor. The findings suggest pre-encounter information search impacts positively on improved service engagement and commitment to compliance with medical instructions. It does this by shaping the nature of interactions; enhancing provider-patient orientation; and increasing their involvement in a shared decision-making process. From a theoretical perspective, our study integrates multiple research perspectives (e.g., access to information, online information seeking and knowledge creation, healthcare consultation models, etc.) and extends research on patient integration, participation, and co-creation of value. The conceptualization of value co-creation activities in this study suggests a need for service providers to adopt delivery approaches that would effectively integrate patient resources to co-create value

    Consumerism in online health information search and self‐tracking devices

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    The Internet hosts a plethora of health information and has become a popular source users turn to when looking up information. Nonetheless, the existence of this wealth of online health information generates challenges related to access and user skills. Whereas previous studies surveyed a cross‐section of users, our aim is to complement them with a population‐level study. We use nationally representative data collected by Statistics Finland between 2006 and 2016 to investigate the extent to which online health information search and use of self‐tracking devices associate with social, economic and demographic factors. We have used descriptive statistics and logistic regressions to show that, in 2016, disparities still existed in how Finns make use of the health information found online as well as appropriate new devices such as self‐tracking devices.</p
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