Developing an online hate classifier for multiple social media platforms

The proliferation of social media enables people to express their opinions widely online. However, at the same time, this has resulted in the emergence of conflict and hate, making online environments uninviting for users. Although researchers have found that hate is a problem across multiple platforms, there is a lack of models for online hate detection using multi-platform data. To address this research gap, we collect a total of 197,566 comments from four platforms: YouTube, Reddit, Wikipedia, and Twitter, with 80% of the comments labeled as non-hateful and the remaining 20% labeled as hateful. We then experiment with several classification algorithms (Logistic Regression, Naïve Bayes, Support Vector Machines, XGBoost, and Neural Networks) and feature representations (Bag-of-Words, TF-IDF, Word2Vec, BERT, and their combination). While all the models significantly outperform the keyword-based baseline classifier, XGBoost using all features performs the best (F1 = 0.92). Feature importance analysis indicates that BERT features are the most impactful for the predictions. Findings support the generalizability of the best model, as the platform-specific results from Twitter and Wikipedia are comparable to their respective source papers. We make our code publicly available for application in real software systems as well as for further development by online hate researchers.</p

State of the art 2015: a literature review of social media intelligence capabilities for counter-terrorism

Overview This paper is a review of how information and insight can be drawn from open social media sources. It focuses on the specific research techniques that have emerged, the capabilities they provide, the possible insights they offer, and the ethical and legal questions they raise. These techniques are considered relevant and valuable in so far as they can help to maintain public safety by preventing terrorism, preparing for it, protecting the public from it and pursuing its perpetrators. The report also considers how far this can be achieved against the backdrop of radically changing technology and public attitudes towards surveillance. This is an updated version of a 2013 report paper on the same subject, State of the Art. Since 2013, there have been significant changes in social media, how it is used by terrorist groups, and the methods being developed to make sense of it.&nbsp; The paper is structured as follows: Part 1 is an overview of social media use, focused on how it is used by groups of interest to those involved in counter-terrorism. This includes new sections on trends of social media platforms; and a new section on Islamic State (IS). Part 2 provides an introduction to the key approaches of social media intelligence (henceforth ‘SOCMINT’) for counter-terrorism. Part 3 sets out a series of SOCMINT techniques. For each technique a series of capabilities and insights are considered, the validity and reliability of the method is considered, and how they might be applied to counter-terrorism work explored. Part 4 outlines a number of important legal, ethical and practical considerations when undertaking SOCMINT work

Detection of Hateful Comments on Social Media

Social media usage has grown tremendously in the contemporary communication landscape. Along with its numerous benefits, some users abuse the channels by spreading hatred, far from the intended purpose of building connections on a personal level. To date, an empirical method for detecting, quantifying, and categorizing hateful comments on social networks comprehensively and proactively is still lacking. Besides, majority of the cases remain unreported due to social confounders such as fear of victimization and the psychological implications of hateful comments, leading to a situation whereby, the detrimental effect of the situation is underestimated. The ill-defined situation in the growing online space impedes progress towards developing mechanisms and policies to mitigate the harmful effects of hate on social media, ultimately reducing the effectiveness of the platforms as effective communication tools. This proposal suggests Naïve Bayes classifier as a novel approach for detecting and classifying hateful social media comments to bridge this gap. Data set was taken from set provided by Kaggle and consisted of 30,000 Tweets. From the results of the use of this method, it was calculated that Bayes method is 62.75% accurate, which is not satisfactory. However, to bridge accuracy gap, nural algorithm was used which gain an improved accuracy of 87%

CLOUD-BASED MACHINE LEARNING AND SENTIMENT ANALYSIS

The role of a Data Scientist is becoming increasingly ubiquitous as companies and institutions see the need to gain additional insights and information from data to make better decisions to improve the quality-of-service delivery to customers. This thesis document contains three aspects of data science projects aimed at improving tools and techniques used in analyzing and evaluating data. The first research study involved the use of a standard cybersecurity dataset and cloud-based auto-machine learning algorithms were applied to detect vulnerabilities in the network traffic data. The performance of the algorithms was measured and compared using standard evaluation metrics. The second research study involved the use of text-mining social media, specifically Reddit. We mined up to 100,000 comments in multiple subreddits and tested for hate speech via a custom designed version of the Python Vader sentiment analysis package. Our work integrated standard sentiment analysis with Hatebase.org and we demonstrate our new method can better detect hate speech in social media. Following sentiment analysis and hate speech detection, in the third research project, we applied statistical techniques in evaluating the significant difference in text analytics, specifically the sentiment-categories for both lexicon-based software and cloud-based tools. We compared the three big cloud providers, AWS, Azure, and GCP with the standard python Vader sentiment analysis library. We utilized statistical analysis to determine a significant difference between the cloud platforms utilized as well as Vader and demonstrated that each platform is unique in its analysis scoring mechanism