Defining, identifying and mapping stakeholders in the assessment of urban sustainability

The assessment of sustainability requires that the diverse values of the stakeholders are represented in the context-specific interpretation of sustainability and in the choice of a desired course of action. Sustainability is a broad concept, and the stakeholders in sustainability are many. In order to have effective stakeholder engagement, it is crucial that all the relevant stakeholders are identified early in the process. In urban development projects, some stakeholders may be obvious, but there might be others who are excluded from the usual decision-making processes and may bear disproportionate environmental, social or economic costs leading to inequitable outcomes. This situation has created the need for a systematic approach to defining and identifying stakeholders for different contexts. This paper evaluates existing approaches for defining and identifying stakeholders in development projects and the requirements of a sustainability assessment process. From this analysis, an approach for defining and identifying stakeholders appropriate for sustainability assessment has been developed. The paper also argues that it is important to map out the levels of interest of different stakeholders in relation to the power that they hold. This is useful in determining the appropriate engagement techniques at each stage of a project and also in understanding any potential conflicts. It is thus important to understand the relationships between the different stakeholders because this can affect the success of the engagement process. Such a mapping of stakeholders can also be useful in anticipating their expectations

Civil Society Legitimacy and Accountability: Issues and Challenges

University education rarely focuses its attention and imagination on teaching students how to turn a vision into reality; how to design, develop, and lead social change organizations. The author co-created the Social Entrepreneurship Collaboratory (SE Lab) at Stanford University and then Harvard University as a model educational program designed to achieve this goal. The SE Lab is a Silicon Valley influenced incubator where student teams create and develop innovative pilot projects for US and international social sector initiatives. The lab combines academic theory, frameworks, and traditional research with intensive field work, action research, peer support and learning, and participation of domain experts and social entrepreneurship practitioners. It also provides students an opportunity to collaborate on teams to develop business plans for their initiatives and to compete for awards and recognition in the marketplace of ideas. Students in the SE Lab have created innovative organizations serving many different social causes, including fighting AIDS in Africa, promoting literacy in Mexico, combating the conditions for terrorism using micro-finance in the Palestinian territories, and confronting gender inequality using social venture capital to empower women in Afghanistan

Risk Management in the Arctic Offshore: Wicked Problems Require New Paradigms

Recent project-management literature and high-profile disasters—the financial crisis, the BP Deepwater Horizon oil spill, and the Fukushima nuclear accident—illustrate the flaws of traditional risk models for complex projects. This research examines how various groups with interests in the Arctic offshore define risks. The findings link the wicked problem framework and the emerging paradigm of Project Management of the Second Order (PM-2). Wicked problems are problems that are unstructured, complex, irregular, interactive, adaptive, and novel. The authors synthesize literature on the topic to offer strategies for navigating wicked problems, provide new variables to deconstruct traditional risk models, and integrate objective and subjective schools of risk analysis

Learning and communicating about livelihoods: a process guide. Draft 23 June 2005

The process helps to build shared understandings through three phases: Defining the Conversation Group, Sharing Meanings and Sharing Understandings. (PDF contains 42 pages

Exploring continuous organisational transformation as a form of network interdependence

In this paper we examine the problematic area of continuous transformation. We conduct our analysis from three theoretical perspectives: the resource based view, social network theory, and stakeholder theory. We found that the continuous transformation can be explained through the concept of Network Interdependence. This paper describes Network Interdependence and develops theoretical propositions from a synthesis of the three theories. Our contribution of Network Interdependence offers fresh insights into managing complex change and offers new ways of looking at organisational transformation

Actor perception in business use case modeling

Mainstream literature recognizes the validity and effectiveness of use cases as a technique for gathering and capturing system requirements. Use cases represent the driver of various modern development methods, mainly of object-oriented extraction, such as the Unified Process. Although the adoption of use cases proliferated in the context of software systems development, they are not as extensively employed in business modeling . The concept of business use case is not a novelty, but only recently did it begin to re-circulate in the literature and in case tools. This paper examines the issues involved in adopting business use cases for capturing the functionality of an organization and proposes guidelines for their identification, packaging, and mapping to system use cases. The proposed guidelines are based on the principle of actor perception described in the paper. The application of this principle is exemplified with a worked example aimed at demonstrating the utility of the proposed guidelines and at clarifying the application of the principle of actor perception. The worked example is based on a series of workshops run at a major UK financial institution

Application of Fuzzy Cognitive Mapping in Livelihood Vulnerability Analysis

Feedback mechanisms are important in the analysis of vulnerability and resilience of social-ecological systems, as well as in the analysis of livelihoods, but how to evaluate systems with direct feedbacks has been a great challenge. We applied fuzzy cognitive mapping, a tool that allows analysis of both direct and indirect feedbacks and can be used to explore the vulnerabilities of livelihoods to identified hazards. We studied characteristics and drivers of rural livelihoods in the Great Limpopo Transfrontier Conservation Area in southern Africa to assess the vulnerability of inhabitants to the different hazards they face. The process involved four steps: (1) surveys and interviews to identify the major livelihood types; (2) description of specific livelihood types in a system format using fuzzy cognitive maps (FCMs), a semi-quantitative tool that models systems based on people’s knowledge; (3) linking variables and drivers in FCMs by attaching weights; and (4) defining and applying scenarios to visualize the effects of drought and changing park boundaries on cash and household food security. FCMs successfully gave information concerning the nature (increase or decrease) and magnitude by which a livelihood system changed under different scenarios. However, they did not explain the recovery path in relation to time and pattern (e.g., how long it takes for cattle to return to desired numbers after a drought). Using FCMs revealed that issues of policy, such as changing situations at borders, can strongly aggravate effects of climate change such as drought. FCMs revealed hidden knowledge and gave insights that improved the understanding of the complexity of livelihood systems in a way that is better appreciated by stakeholders

Information systems for adaptive shariah compliant financial services: defining adaptation constructs

Asymmetry of information in financial service creates excessive uncertainty termed gharar, which makes a financial transaction invalid (haram) in Islamic Law (Shariah). Information systems customised to shariah compliant financial service (SCFS) can make information flow more symmetric and can in turn reduce gharar. Based on information related to emergent SCFS design stakeholders i.e. financial regulators, bankers and customers make adaptation and migration decisions. However, unique nature of SCFS design requires adaptation (migration) of emergent SCFS in compliance to shariah. We discuss general service and SCFS literatures to define structural constructs of SCFS. We then discuss qiyas, which is the juridical principle of defining emergence for expansion in shariah rulings, and theory of deferred action, which is a design adaptability theory drawing in complexity. The adaptation construct for SCFS designs is defined and discussed in the joint framework of qiyas and theory of deferred action

Electronic Payment Systems Development in a Developing Country: The Role of Institutional Arrangements

This paper examines the institutional arrangements in the development of Nigeria’s electronic payment system (EPS) using a new institutional economics (NIE) perspective. A case study of Nigeria’s EPS was carried out using semi structured interviews to collect data from 18 participating stakeholders; a thematic method was used for the data analysis. The study suggests that a well-functioning set of arrangements, which is lacking in the institutional setup in Nigeria may be required to build necessary institutional capacity suitable for development of safe and efficient electronic payment systems. Although the technological payment infrastructure in Nigeria is modern and of comparable standard, the failure to put in place reliable and relevant market and collaborative agreements has not enabled full exploitation of the available infrastructure. Current governance structures show elements of power struggle and distrust between stakeholders (players and regulators), hampering the creation of an environment that would sustain free market economic activities and effective development of payment systems

Stakeholder engagement: Defining strategic advantage for sustainable construction

This is the accepted version of the following article: Rodriguez-Melo, A. and Mansouri, S. A. (2011), Stakeholder Engagement: Defining Strategic Advantage for Sustainable Construction. Bus. Strat. Env., 20: 539–552, which has been published in final form at http://onlinelibrary.wiley.com/doi/10.1002/bse.715/abstract.Although sustainable development is increasingly becoming a part of business plans, it is unclear what makes the economic, social and environmental dynamics strategically compatible. This research examines which of the following in sustainable development – government policy, managerial attitude and stakeholder engagement – is the most influential on the profitability of companies in the UK construction sector. Quantitative and qualitative analyses were rendered through a survey and semi-structured interviews. Patterns of ambiguity in legislation were discovered as an obstacle for changing the sector's mind-set. Stakeholder engagement was identified as the defining factor increasing managers' awareness, helping legislation to be effectively implemented and making sustainability highly appealing to clients. These findings indicate that to gain competitive advantage, companies should embark on long-term strategic alliances which adopt the proposals of environmental non-governmental organisations and closely follow public opinion. This, strengthens brand equity, allows for premium pricing, increases market share and maximizes profit