Data Quality Challenges in Twitter Content Analysis for Informing Policy Making in Health Care

Social media platforms and microblogs have become popular fora where the general public expresses opinions and concerns on a variety of matters. As a result, private and public organizations have been looking into ways for finding, understanding and communicating insights extracted from this massive amount of text-based interconnected data. There are, however, important difficulties associated with the noisiness and reliability of the content that hinder the analysis of the data. This paper reports the main challenges found in a real-world experience with social media used as a source of data to support policy making and assessment. We also propose a set of strategies for the precise retrieval of data, the profiling of social media users, and the involvement of policy makers in the analytical process

Disseminating Research Information through Facebook and Twitter (DRIFT): presenting an evidence based framework

Background: The social media platform Facebook boasts over 1,284 million daily active users globally. It is also known that a large proportion of adults use the internet to seek health related information.Aim: to critically analyse the use of social media to engage parents of children with ADHD with clinical research findings.Methods: Observation and qualitative content analysis combined with Facebook insights was used to evaluate the levels of engagement and interaction with different types of research information.Results: Over 1100 people from 41 nations have engaged with the group. Sharing information through a range of Facebook functions was found to successfully achieve engagement and reach nationally and internationally for this demographic.Conclusion: Lay research users are eager to engage and understand clinical research and social media is an appropriate way to disseminate this. This article has proposed some methods and explanatory reasons for this phenomena.Implications for practice: It is known that social media can be used for effective communication. This article presents a much-needed evidence based framework that may be used by nursing and health researchers to successfully achieve this

Communication needs and the Australian gambling field

Effective frameworks for communication can bridge gaps between research, clinical practice, and policy. The gambling sector in Australia comprises a number of stakeholder groups with diverse interests, objectives, and professional skills and resources. The diversity of the sector can present challenges in developing communication strategies that are accessible, and adequately meet the needs of the audience. This report provides insight into ways in which these challenges may be addressed. In 2013-14 the Australian Gambling Research Centre (AGRC) interviewed and surveyed government officials, service providers, researchers, and community and industry representatives involved in the gambling sector to identify their principal information and resource needs. The findings informed the development of the AGRC\u27s research communication plan. The key findings are: professionals often find it difficult to access important resources; summaries and key messages of longer documents are valued for their time efficiency; simple, cost-effective electronic dissemination methods increase accessibility; and active exchange of resources and knowledge between professionals is valued. To maintain and improve the professionalism available across the field of gambling in Australia, organisations must ensure good accessibility to information and resources. Organisations may use the findings of this summary to inform practices around information and resource access, and communication practices that are suitable to their audiences

Social Justice Documentary: Designing for Impact

Explores current methodologies for assessing social issue documentary films by combining strategic design and evaluation of multiplatform outreach and impact, including documentaries' role in network- and field-building. Includes six case studies

Usability and Psychosocial Impact of Decision Support to Increase Sexual Health Education in American Indian and Alaska Native Communities

Despite sexual and reproductive health disparities, few evidence-based sexual health education programs exist for American Indian/Alaska Native (AI/AN) youth, with even fewer tools available to assist AI/AN communities in adopting, implementing, and maintaining such programs. iCHAMPSS (Choosing And Maintaining effective Programs for Sex education in Schools) is a theory- and web-based decision-support-system designed to address dissemination barriers and increase the reach and fidelity of evidence-based programs (EBPs), specifically sexual health education programs. To investigate the potential of iCHAMPSS in AI/AN communities, we pilot-tested iCHAMPSS with adult stakeholders (N = 36) from agencies across the country that serve AI/AN communities. Stakeholders were recruited to review selected iCHAMPSS tools over two weeks in spring 2016. Pre- and post-surveys were administered to assess usability constructs, short-term psychosocial outcomes, and perceived feasibility. Data were analyzed using descriptive and non-parametric statistics. iCHAMPSS was perceived as acceptable, easy to use, credible, appealing, more helpful than current resources, and impactful of EBP adoption, implementation, and maintenance. Conversely, using iCHAMPSS significantly increased participants’ perceived barriers to adopting an EBP (p = 0.01). Overall, AI/AN stakeholders responded positively to iCHAMPSS, indicating the potential for adaptation to support the dissemination and implementation of evidence-based sexual health education in AI/AN communities

A National Dialogue on Health Information Technology and Privacy

Increasingly, government leaders recognize that solving the complex problems facing America today will require more than simply keeping citizens informed. Meeting challenges like rising health care costs, climate change and energy independence requires increased level of collaboration. Traditionally, government agencies have operated in silos -- separated not only from citizens, but from each other, as well. Nevertheless, some have begun to reach across and outside of government to access the collective brainpower of organizations, stakeholders and individuals.The National Dialogue on Health Information Technology and Privacy was one such initiative. It was conceived by leaders in government who sought to demonstrate that it is not only possible, but beneficial and economical, to engage openly and broadly on an issue that is both national in scope and deeply relevant to the everyday lives of citizens. The results of this first-of-its-kind online event are captured in this report, together with important lessons learned along the way.This report served as a call to action. On his first full day in office, President Obama put government on notice that this new, more collaborative model can no longer be confined to the efforts of early adopters. He called upon every executive department and agency to "harness new technology" and make government "transparent, participatory, and collaborative." Government is quickly transitioning to a new generation of managers and leaders, for whom online collaboration is not a new frontier but a fact of everyday life. We owe it to them -- and the citizens we serve -- to recognize and embrace the myriad tools available to fulfill the promise of good government in the 21st Century.Key FindingsThe Panel recommended that the Administration give stakeholders the opportunity to further participate in the discussion of heath IT and privacy through broader outreach and by helping the public to understand the value of a person-centered view of healthcare information technology

Social media and public policy

Introduction: Government and public service delivery is taking place in a changed world. A significant level of social, economic and political activity is now happening on the internet.As people buy and sell goods, search for information, browse the web and share their day–to–day experiences with colleagues, friends and family through social networks, they produce an enormous amount of data.The use of this data to develop insights is growing rapidly. In the private sector it is being used to enhance decision making, understand customer behaviour, improve operational efficiency and identify new markets.The new information environment also obliges government to develop new capabilities to understand the information available and to compete for attention and influence within it.Part of the challenge in embracing the digital age is that, in the midst of rapid change, it’s very difficult to know where to place your bets. We do not yet know exactly what access to large volumes of social data will mean for our society. It certainly will not present a panacea for long–standing social problems; but it can add another dimension to our understanding of them.This report considers whether social media data can improve the quality and timeliness of the evidence base that informs public policy. Can the myriad of human connections and interactions on the web provide insight to enable government to develop better policy, understand its subsequent impact and inform the many different organisations that deliver public services?The report is based on an evaluation of available literature and interviews with 25 experts from a number of disciplines. Given that developments in this field are at such an early stage, it aims to provide helpful signposts rather than definitive answers

The pros and cons of the use of altmetrics in research assessment

© 2020 The Authors. Published by Levi Library Press. This is an open access article available under a Creative Commons licence. The published version can be accessed at the following link on the publisher’s website: http://doi.org/10.29024/sar.10Many indicators derived from the web have been proposed to supplement citation-based indicators in support of research assessments. These indicators, often called altmetrics, are available commercially from Altmetric.com and Elsevier’s Plum Analytics or can be collected directly. These organisations can also deliver altmetrics to support institutional selfevaluations. The potential advantages of altmetrics for research evaluation are that they may reflect important non-academic impacts and may appear before citations when an article is published, thus providing earlier impact evidence. Their disadvantages often include susceptibility to gaming, data sparsity, and difficulties translating the evidence into specific types of impact. Despite these limitations, altmetrics have been widely adopted by publishers, apparently to give authors, editors and readers insights into the level of interest in recently published articles. This article summarises evidence for and against extending the adoption of altmetrics to research evaluations. It argues that whilst systematicallygathered altmetrics are inappropriate for important formal research evaluations, they can play a role in some other contexts. They can be informative when evaluating research units that rarely produce journal articles, when seeking to identify evidence of novel types of impact during institutional or other self-evaluations, and when selected by individuals or groups to support narrative-based non-academic claims. In addition, Mendeley reader counts are uniquely valuable as early (mainly) scholarly impact indicators to replace citations when gaming is not possible and early impact evidence is needed. Organisations using alternative indicators need recruit or develop in-house expertise to ensure that they are not misused, however

The National Dialogue on the Quadrennial Homeland Security Review

Six years after its creation, the Department of Homeland Security (DHS) undertook the first Quadrennial Homeland Security Review (QHSR) to inform the design and implementation of actions to ensure the safety of the United States and its citizens. This review, mandated by the Implementing the 9/11 Commission Recommendations Act of 2007, represents the first comprehensive examination of the homeland security strategy of the nation. The QHSR includes recommendations addressing the long-term strategy and priorities of the nation for homeland security and guidance on the programs, assets, capabilities, budget, policies, and authorities of the department.Rather than set policy internally and implement it in a top-down fashion, DHS undertook the QHSR in a new and innovative way by engaging tens of thousands of stakeholders and soliciting their ideas and comments at the outset of the process. Through a series of three-week-long, web-based discussions, stakeholders reviewed materials developed by DHS study groups, submitted and discussed their own ideas and priorities, and rated or "tagged" others' feedback to surface the most relevant ideas and important themes deserving further consideration.Key FindingsThe recommendations included: (1) DHS should enhance its capacity for coordinating stakeholder engagement and consultation efforts across its component agencies, (2) DHS and other agencies should create special procurement and contracting guidance for acquisitions that involve creating or hosting such web-based engagement platforms as the National Dialogue, and (3) DHS should begin future stakeholder engagements by crafting quantitative metrics or indicators to measure such outcomes as transparency, community-building, and capacity