Consumer finance: challenges for operational research

Consumer finance has become one of the most important areas of banking, both because of the amount of money being lent and the impact of such credit on global economy and the realisation that the credit crunch of 2008 was partly due to incorrect modelling of the risks in such lending. This paper reviews the development of credit scoring—the way of assessing risk in consumer finance—and what is meant by a credit score. It then outlines 10 challenges for Operational Research to support modelling in consumer finance. Some of these involve developing more robust risk assessment systems, whereas others are to expand the use of such modelling to deal with the current objectives of lenders and the new decisions they have to make in consumer finance. <br/

Operations research in consumer finance: challenges for operational research

Consumer finance has become one of the most important areas of banking both because of the amount of money being lent and the impact of such credit on the global economy and the realisation that the credit crunch of 2008 was partly due to incorrect modelling of the risks in such lending. This paper reviews the development of credit scoring,-the way of assessing risk in consumer finance- and what is meant by a credit score. It then outlines ten challenges for Operational Research to support modelling in consumer finance. Some of these are to developing more robust risk assessment systems while others are to expand the use of such modelling to deal with the current objectives of lenders and the new decisions they have to make in consumer financ

Would credit scoring work for Islamic finance? A neural network approach

Purpose – The main aim of this paper is to distinguish whether the decision making process of the Islamic financial houses in the UK can be improved through the use of credit scoring modeling techniques as opposed to the currently used judgmental approaches. Subsidiary aims are to identify how scoring models can reclassify accepted applicants who later are considered as having bad credit and how many of the rejected applicants are later considered as having good credit; and highlight significant variables that are crucial in terms of accepting and rejecting applicants which can further aid the decision making process. Design/methodology/approach – A real data-set of 487 applicants are used consisting of 336 accepted credit applications and 151 rejected credit applications make to an Islamic finance house in the UK. In order to build the proposed scoring models, the data-set is divided into training and hold-out sub-set. The training sub-set is used to build the scoring models and the hold-out sub-set is used to test the predictive capabilities of the scoring models.70 percent of the overall applicants will be used for the training sub-set and 30 percent will be used for the testing sub-set. Three statistical modeling techniques namely Discriminant Analysis (DA), Logistic Regression (LR) and Multi-layer Perceptron (MP) neural network are used to build the proposed scoring models. Findings – Our findings reveal that the LR model has the highest Correct Classification (CC) rate in the training sub-set whereas MP outperforms other techniques and has the highest CC rate in the hold-out sub-set. MP also outperforms other techniques in terms of predicting the rejected credit applications and has the lowest Misclassification Cost (MC) above other techniques. In addition, results from MP models show that monthly expenses, age and marital status are identified as the key factors affecting the decision making process. Research limitations/implications – Although our sample is small and restricted to an Islamic Finance house in the UK the results are robust. Future research could consider enlarging the sample in the UK and also internationally allowing for cultural differences to be identified. The results indicate that the scoring models can be of great benefit to Islamic finance houses in regards to their decision making processes of accepting and rejecting new credit applications and thus improve their efficiency and effectiveness. Originality/value –Our contribution is the first to apply credit scoring modeling techniques in Islamic Finance. Also in building a scoring model our application applies a different approach by using accepted and rejected credit applications instead of good and bad credit histories. This identifies opportunity costs of misclassifying credit applications as rejected

Application of artificial neural network in market segmentation: A review on recent trends

Despite the significance of Artificial Neural Network (ANN) algorithm to market segmentation, there is a need of a comprehensive literature review and a classification system for it towards identification of future trend of market segmentation research. The present work is the first identifiable academic literature review of the application of neural network based techniques to segmentation. Our study has provided an academic database of literature between the periods of 2000-2010 and proposed a classification scheme for the articles. One thousands (1000) articles have been identified, and around 100 relevant selected articles have been subsequently reviewed and classified based on the major focus of each paper. Findings of this study indicated that the research area of ANN based applications are receiving most research attention and self organizing map based applications are second in position to be used in segmentation. The commonly used models for market segmentation are data mining, intelligent system etc. Our analysis furnishes a roadmap to guide future research and aid knowledge accretion and establishment pertaining to the application of ANN based techniques in market segmentation. Thus the present work will significantly contribute to both the industry and academic research in business and marketing as a sustainable valuable knowledge source of market segmentation with the future trend of ANN application in segmentation.Comment: 24 pages, 7 figures,3 Table